BMW of Rockville

Fast and speedy service They diagnosed the problem quickly and kept me informed every step of the way. quickly and kept me informed every step of the way. More

Very clean and all were friendly, and I was pleased with the service. They seem to be a bit overwhelmed at times but good service overall once they got with you.. the service. They seem to be a bit overwhelmed at times but good service overall once they got with you.. More

A very pleasant, unpressured sales experience with Erick. Also, strong praise to Nick, the finance man. Would definitely buy again!! Also, strong praise to Nick, the finance man. Would definitely buy again!! More

Gracias exelente servicio al parecer sabian lo que yo queria sin sentir precion por comprar otro articulo y todo fue en un buen tiempo queria sin sentir precion por comprar otro articulo y todo fue en un buen tiempo More

This is my very first experience with bmw and i asked for a deal with weather proof mats then the other day I realized i didn’t get mat for my trunk and trunk luggage cover was missing next day I text to the a deal with weather proof mats then the other day I realized i didn’t get mat for my trunk and trunk luggage cover was missing next day I text to the sales guy and told him im missing this two parts so he gave me unreal excuses that trunk mat won’t come with it since i asked for all set and I asked what about missing trunk cover then he said it’s used car so it won’t come with it, why he didn’t inform me when it has any missing parts? This experience is not so good for me because I thought if I get a deal straight with dealer then I don’t have to check with every small detail because dealers don’t compromise with this as compare to local person who sells a car where I have to look for every small detail but I was wrong. More

Our sales person and his manager were very helpful and professional. I’d say it was one of best car buying experiences I’ve had. professional. I’d say it was one of best car buying experiences I’ve had. More

My service experience at BMW of Rockville was top notch from my conversation with the service scheduler to working with the cashier to pay for the work done. I was greeted quickly, led to the customer lou from my conversation with the service scheduler to working with the cashier to pay for the work done. I was greeted quickly, led to the customer lounge for refreshment, met with my service advisor, Ali, who explained the recommended maintenance, and an Uber was then called for me. My car was returned to me quickly and washed with a video of the status of my car’s condition. Quality speaks for itself and that is the service department at BMW of Rockville and Ali. Thank you! More

First of all great environment. Pricing was fair. I left with great deal. Everyone inside the dealer is helpful. Pricing was fair. I left with great deal. Everyone inside the dealer is helpful. More

Excellent service across the board. My salesperson Carlos continues to amaze me with his professionalism and deep knowledge of BMW making me feel confident in my purchase. I wouldn't go My salesperson Carlos continues to amaze me with his professionalism and deep knowledge of BMW making me feel confident in my purchase. I wouldn't go anywhere else. More

I purchased my vehicle off of a lease, and it could not have been a smoother process have been a smoother process More