BMW of Rockville

Roxanne Roch is great to work with. Roxanne Roch of BMW of Rockville was great to work with. She helped us find the right car when we were unable actually to visit the dealership. She Roxanne Roch of BMW of Rockville was great to work with. She helped us find the right car when we were unable actually to visit the dealership. She was patient, attentive, responsive and knowledgable. She pushed just the right amount to get us to the right result. We might not have purchased a vehicle at all if not for her kindness and attitude. A fine performance. More

A great experience working with Brandon Kim I had a great buying experience working with Brandon Kim at Rockville BMW. He was very knowledgeable and patient, as I looked at cars over several mo I had a great buying experience working with Brandon Kim at Rockville BMW. He was very knowledgeable and patient, as I looked at cars over several months. He was able to help me decide between the many BMW series and lines and explained the optional features in a clear manner. Each time I called, Brandon had the car I was interested in driving sitting outside, ready to go – saving me time. Eventually I got a 328GT – a smooth drive. All and all, a great experience – so much so that my brother recently ordered his second BMW from Brandon! More

Excellent experience with Nicholas, Karen, Ken & Danny Buying a car from Karen Cruz and Nicholas Popovici was a pleasant experience (how often do you hear that???), as they were informative and very helpfu Buying a car from Karen Cruz and Nicholas Popovici was a pleasant experience (how often do you hear that???), as they were informative and very helpful; they minimized the trials & tribulations that so often occur when buying a car. Ken Kin finance was also very helpful and explained in detail all of the available options. Nicholas arranged for my wife and I to meet one of their "geniuses" (there must be a better name than that), Danny Goldin, who walked us through the many pathways that revealed the electronic marvels that can be experienced via the computers in a new BMW. He explained in detail how to maneuver to, from and around the various functions in the menu on each of our BMWs and even set up the BMW assistance on my wife's station wagon that we bought last year. On the whole, one could not have wished for a better experience. John More

Super Service + My car was so new that the Anti-wheel & tire warranty had not been received by the warranty company yet, but when I had a tire that had a nail in the My car was so new that the Anti-wheel & tire warranty had not been received by the warranty company yet, but when I had a tire that had a nail in the "run flat" tire, JC (Juan Carlos Rodriguez) realized it would be several hours to obtain the authorization for replacement, so he arranged for a loaner car & I was on my way within to work within minutes. The job was done while I worked away without charge except for the $50.00 decuctable. Hard to argue with that for phenominal service, which JC & BMW of Rockville have always provided. More

BMW of Rockville is Super Last year, in January, my husband and I purchased from BMW of Rockville a 2014 diesel station wagon to replace my BMW gas station wagon. And last mont Last year, in January, my husband and I purchased from BMW of Rockville a 2014 diesel station wagon to replace my BMW gas station wagon. And last month, we purchased a 2015 diesel sedan from BMW of Rockville to replace my husband's 2010 diesel sedan that had been in an accident. Karen Cruz, our Sales Associate, Ken in finance and Nicholas Popovici, the Assistant General Manager, were the excellent people with whom we worked. With their help, we were able to arrange for a special car to suit all of my husband's needs. Then at Karen's suggestion, we made an appointment with Danny Goldin, their Product Genius, to explain the various the workings of the computer on both of our cars. He meticulously explained the functions and made us feel at ease with using them. Thank you, Karen, Ken, Nicholas, and Danni. More

Great place to buy a car Al Wideman was great to work with he kept me in the loop and was on my side to get the deal done. Price was fair car was full and clean. I will return Al Wideman was great to work with he kept me in the loop and was on my side to get the deal done. Price was fair car was full and clean. I will return. More

I Can't Wait to Buy Another Car from Roxanne! After several very unsatisfactory purchases from local dealerships in the last several years, Roxanne was a welcomed breath of fresh air! She provide After several very unsatisfactory purchases from local dealerships in the last several years, Roxanne was a welcomed breath of fresh air! She provided us with a seamless experience - confirming my needs and working with us closely up until we drove off the lot. It's too bad I can't buy more cars more frequently from Roxanne - you won't regret working with her. More

bmw of rockville a great place to buy a bmw bmw of Rockville great deal great people great facility I am very pleased with this dealership they did everything right from the ma bmw of Rockville great deal great people great facility I am very pleased with this dealership they did everything right from the manager to the sales staff to the bmw encore genius dan golden who spent 2 hrs. with me helping me learn about this great bmw 228i More

4th car from Roxanne I bought a new 435 after a lot of deliberation and help from Roxanne. I was all over the map and she was very helpful. Kenny in Finance was very hel I bought a new 435 after a lot of deliberation and help from Roxanne. I was all over the map and she was very helpful. Kenny in Finance was very helpful and personable. I love the low pressure way that the whole transaction went. More

Brandon was an excellent salesperson. I called ahead about test driving a 2015 M4. When I arrived he already had the car pulled upfront with tags ready. He was very knowledgeable during I called ahead about test driving a 2015 M4. When I arrived he already had the car pulled upfront with tags ready. He was very knowledgeable during the drive of the car's capabilities. The process to find the exact car with the options I wanted was smooth and quick. The finance person was also very thorough and to the point without being overbearing. Also want to highlight that being a female buyer sometimes assumptions are made about our knowledge of cars. I was treated very equally during the whole sales process at Rockville BMW. It made the difference and created a sale for the dealership. I have already highly recommended Brandon to friends and admirers of my new M4. More