
BMW of Rochester Hills
Shelby Charter Twp, MI

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1,370 Reviews of BMW of Rochester Hills
Professional environment, excellent service We recently leased a 328d for my wife, BMW of Rochester Hills had an excellent selection of vehicles from which to choose and our overall dealership e We recently leased a 328d for my wife, BMW of Rochester Hills had an excellent selection of vehicles from which to choose and our overall dealership experience was on par with the BMW brand. Our Client Advisor Brad Paris was exceptional in working with my wife to select the right vehicle. He took the time to understand what she wanted and helped her make a great choice. More
Satisfied Customer When my husband an I were greeted by Brad he listened to our criteria of what we were looking for in a car. He immediately "got it" and met our needs When my husband an I were greeted by Brad he listened to our criteria of what we were looking for in a car. He immediately "got it" and met our needs in a professional and friendly way. I believe that Brad did not just sell us a car but that he sincerely wanted to make his client happy. We are very happy with our car and look forward to a long standing relationship with Brad and the dealership. The services offered is stellar and the support network above exceptional. More
Every Effort Made for A Great Deal Sammi Naoum sold us a car over 10 years ago and we were pleased to see he was back at the dealership. He was helpful, friendly, hard working, and made Sammi Naoum sold us a car over 10 years ago and we were pleased to see he was back at the dealership. He was helpful, friendly, hard working, and made sure we felt well taken care of. He was attentive, intuitive,, and helped us through the process. We were well satisfied with our purchase and the whole process. This dealership is especially welcoming, friendly, and efficient. More
Excellent Customer service and quality work I recently leased a 328Xi GT from the dealership. Brad Paris was able to quickly able to pull three vehicles for test drive and able to put a deal tog I recently leased a 328Xi GT from the dealership. Brad Paris was able to quickly able to pull three vehicles for test drive and able to put a deal together that was attractive and able to take delivery of the vehicle in less than two weeks. Brad was very courteous, had good knowledge about the product and provided excellent customer service throughout the entire vehicle purchase process. Regards, Senthil More
good BMW experience Jason was very engaging, quick and friendly. I've been to other BMW dealerships and he's the first sales person I felt comfortable with. In addition Jason was very engaging, quick and friendly. I've been to other BMW dealerships and he's the first sales person I felt comfortable with. In addition, all of my interactions with the other staff members was very enjoyable. More
Excellent, Comfortable, Nice people We found the X1 to be in our price range and a smart choice for us. David Griffin was very good about guiding us through the leasing process. Very i We found the X1 to be in our price range and a smart choice for us. David Griffin was very good about guiding us through the leasing process. Very informative and personable. Would highly recommend this dealer. More
Very Nice Experience I found Tonya Murray and the dealership to be very efficient, knowledgeable and customer oriented. She knew the product well, and was very comfortabl I found Tonya Murray and the dealership to be very efficient, knowledgeable and customer oriented. She knew the product well, and was very comfortable to deal with. She answered all my questions and did a good job on all follow-up. More
Pleasant car shopping experience I often have a hard time making a decision which is stressful. Sammi Naoum was very patient, helpful and knowledgeable. He is also a lot of fun! :) I often have a hard time making a decision which is stressful. Sammi Naoum was very patient, helpful and knowledgeable. He is also a lot of fun! :) In fact, everyone that I met at the dealership was very nice. They make you feel comfortable. More
Always a BMW owner I have had my BMW E90 serviced here for many years, so it was obvious that i would buy my next BMW here as well. Frank Sands was very knowledgeable an I have had my BMW E90 serviced here for many years, so it was obvious that i would buy my next BMW here as well. Frank Sands was very knowledgeable and experienced on the 650i i acquired, and was very helpful in expediting the process. I will definitely continue to use BMW of Rochester and recommend it to all my family and friends. More
Excellant and Professional Car buying experience Everyone on their team was very helpful in helping me through the selection and final purchasing of my new 535I GT. This is the fourth BMW that I hav Everyone on their team was very helpful in helping me through the selection and final purchasing of my new 535I GT. This is the fourth BMW that I have purchased from them and each time I visit with them the car buying experience only gets better. I appreciated Sammi's professional and courteous attention to my personal needs. More