BMW of Rockville

Professional I am very impressed with the service and sales representatives I had the pleasure of dealing with. I was in a bit of a bind and they jumped through ho I am very impressed with the service and sales representatives I had the pleasure of dealing with. I was in a bit of a bind and they jumped through hoops to make sure I was taken care of. Kevin was the epitome of professional and friendly. He has continued to stay in contact even while I have been in Texas helping me out. I look forward to working with him in the future. Even though I am in Texas I will come back to BMW of Rockville for my future BMW purchases. More

Great Experience purchasing new car Danny Goldin has been our client advisor at the VOB sales center. He has been great. Very patient and knowledgeable as well as helpful and polite. He Danny Goldin has been our client advisor at the VOB sales center. He has been great. Very patient and knowledgeable as well as helpful and polite. He has been a great help. We built our car with him, asking him questions along the way. When our car arrived we met with Danny and spent almost all day with him. He was not in a rush at all. If you are looking to buy a BMW don't hesitate to contact Danny at (240) 283-8823. He will take good care of you. James, the finance manager is very nice as well. More

Great Experience There was nothing but great about our experience here. After a bad expereince at Bill Kidds Volvo, we were treated warmly by an amazing sales professi There was nothing but great about our experience here. After a bad expereince at Bill Kidds Volvo, we were treated warmly by an amazing sales professional. We got the car we wanted and the price we wanted. And we love the car! Service afterwards has been great. We highly recommend this dealer! More

Ultimate Buying Experience!!! Loved working with Marshall Douglas, who was very receptive and attentive to my desires. The service Marshall provided was Top Shelf... He along with Loved working with Marshall Douglas, who was very receptive and attentive to my desires. The service Marshall provided was Top Shelf... He along with BMW of Rockville is now, my new Go To! Thanks Marshall for the Ultimate Buying Experience. More

Unprofessional and unethical If you're reading this and considering taking your car to BMW Rockville Service Center, please don't do it. Consider another location, even if it is f If you're reading this and considering taking your car to BMW Rockville Service Center, please don't do it. Consider another location, even if it is further away from you. This is an unethical and unprofessional service center. Scott Cascone said that BMW service surveys are not sent to customers who might provide low ratings. Scott Cascone also said that the cars are not fully and appropriately serviced in cases where they believe the customer might provide low ratings. Yes, you read correctly. I asked to tell me this in writing and he refused for obvious reasons (it's unethical). More

Great customer service Danny Goldin was very helpful from the start. He was very knowledgeable concerning the BMW X5. He followed up with me to see if I had any other questi Danny Goldin was very helpful from the start. He was very knowledgeable concerning the BMW X5. He followed up with me to see if I had any other questions. Smooth transaction with purchasing, in and out quickly. More

Easy and no pressure. Sales person Marshall Douglas was very straight forward and reasonable. Not too much of back and forth negotiations. Much improvement since I bought m Sales person Marshall Douglas was very straight forward and reasonable. Not too much of back and forth negotiations. Much improvement since I bought my previous BMW. More

Amazing Service Al Meer was not only the most professional sales man, but he also was very helpful and honest. I would recommend everyone I know to buy cars from him. Al Meer was not only the most professional sales man, but he also was very helpful and honest. I would recommend everyone I know to buy cars from him. Buying cars is normally stressful, but he made the whole experience very easy going and exciting. He is truly a car guy that knows BMW cars in and out. Thank you for your service Al. Sincerely Alvaro V More

Exeptional Purchase Experience It is rare that I am moved to write a review of this kind, however, my purchase experience at BMW of Rockville definitely rates a review. My Sales It is rare that I am moved to write a review of this kind, however, my purchase experience at BMW of Rockville definitely rates a review. My Sales Advisor was Roxanne Roch Rigo, from whom I have purchased several cars. Each time I go through the sales process with Roxanne, I am struck by her professionalism and true dedication to customer service. Roxanne cars about her clients and connects to them in a very personal way, understanding both what they wish to purchase and why they wish to purchase it. My new car is in a word, perfect!! Many thanks Roxanne!! More

Great Experience Danny Goldin was very pleasant to work with. The entire purchase experience was quick and easy. More importantly, he is knowledgeable and very helpf Danny Goldin was very pleasant to work with. The entire purchase experience was quick and easy. More importantly, he is knowledgeable and very helpful, with excellent after sales services. I would highly recommend Danny Goldin and this dealership. More