BMW of Rockville

I now understand my new I3 Danny Goldin at Rockville BMW gave me a great overview of the features of my new I3. He was knowledgeable and courteous AND he answered every questio Danny Goldin at Rockville BMW gave me a great overview of the features of my new I3. He was knowledgeable and courteous AND he answered every question I had regarding my new car. More

Excellent vehicle selection and Technical vehicle support Purchased a late model CPO BMW 5 series from BMW of Rockville Mid May 2015. 1st time BMW of Rockville, 6th BMW purchase overall. BMW of Rockville Purchased a late model CPO BMW 5 series from BMW of Rockville Mid May 2015. 1st time BMW of Rockville, 6th BMW purchase overall. BMW of Rockville personnel Nick (Finance Manager) Elias (CPO Manager) , William (CPO Client Service Advisor) and Danny (Tech Products Guru) were instrumental in ensuring a transparent vehicle purchase and delivery experience unmatched by previous dealerships. That said, Nick ensured I was aware of and received a miriad of financing options optimal to my budget. Elias performed extensive due diligence to ensure the vehicle selected fulfilled my requirements. William took time to actually ask questions relivent to the vehicle I wanted to purchase and not one he wanted to sell me. The aforementioned was a frequent occurrence with previous dealerships. Danny BMW of Rockville's Tech Guru ensured my IPhone 6 was fully integrated with my vehicle. He explained and customized my vehicle IDrive settings at delivery. BMW of Rockville offers their Tech Guru service post delivery as well, I've utilized Danny's tech services a few time since taking delivery,he's consistently professional and extremely articulate re BMW products and equipment functionality. More

Unmatched customer experience. I have purchased cars from other local dealerships over the years, including Lexus, Acura, Volvo and Saab and none of these dealerships came anywhere I have purchased cars from other local dealerships over the years, including Lexus, Acura, Volvo and Saab and none of these dealerships came anywhere close to the quality of customer service experience I had at BMW of Rockville. We all dread going into an dealership and getting the hard sell and then losing a day of our lives if we decide to pull the trigger on a purchase. That was not the case at BMW of Rockville with my recent purchase of an i3. I initially made contact with my salesperson Elliot online after looking at the dealership's inventory on their website. Elliot was responsive via phone, text - whichever means of communication I wished to use. He was extremely informative and managed to strike that rare balance between wanted to get a deal done but not being too pushy. The finance person James Wang was equally helpful and, most importantly, we got through the transaction way faster than I ever have at other dealers. The post-purchase follow-up has been terrific. I was contacted by a Product Genius and last weekend had a follow-up appointment with Danny Goldin who was knowledgeable and enthusiastic about the i3 in his review of all the technology in the car. Overall, BMW of Rockville offers a sales experience on a level of quality that surpasses any other experience I have had in 25+ years of buying cars. More

Awesome I just recently purchased an X3 and love it. I would recommend Herbert Ortiz to my friends an family. I loved how friendly BMW OF ROCKVILLE treats the I just recently purchased an X3 and love it. I would recommend Herbert Ortiz to my friends an family. I loved how friendly BMW OF ROCKVILLE treats there customers. More

Excellent experience is both sales and service I have bought two cars from Brandon Kim and my brother purchased a car from him as well. He listens to what you want, is not pushy and is responsive I have bought two cars from Brandon Kim and my brother purchased a car from him as well. He listens to what you want, is not pushy and is responsive to your requests and inquiries. Always polite and offers helpful insights. The prices are competitive and the dealership is willing to bargain if you have competing prices. Excellent overall. My brother also dealt with another dealership in the area and they jerked him around when it came to pricing - salesman called back and said the agreement they had reached was "a mistake" and that the price would be higher. Rockville ultimately agreed to an even lower price. Also noteworthy is Danny Goldin, who is a "product genius." He was patient and friendly in reviewing how to operate the car's features. Very helpful, knowledgeable and a pleasure to deal with. I also had a good experience with the financing department. I said in advance that I did not want any of the special packages (such as extended warranty) and there was no pressure or delay in the transaction. Finally, I have used the service center for warranty work and have had good experiences there. My "go to" service advisor is Joy, who is friendly and knowledgeable. More

Quality experience I identified a pre-owned Audi S4 online that had been a trade at BMW of Rockville. Went to test drive the car, with two kids in tow, and was treated I identified a pre-owned Audi S4 online that had been a trade at BMW of Rockville. Went to test drive the car, with two kids in tow, and was treated very professionally and fairly by Marshall Douglas. Negotiated a fair price, they had no problem letting me take the car to a local mechanic for a pre-purchase inspection, and they knocked a bit off the price when the inspection found a few minor issues. No problems at all, even buying a competing Audi product from a BMW dealer. I would recommend this dealer to others. More

Great Experience!!! I was refered to Roxanne by a friend, and informed her that I was looking to upgrade to a BMW, and I mentioned that I had a budget to work with and to I was refered to Roxanne by a friend, and informed her that I was looking to upgrade to a BMW, and I mentioned that I had a budget to work with and to see what could work out. We looked at all the options, and found a BMW that worked. I recommend BMW rockville and Roxanne. More

Best salesman I ever seem Recently I bought my first BMW from Brandon Kim at BMW of Rockville, Brandon is the best salesman I ever seem he treat me like a family answer all my Recently I bought my first BMW from Brandon Kim at BMW of Rockville, Brandon is the best salesman I ever seem he treat me like a family answer all my question friendly and alway put his smile on his face teach me all the feature on the car I highly recommend Brandon Kim at BMW of Rockville to all my friend and family, thank you very Brandon, NICE JOB!!!!!!! More

Roxanne is Wonderful I would like to thank Roxanne Roch for her help in leasing my first BMW! She was straightforward, patient and kind throughout the process. She liste I would like to thank Roxanne Roch for her help in leasing my first BMW! She was straightforward, patient and kind throughout the process. She listened to my wants and chose a car that was suitable for my needs and I am beyond pleased! I will definitely work with Roxanne again and would recommend her to anyone without hesitation!!!! More

Best car buying experience I've ever have! I was in the market for a new vehicle and Brandon Kim came highly recommended by my car friends. Went into BMW of Rockville and had the best buying ex I was in the market for a new vehicle and Brandon Kim came highly recommended by my car friends. Went into BMW of Rockville and had the best buying experience ever! Purchased the vehicle the same day with absolutely no hassle. Brandon was an extreme pleasure to work with. He answered all of my questions and showed me all of the functions and tech on the car. Couldn't be happier! Will definitely return to BMW of Rockville for my next vehicle. Thanks Brandon! More