BMW of Rochester Hills

Great support, follow up and customer service. Rating was given based on a number of factors: 1. the reception when one enters the dealership is professional and not pushy. 2. knowledge of produ Rating was given based on a number of factors: 1. the reception when one enters the dealership is professional and not pushy. 2. knowledge of product is very high. 3. The dealership layout is functional and colorful, open and well lit for us senior folks. 4. The staff and sales folks such as Brad Paris are well positioned with product knowledge and access to the service bay that is seamless and not always present within other dealerships. 5. The dealer loaned me a car for the weekend while my windshield was being replaced. They washed the car and cleaned the rubber mats. This is huge to me and I am thinking about my next BMW product. Thanks for the questionaire. More

Friendly, competent professionals I leased my 4th consecutive BMW, 3 Z4's and a 4-series all wheel drive convertible this February. I dealt with Brad Paris who I would recommend to an I leased my 4th consecutive BMW, 3 Z4's and a 4-series all wheel drive convertible this February. I dealt with Brad Paris who I would recommend to anyone interested. He was knowledgeable of the product and most importantly seemed to really work hard to identify what I wanted and how to best meet my needs. He made sure upon delivery that I understood the various features of the car and followed-up several times to make sure that I was happy with the vehicle and had no problems. I worked in the car industry for almost 30 years and was responsible for service and parts systems for many years and then for Chrysler Financial systems for several years so I have worked closely with many dealers over a period of 15 years. Brad is the kind of sales person that every dealer wants. He is doing his job for the dealer while making the customer feel like he is working for them. Kudos to Brad! More

Great hassle free transaction Brad Paris helped me custom order a 2015 BMW 335i. I placed the order in September of 2014, and picked the car up at the dealership on November 4. Bra Brad Paris helped me custom order a 2015 BMW 335i. I placed the order in September of 2014, and picked the car up at the dealership on November 4. Brad provided me with updates while the car was in production and in transit. Everything was hassle free. No pressure at all. And I LOVE my car! More

AWESOME! I would like to thank Erick Grabruck my sales person. Erick was a great help and very professional. Erick always returned my calls and e-mails promp I would like to thank Erick Grabruck my sales person. Erick was a great help and very professional. Erick always returned my calls and e-mails promptly. I will refer all my friends and family to your dealership. I will be a return BMW customer. Thank you again, Dawn More

Best car buying experience I ever had Tonya Murray was excellent. She was on top of all of the information about the vehicles I was looking at. She helped guide me through various choices. Tonya Murray was excellent. She was on top of all of the information about the vehicles I was looking at. She helped guide me through various choices. Once I decided what I wanted, she made the balance of the transaction almost effortless. I would recommend her and the dealership in a heartbeat. More

Outstanding Dealer Experience Brad Paris is simply amazing. We have been fortunate to work with him over the last 10 years in leasing BMW's. Most recently, he assisted me in a pul Brad Paris is simply amazing. We have been fortunate to work with him over the last 10 years in leasing BMW's. Most recently, he assisted me in a pull ahead of my 2012 535Xi for a 2015 535Xi. Brad is always prepared to go to bat for his clients and inevitably exceeds our expectations. On a personal note, he is one of the kindest, nicest and enjoyable people you could meet on both a personal and professional basis. More

Great experience at BMW of rochester hills Brad Paris was great! This is my fifth BMW I have leased/owned and first time working with Brad. He was very helpful, answered all my questions and m Brad Paris was great! This is my fifth BMW I have leased/owned and first time working with Brad. He was very helpful, answered all my questions and made the whole process a breeze. More

A most satisfying and rewarding experience. Mr. Paris was especially attentive and very well informed. The personal treatment given my wife and I was most appreciated. His followup calls and i Mr. Paris was especially attentive and very well informed. The personal treatment given my wife and I was most appreciated. His followup calls and inquiries are a testament to the training and thoroughness of the staff. Thank you for your effort. More

Good job Great experience at rochester hills bmw. Brad Paris is a very professional, knowledgable, experienced, and friendly salesman. He made me feel comfort Great experience at rochester hills bmw. Brad Paris is a very professional, knowledgable, experienced, and friendly salesman. He made me feel comfortable and confident in my decision to buy my first bmw. The entire staff at rochester hills bmw are very professional and friendly. I'd recommend this dealership, and Brad, to anyone shopping bmw. More

BMW 428I XDRIVE GRAN COUPE David was amazing. I came in with only a general sense of what I wanted. After explaining this to David, he recommended a couple cars. After test driv David was amazing. I came in with only a general sense of what I wanted. After explaining this to David, he recommended a couple cars. After test driving said cars, I had made up my mind of what to get. When it came to sitting down and negotiating the price of these cars, it seems that they were a bit out of my price range. David completely understood and suggested a different car for me which would fit my price range and also fit my interests. This car was perfect for me. More