BMW of Rockville

Suven was a pleasure to work with Suven provided outstanding service to help us purchase a Bmw. He was warm and friendly and answered all our questions patiently. I liked the fact that Suven provided outstanding service to help us purchase a Bmw. He was warm and friendly and answered all our questions patiently. I liked the fact that he was straight forward and would highly recommend him to potential buyers visiting BMW of Rockville More

very accomodating and very knowledgeable our sales rep was very knowledgeable and very friendly. I would recommend him and the dealer to others. liked the fact that they have followed up to our sales rep was very knowledgeable and very friendly. I would recommend him and the dealer to others. liked the fact that they have followed up to see how we are doing with the car More

Excellent Customer Service I am extremely satisfied with my experience at the BMW of Rockville. I had the pleasure of working with Roxanne Roch-Rigo who provided top notch cust I am extremely satisfied with my experience at the BMW of Rockville. I had the pleasure of working with Roxanne Roch-Rigo who provided top notch customer service. Roxanne was assigned to me when I called in to make an appointment. As soon as I arrived I knew I was in good hands. That dreaded feeling of car buying disappeared as soon as I walked in and was greeted by Roxanne. She made me feel welcome and at ease. I traded in my Lexus for a BMW. Once we knew which car I wanted, Roxanne took care of every little detail - got the car cleaned and ready, took care of the paperwork, etc. Most of us don't particularly enjoy the car buying process, but with BMW of Rockville and Roxanne, it will actually be a pleasure. Definitely recommend them to other buyers. More

Purchase experience I recently purchased a 2015 650ix Gran Coupe from BMW of Rockville. DuBois Kelly was my client adviser, and he went the extra mile to ensure my satisf I recently purchased a 2015 650ix Gran Coupe from BMW of Rockville. DuBois Kelly was my client adviser, and he went the extra mile to ensure my satisfaction. First, I was pleased with the deal itself; I got the car I wanted, appointed the way I wanted it to be, and at a fair price. DuBois and his colleagues made the paperwork painless as possible and everyone was mindful of my time. I would not hesitate to recommend the dealership and those who served me well on this purchase. More

Very positive experience I had a very positive experience purchasing my BMW X1 at BMW Rockville. The dealership was beautiful, and I had the ability to see many BMWs and test I had a very positive experience purchasing my BMW X1 at BMW Rockville. The dealership was beautiful, and I had the ability to see many BMWs and test drive two cars. My sales advisor, Marshall Douglas, was extremely knowledgable about the vehicles. Equally important, he was not a high-pressure salesman, but low-key and helpful, answering all my questions and allowing me to proceed at my pace. More

Extremly wonnderful trade-in experience (C Coates) My patient CA & I explored cars in my price rang & found the perfect car for me. No pressure. Love my new car & love this dealership. My patient CA & I explored cars in my price rang & found the perfect car for me. No pressure. Love my new car & love this dealership. More

Great experience Got a great used car from their extensive inventory. Our sales associate was very helpful and spent a lot of time explaining the numerous options on Got a great used car from their extensive inventory. Our sales associate was very helpful and spent a lot of time explaining the numerous options on our vehicle. Negotiations went smoothly, and we are very happy with our purchase. More

Friendly, personal and helpful The team at Rockville BMW was awesome! From Suvin, who sold me my X1 and worked to get me the price I wanted, to the finance manager Aeli, and trainer The team at Rockville BMW was awesome! From Suvin, who sold me my X1 and worked to get me the price I wanted, to the finance manager Aeli, and trainer Merlin who trained me on my new car just before I had to take it on a 300 mile drive to my home. Merlin even called me while I was on the road to see how I was doing; Suvin continues to follow up. Love my new car and the team at Rockville! More

Great customer service! After visiting many area dealerships, my husband and I just leased our first car at BMW of Rockville. We couldn't be happier with our experience. Our After visiting many area dealerships, my husband and I just leased our first car at BMW of Rockville. We couldn't be happier with our experience. Our sales associate, Wali Alimi, was friendly, knowledgeable, and very professional. He worked with us to find the car we were looking for, at our target price. Being first time car buyers, the business manager was also very helpful in answering any questions that we had. We would definitely recommend BMW of Rockville to friends and family. More

Nothing is good about this dealership My new BMW Z4 came in. I was called and told to pick it up. I left Ocean City, MD. and when I got about 15 minutes from BMW of Rockville, I was called My new BMW Z4 came in. I was called and told to pick it up. I left Ocean City, MD. and when I got about 15 minutes from BMW of Rockville, I was called and told the key needed to be reprogrammed. I told them to keep it until everything was working right. I was called the next day and told the problem was fixed. I went to pick it up and the car was dirty on the inside. It had what looked like grease on the red leather seats. The salesman Brandon Kim said no problem and wiped the seats down with spray on a cloth. One spot never came out.Their detail man looked at the spot and said the red dye never adhered to the seat. The manager told me he would order new seats. I told him I expected the 72000.00 car to be in perfect condition and not needing repairs. I refused the delivery and he refused to give me my 1000.00 deposit back! Since then, I've purchased a new Porsche from a local Porsche dealer and will never use BMW Rockville again for anything. More