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BMW of Rockville
Rockville, MD
1,800 Reviews
BMW of Rockville is your go-to destination for all things BMW in the Washington, D.C. area. Located north of Washington, our dealership can be found just off of Rockville Pike and Congressional Lane. From the latest new BMW cars, SAVs, and EVs for sale, to our extensive and diverse pre-owned inventory, BMW of Rockville has it all. Plus, we now accept Bitcoin and other cryptocurrencies as a form of payment. Visit our website to learn more, and schedule a test drive today.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,800 reviews
April 24, 2019
Review of Service After some “failures to communicate,” Juli Brown took over and did a superb job in getting our X3 serviced and repaired during a holiday weekend. After some “failures to communicate,” Juli Brown took over and did a superb job in getting our X3 serviced and repaired during a holiday weekend. We highly recommend her. More
by Customer#1
Employees Worked With
Julie Brown
April 23, 2019
Service Every time that I go for service I received the best possible service and the quality of workmanship it’s been great and the people at the counter al Every time that I go for service I received the best possible service and the quality of workmanship it’s been great and the people at the counter also been very polite More
by Eugeniofelipe
Employees Worked With
Russell Wickham
April 22, 2019
X3 purchase Mixed up trade in price at first. Otherwise good service. Jasdeep was good. The manager could have done better. At the end gave a good deal. Mixed up trade in price at first. Otherwise good service. Jasdeep was good. The manager could have done better. At the end gave a good deal. More
by Bmwbuyer
Employees Worked With
Jasdeep Gidda, Jose Vielma
April 20, 2019
X1 Yurt’s/ Maria’s great service Maria was so helpful and nice thorough out the whole process. She assisted us to get the best car for our family. She described the different types of Maria was so helpful and nice thorough out the whole process. She assisted us to get the best car for our family. She described the different types of financing types as well. More
by Pinar1979
Employees Worked With
Nicholas, Maria Cokinos
April 20, 2019
Excellent service! Fast, easy, friendly, and professional service. Convenient location. Visited from out of town and would definitely come back. Would recommend using th Fast, easy, friendly, and professional service. Convenient location. Visited from out of town and would definitely come back. Would recommend using this dealer for service above others I’ve been to. More
by Beverly M
Employees Worked With
Jeff Doss
April 19, 2019
Excellent sales consultant Maria provided friendly & knowledgeable advice as she worked with us on my wife's 2019 lease vehicle X1. We would definitely recommend working with h Maria provided friendly & knowledgeable advice as she worked with us on my wife's 2019 lease vehicle X1. We would definitely recommend working with her to our friends. More
by X1 Leaser
Employees Worked With
Maria Cokinos
April 18, 2019
Best service consultant I’m a business owner who would be thrilled to have employees as competent and service oriented as Jarred Brown. Couldn’t ask for a better experience. I’m a business owner who would be thrilled to have employees as competent and service oriented as Jarred Brown. Couldn’t ask for a better experience. The loaner car staff was excellent also. More
by Roni Z
Employees Worked With
Jarred Brown
April 17, 2019
Service Tire rotation instructions were left and wasn’t done. Front door windows were fix but somehow the reprogramming did affect the Bluetooth sync. Other t Tire rotation instructions were left and wasn’t done. Front door windows were fix but somehow the reprogramming did affect the Bluetooth sync. Other than that no problems. More
by Alienbmw
Employees Worked With
Jarred Brown, Scott Cascone, Juan Rodriquez
April 16, 2019
Customer Service at its Finest I had a technical issue with my BMW 2017 440i and there was no Genius at the location to help me. However, Emmitt Green who is in Sales came out to a I had a technical issue with my BMW 2017 440i and there was no Genius at the location to help me. However, Emmitt Green who is in Sales came out to assist me, took the time to fix the issue and provided professional and excellent customer care. He is an asset to BMW Rockville. I give him "10's" accross the board and recommend him to everyone. You rarely find a person that provides this level of customer service anymore. Congratulations to Emmitt Green. More
by mmilton879
Employees Worked With
Emmitt Green
April 15, 2019
BMW Rockville My service and repair experiences at BMW of Rockville have always been great. My service advisor, Jill Chilcoat is.both very knowledgeable and very My service and repair experiences at BMW of Rockville have always been great. My service advisor, Jill Chilcoat is.both very knowledgeable and very attentive. More
by DC
Employees Worked With
Scott Cascone, Joy Chilcoat
