BMW of Rockville

Fantastic Experience!! I purchased my 2011 328i yesterday and worked with Roxanne Roch at BMW of Rockville. Roxanne was fantastic and made the entire process seamless! I am I purchased my 2011 328i yesterday and worked with Roxanne Roch at BMW of Rockville. Roxanne was fantastic and made the entire process seamless! I am extremely happy with my new car the level of service I received! Thank you Roxanne!! Highly recommend this dealership for anyone looking to purchase a BMW! More

Totally Satisfied I want to thank my salesperson, Roxanne Roch of BMW of Rockville in MD for her assistance w/the lease/purchase of my 2015 BMWI. The staff was very nic I want to thank my salesperson, Roxanne Roch of BMW of Rockville in MD for her assistance w/the lease/purchase of my 2015 BMWI. The staff was very nice and the customer svc was excellent. I would highly recommend this dealership to friends, family & anyone else. "BMW of ROCKVILLE, U ROCK" More

Ausgezeichnet! That means "Outstanding!" in German. And that's how we found our experience buying a new X1 from Roxanne Roch, who was referred to us by our independe That means "Outstanding!" in German. And that's how we found our experience buying a new X1 from Roxanne Roch, who was referred to us by our independent BMW mechanic in Virginia. Roxanne was friendly, informative, responsive, and completely without any sales pressure. I got a great out-the-door quote from her via e-mail, and no one tried to change a thing from the quote. We had to order the car from Germany because we have a weird set of preferences as far as options, and she was great in letting us know where in the process the car was. When it did arrive, she spent a lot of time showing us around the new car and explaining how to operate every feature on it. The other folks we encountered at BMW Rockville were also friendly and low-pressure. I had wondered how it would work being Virginia residents and buying a car in Maryland, but it was not a problem at all. They (unlike some other MD dealers) keep VA plates on hand and have the authority to issue title and license plates right there, so that the buyer has no need to visit the DMV. I never thought I would say that buying a new car from a dealer was fun--but it actually was. When the fear of being pressured or deceived is taken away, what's left is a mutual enthusiasm for cars and excitement about the new purchase. More

BMW M4 Brandon was extremely easy to work with, very professional, and very helpful through the sales process and helping me with questions about car feature Brandon was extremely easy to work with, very professional, and very helpful through the sales process and helping me with questions about car features and answering questions over the phone after the sale. He helped me with registering on the BMW website so that I could track the production of my new M4, and also sent me updates with more detailed information on the progress. With the information he provided, I was able to track the progress of the vessel carrier as it approached the port of Baltimore! Great experience and fully enjoying my new M4!!! More

Exceptional Service We just leased a car from BMW Rockville, and without any hesitation we concur with the other comments posted on this site. The service delivered from We just leased a car from BMW Rockville, and without any hesitation we concur with the other comments posted on this site. The service delivered from start to finish was exceptional. From Davide, who responded to our initial enquiries within a few seconds, to Roxanne who walked us through the entire process to finalize the deal; as well as Chad and Shaun...we say a big thank you! Roxanne you are truly an outstanding representative for BMW....thank you wholeheartedly for going the extra mile in ensuring that all our concerns and needs were addressed. You truly Rock!!!! More

BRANDON KIM, excellent! Just got an 228i from BRANDON KIM at BMW Rockville. He gave very helpful advice and hassle free experience. He suggested things I really needed and he Just got an 228i from BRANDON KIM at BMW Rockville. He gave very helpful advice and hassle free experience. He suggested things I really needed and helped me go through the credit application(it is hard for an international student). He even gave me a ride to the bank to get a cashier's check and arranged another ride to pick up me at Carmax where I traded in old car. BRANDON is really a nice guy. He was the first sales person I visited during this shopping process. After visiting many other stores, eventually, I still came back to him. I highly recommend everyone want a new BMW go to him. More

Great Place for New Buyer Had my car delivered to them under military sales. No complaints. Elliot Kwon was great and informative and Scott Cascone exemplified customer servic Had my car delivered to them under military sales. No complaints. Elliot Kwon was great and informative and Scott Cascone exemplified customer service and responsiveness. Michelle Steffes coordinated with me very promptly prior to delivery. Not the same BMW dealership of the past - new people that are happy with what they do. More

Roxanne rocks! Just purchased an X3 from Roxanne Roch, and she was fantastic to work. No pressure, and very patient as kept trying to find the right CPO car within Just purchased an X3 from Roxanne Roch, and she was fantastic to work. No pressure, and very patient as kept trying to find the right CPO car within our budget. She also knows her stuff and was nice to desal witha fell BMW aficionado. Definitely look forward to working with her again! More

Roxanne Roch-Rigo ROCKS!!!! Roxanne's is EXCEPTIONAL!! The level of service I received was by far the best I've experienced in my entire car buying history. She's knowledgable, c Roxanne's is EXCEPTIONAL!! The level of service I received was by far the best I've experienced in my entire car buying history. She's knowledgable, courteous, and very professional. I highly recommend everyone to ask for she as soon as they walk through the door...and I can not forget James Wang the Finance Advisor...all I can say is WOW!!! More

Not An All Day Hassle I enjoyed working with Brandon to purchase my X-3 as he was straight to the point and ready to do business without all of the back and forth hassle wh I enjoyed working with Brandon to purchase my X-3 as he was straight to the point and ready to do business without all of the back and forth hassle which I highly respect and prefer to experience when buying a car. Also, Sean Hong in Finance was very thorough, professional, and expedited the process as well making it a nice quick purchase. More