BMW of Rockville

Awful Lease Experience Awful and deceitful lease experience. They make you wait while they manipulate the numbers and add last-minute fees. I would strongly recommend goin Awful and deceitful lease experience. They make you wait while they manipulate the numbers and add last-minute fees. I would strongly recommend going elsewhere. More

Excellent It was a pleasure to work with Maria when purchasing our first BMW. She really advocates for the buyer and makes the process seamless and comfortable. It was a pleasure to work with Maria when purchasing our first BMW. She really advocates for the buyer and makes the process seamless and comfortable. She was kind enough to stay late on a busy day just to make sure we were getting the best deal. Definitely would recommend to family and friends! More

Very very good customer service great Very nice and good customer service She explained every thing in very nice way Really she make us very happy to have a BMW car thank you very much Very nice and good customer service She explained every thing in very nice way Really she make us very happy to have a BMW car thank you very much maria More

Survin is the absolute BEST 💕 Check out my favorite Sales Rep ?? Suvin. He is amazing b/c he has never failed at making sure I remained 💯 percent satisfied EVERY single time with Check out my favorite Sales Rep ?? Suvin. He is amazing b/c he has never failed at making sure I remained 💯 percent satisfied EVERY single time with what “I” wanted and expected. Suvin delivers the BEST customer service 👌🏽? You’ll never be disappointed! More

Great Sales Staff Worked with multiple people at this dealer, but primarily Scott and Rahshaad, both of whom were absolutely fantastic. I worked with them for multiple Worked with multiple people at this dealer, but primarily Scott and Rahshaad, both of whom were absolutely fantastic. I worked with them for multiple months in order to find a car that fit my budget and my needs. They were always willing to talk through ideas and present solutions, eventually finding me the perfect car at the perfect price. I went to many other dealers first but never once got the same level of attention to detail and willingness to listen, would return time and time again to work with these two. More

Maria was very professional Maria was knowledgeable, professional, and eager to help me trade my 2015 M4 for a brand new 2018 M4 convertible with the competition package. This is Maria was knowledgeable, professional, and eager to help me trade my 2015 M4 for a brand new 2018 M4 convertible with the competition package. This is my 5th BMW purchased from VOB/BMW of Rockville and I will be back for another when the time comes. More

excellent service maria, help us all the way till we drive the car home. i will recommend her to our friends and family when buying a new car maria, help us all the way till we drive the car home. i will recommend her to our friends and family when buying a new car More

Terrible service experience Had an awful, AWFUL experience here today. Arrived at the appointment time, waited 30 minutes to be checked in and then couldn't get a loaner. And I w Had an awful, AWFUL experience here today. Arrived at the appointment time, waited 30 minutes to be checked in and then couldn't get a loaner. And I wasn't the only one kept waiting -- several other customers had appointments an hour before but their cars were still in the porter's area. Finally gave up, asked for my car back and left. Definitely not the experience you might expect at a "premium" auto dealer. I'll have my car serviced by a dealership that respects its clients' time, and I certainly won't be returning to BMW of Rockville for my next car purchase. More

Great Experience!! My experience with BMW of Rockville has turned out to be one of the most exceptional and transparent car buying experiences ever. The amount of comfor My experience with BMW of Rockville has turned out to be one of the most exceptional and transparent car buying experiences ever. The amount of comfort and trust through this process really made for a great relationship. My Client Advisor was Suvin Viswanathan, who was very knowledgeable and responsive throughout the entire process. Suvin went the extra mile to provide me with reassurance and the best customer service. I was able to make one of the best and smartest purchases under his guidance. I would recommend anyone to buy a vehicle at this location along with developing a long lasting relationship for many years to come. More

BMW X3 - Thanks Maria Cokinos This is the 4th car we have purchased from Maria Cokinos and each time she has delivered amazing service. Maria is a true professional with supreme pa This is the 4th car we have purchased from Maria Cokinos and each time she has delivered amazing service. Maria is a true professional with supreme patience and persistence in getting the best deal for her customer. This is one of the reasons why we keep coming back to her. We do not live in Maryland but we drive to Rockville from McLean for Maria's service and the dealership's selection of BMWs. More