BMW of Rockville

Exceptional Service We just leased a car from BMW Rockville, and without any hesitation we concur with the other comments posted on this site. The service delivered from We just leased a car from BMW Rockville, and without any hesitation we concur with the other comments posted on this site. The service delivered from start to finish was exceptional. From Davide, who responded to our initial enquiries within a few seconds, to Roxanne who walked us through the entire process to finalize the deal; as well as Chad and Shaun...we say a big thank you! Roxanne you are truly an outstanding representative for BMW....thank you wholeheartedly for going the extra mile in ensuring that all our concerns and needs were addressed. You truly Rock!!!! More

BRANDON KIM, excellent! Just got an 228i from BRANDON KIM at BMW Rockville. He gave very helpful advice and hassle free experience. He suggested things I really needed and he Just got an 228i from BRANDON KIM at BMW Rockville. He gave very helpful advice and hassle free experience. He suggested things I really needed and helped me go through the credit application(it is hard for an international student). He even gave me a ride to the bank to get a cashier's check and arranged another ride to pick up me at Carmax where I traded in old car. BRANDON is really a nice guy. He was the first sales person I visited during this shopping process. After visiting many other stores, eventually, I still came back to him. I highly recommend everyone want a new BMW go to him. More

Great Place for New Buyer Had my car delivered to them under military sales. No complaints. Elliot Kwon was great and informative and Scott Cascone exemplified customer servic Had my car delivered to them under military sales. No complaints. Elliot Kwon was great and informative and Scott Cascone exemplified customer service and responsiveness. Michelle Steffes coordinated with me very promptly prior to delivery. Not the same BMW dealership of the past - new people that are happy with what they do. More

Roxanne rocks! Just purchased an X3 from Roxanne Roch, and she was fantastic to work. No pressure, and very patient as kept trying to find the right CPO car within Just purchased an X3 from Roxanne Roch, and she was fantastic to work. No pressure, and very patient as kept trying to find the right CPO car within our budget. She also knows her stuff and was nice to desal witha fell BMW aficionado. Definitely look forward to working with her again! More

Roxanne Roch-Rigo ROCKS!!!! Roxanne's is EXCEPTIONAL!! The level of service I received was by far the best I've experienced in my entire car buying history. She's knowledgable, c Roxanne's is EXCEPTIONAL!! The level of service I received was by far the best I've experienced in my entire car buying history. She's knowledgable, courteous, and very professional. I highly recommend everyone to ask for she as soon as they walk through the door...and I can not forget James Wang the Finance Advisor...all I can say is WOW!!! More

Not An All Day Hassle I enjoyed working with Brandon to purchase my X-3 as he was straight to the point and ready to do business without all of the back and forth hassle wh I enjoyed working with Brandon to purchase my X-3 as he was straight to the point and ready to do business without all of the back and forth hassle which I highly respect and prefer to experience when buying a car. Also, Sean Hong in Finance was very thorough, professional, and expedited the process as well making it a nice quick purchase. More

Recent purchase made easy Great experience working with Brandon Kim on my recent purchase of 4 series GC. Notified me the first day the launch car arrived at dealer. Let me Great experience working with Brandon Kim on my recent purchase of 4 series GC. Notified me the first day the launch car arrived at dealer. Let me test drive and work out the contract with minimal hassles. Also Sean Hong in finance was very helpful in wrapping up the purchase, since there was a lot of paperwork involved. More

Brandon Kim was professional and friendly Trying to narrow down make and model and visiting several dealers you get to meet number of sales person and different approach. Working with Brandon Trying to narrow down make and model and visiting several dealers you get to meet number of sales person and different approach. Working with Brandon was relaxing without pressure. It was apparent he was very knowledgeable and car loving person himself. He was helpful in providing information for us to make a decision on the BMW 435i xDrive Gran Coupe. Throughout the process and even after purchase he was accommodating, and trustworthy. More

Brandon made it easy This was a very smooth and quick process for us. Brandon was straight forward and answered our questions directly. He did not try to push a car that d This was a very smooth and quick process for us. Brandon was straight forward and answered our questions directly. He did not try to push a car that did not meet our needs. He listened to us and helped us select the right car for us. He also helped us compare pricing and options very transparently to make us feel assured that we are paying the fair price for the car. He has then followed up several times to make sure that we don't have any questions and to make sure we are using all of the services/features available to us. It was fast and easy without the typical back and forth and all the haggling. More

Howard Purchase of BMW 2014 X-3 Very Satisfied. Sales and Finance contacts were efficient and very professional. Will buy again from this group for sure! The vehicle is exac Very Satisfied. Sales and Finance contacts were efficient and very professional. Will buy again from this group for sure! The vehicle is exactly what we expected, and the staff made it very smooth and hassle-free to cquire the car. More