BMW of Rockville

Great sales experience with Rockville BMW I was a first time BMW buyer when I stopped by Rockville BMW to test drive the 2014 X3. The receptionist desk was friendly and introduced me to Zaheer I was a first time BMW buyer when I stopped by Rockville BMW to test drive the 2014 X3. The receptionist desk was friendly and introduced me to Zaheer Rangwala who was my point of contact throughout the purchase process. He was very professional, not pushy at all, and answered all of my questions - through phone calls and when I texted him - he was always available. He made the buying process very smooth and painless. When I went to sign-off on the paperwork, James Wang had everything prepared and it only took a few minutes to sign everything. I would recommend this dealership to anyone wanting to purchase a BMW! More

Excellent service Well, I serviced my BMW Z4 at BMW of Rockville, and while they worked in my vehicle they offered me one of their loan cars. I've been in other BMW dea Well, I serviced my BMW Z4 at BMW of Rockville, and while they worked in my vehicle they offered me one of their loan cars. I've been in other BMW dealerships to service my cars and usually to get a loaner you must have an appointment, so I was greatly surprised because I was a walk-in customer ready to spend at least half of my day at the dealership. Juan Carlos, kept me informed regularly over the phone about the status of my vehicle, very friendly and professional guy. As a matter of fact, I felt the service was so nice that I went to the sales area and got me a 5 series. More

Roxanne Makes the BMW of Rockville Experience worth while I had the pleasure of working with Roxanne when I purchased my BMW 435 xi and I can say first hand that she is one of the most detail oriented, hands I had the pleasure of working with Roxanne when I purchased my BMW 435 xi and I can say first hand that she is one of the most detail oriented, hands on and knowledgeable sales professionals I have met. She knows the industry in an out and the best ways to go about getting you, the customer, the best deal possible. She is also extremely attentive to your needs and keeps you informed throughout the purchase and delivery process. I 100% recommend her to any professionals or families looking for the highest quality service for your luxury vehicle. Love her, she is the best! Jonathan Edwards More

From: David & Stephany Martinez 3 years ago when my wife and I purchased our brand new 2011 535xi. Roxanne was upfront and straight forward. She had helped us throughout the process 3 years ago when my wife and I purchased our brand new 2011 535xi. Roxanne was upfront and straight forward. She had helped us throughout the process with no strings attached. It was a tremendous experience 3 ago and guess what? We walked in the dealership 3 days ago and asked for roxanne, when she saw us? She may not have remembered us for a couple of seconds due to the numbers of people that she was dealing with. but the first ting she did was gave my wife and I a huge hug. THAT'S WHAT I TALK'N ABOUT! Those couple of seconds made me feel that everything is gonna be alright.. We've loss our 2011 535xi that roxanne had sold us because off the flood that had happened 2 days ago however, roxanne sat down a gave her 100% to pull strings out of nowhere to make things happen.. Roxanne, you are our dealer.. May God Bless you more. Sincerely, david and stephany More

Great Service Marty Krist was outstanding in helping my get the vehicle I wanted. I will work with him and also recommend to family and friends that they use Marty Marty Krist was outstanding in helping my get the vehicle I wanted. I will work with him and also recommend to family and friends that they use Marty as their salesmen when buying a vehicle. Very satisfied with the experience. Andre S. Williams More

Two Thumbs Up!! Roxanne was awesome!! I did my purchase by phone and e-mail and she did a great job of keeping me updated throughout the entire process. By the time I Roxanne was awesome!! I did my purchase by phone and e-mail and she did a great job of keeping me updated throughout the entire process. By the time I came to pick up the vehicle I felt like I knew her personally even though we hadn't met previously. When I arrived to pick up the vehicle it was ready to go and the paperwork process was seamless. More

My New 435xi I have been dealing with Roxanne Roch Rigo now for over six years for my new car needs, following her from BMW of Alexandria to BMW of Rockville. I ha I have been dealing with Roxanne Roch Rigo now for over six years for my new car needs, following her from BMW of Alexandria to BMW of Rockville. I have never dealt with a sales person who took such a personal interest in me and my needs in a new car. Roxanne has unerringly recommended the right car for me each time and delivered it with a smile. I cannot say enough good things about her and wish that all people buying new cars could deal with her so they could understand the meaning of the words customer service! More

Great buying experience I highly recommend making your next BMW purchase at BMW of Rockville. Marty Krist was above and beyond in helping me with my X5. Considering I was com I highly recommend making your next BMW purchase at BMW of Rockville. Marty Krist was above and beyond in helping me with my X5. Considering I was coming all the way from Tennessee, that was no small feat. If you're in the market, give him a call. Thanks again, Marty and all the guys at BMW of Rockville! More

Marty Krist went above and beyond The salesman I worked with at BMW of Rockville, Marty Krist, went above and beyond the norm in not only putting together the deal but also helping wit The salesman I worked with at BMW of Rockville, Marty Krist, went above and beyond the norm in not only putting together the deal but also helping with color selection, explaining the car's features and following up weeks after delivery of the car. His commitment to having everything be just right was exemplary. Robert A. Cantor More