Back

BMW of Rockville

Rockville, MD

4.7
1,771 Reviews
Contact Dealership

1450 Rockville Pike

Rockville, MD

20852

Directions

By Type

Showing 1,771 reviews

January 02, 2024

Ryan was a great sales representative. He was extremely knowledgeable about all of the cars and their features and helped us find the perfect fit for us. More

by katblakeslee
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rayan
Jan 04, 2024 -

BMW of Rockville responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

December 24, 2023

Excellent customer service, very friendly staff. I highly recommend Jarred Brown for all of your BMW service needs. The BMW parts department is excellent as well, as is the facility itself. Very mod More

by Carmaven
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarred Brown
Dec 26, 2023 -

BMW of Rockville responded

Hi, your comments keep us motivated and working hard for all our guests! Don't hesitate to call us if you ever need anything. Be safe on the road!

December 22, 2023

I’m really upset with your service, never had this for long time. Didn’t get the loan car, when come back to pick up next day using the taxi cab, my car wasn’t washed. I used to have bmw 745 for ten yea More

by Azerbaijan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Carlos
Dec 28, 2023 -

BMW of Rockville responded

Hi Azerbaijan, we appreciate you taking the time to respond. The staff at BMW of Rockville take our reviews very seriously. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (240) 885-8171. We hope to hear from you.

December 19, 2023

Efficient & responsive. I was accommodated during the auto working procedure with transportation to a nearby location. Then my car was ready and my inquiries were met with More

by Jaime’s
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omar Pacheco
Dec 20, 2023 -

BMW of Rockville responded

Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

December 18, 2023

Experience at BMW of Rockville was excellent. Suvin was amazing to work with, and was on top of everything. I wouldn't hesitate to buy a car from here again. More

by autting
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Suvin Viswanathan
Dec 20, 2023 -

BMW of Rockville responded

Hi, our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

December 18, 2023

Couldn't be easier. Made appointment at time I wanted, had follow up before appointment with my great service rep Robert Eric Clark, received a video with explanation o More

by Sandy Bieber
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Eric Clark
Dec 20, 2023 -

BMW of Rockville responded

Hi, thank you for taking the time to leave a review for us at BMW of Rockville. We're happy we could meet your expectations! Drive safe, and we'll see you on the road.

December 15, 2023

Great service, wonderful and awesome advisor (Mr. Jarred Brown), he is the best! Always patient with us and provides all information needed, he is an excellent with customers including myself! He mak More

by Ghada Donahue
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarred Brown
Dec 16, 2023 -

BMW of Rockville responded

Hi Ghada, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

December 15, 2023

Ahmad Hanif from BMW of Rockville did a great job communicating during the purchase of my wife's BMW X3 M40i. We look forward to doing business with him in the future. More

by Sly.prioleau
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ahmad Hanif
Dec 16, 2023 -

BMW of Rockville responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

December 14, 2023

I really appreciated the great service i got Especially the service advisor and the loan department More

by shanko.simatos
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose
Dec 15, 2023 -

BMW of Rockville responded

Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

December 14, 2023

I came in as an emergency with the motor smoking Jarred Brown, my service advisor, assessed the problem and demonstrated the cause and the solution. He kept me posted regarding the progress and additiona More

by joelgoozhMD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarred Brown
Dec 15, 2023 -

BMW of Rockville responded

Hello, we are pleased to hear you had such a positive experience with us, Don't hesitate to call us if you ever need anything. Be safe on the road!

...
13
...