BMW of Rochester Hills

Great service and experience I went the dealership for my annual maintenance. The staff was very friendly and knowledgeable. More importantly, my work was complete within one hour I went the dealership for my annual maintenance. The staff was very friendly and knowledgeable. More importantly, my work was complete within one hour: super fast! While I was waiting, the sale rep approached me to solicitor questions and offer information. He was very friendly and professional too. I will consider my next vehicle leased through them later this year. Perfect experience. Highly recommend! More

Great service! I very much appreciate their shuttle service which allows me minimum lost time. I also find that the staff is very concerned about my service needs. I very much appreciate their shuttle service which allows me minimum lost time. I also find that the staff is very concerned about my service needs. More

Super fantastic experience Fully satisfied with my X5 buying and delivery experience. I really appreciated and enjoyed the excellent professionalism. The knowledgeable and skill Fully satisfied with my X5 buying and delivery experience. I really appreciated and enjoyed the excellent professionalism. The knowledgeable and skillful BMW personal delivered a smooth transaction completion. Thank you so very much for this super fantastic experience. More

Very professional and pleasant Beautiful dealership and everyone was professional yet pleasant. They were very efficient at returning calls as well as taking care of the recall rep Beautiful dealership and everyone was professional yet pleasant. They were very efficient at returning calls as well as taking care of the recall repair. Should we want to purchase a new BMW I would definitely consider this dealership. More

Service Always have a wonderful experience with the great people and should I say all the staff at BMW! They always find a way to resolve my issues or find s Always have a wonderful experience with the great people and should I say all the staff at BMW! They always find a way to resolve my issues or find someone with the knowledge and experience to solve the problems. It is a very nice atmosphere in the dealership and a welcoming environment to be apart of! I have great respect for all the people at my BMW dealership! More

Customer service Always a pleasure to deal with. Complete utmost satisfaction with team! Always enjoy working with Ilya. Can’t wait to buy new car next month there! Always a pleasure to deal with. Complete utmost satisfaction with team! Always enjoy working with Ilya. Can’t wait to buy new car next month there! More

Oil Change The service team are excellent from start to finish, specifically the individuals that have direct contact with the customer. Upon arrival for a sched The service team are excellent from start to finish, specifically the individuals that have direct contact with the customer. Upon arrival for a scheduled service, I am greeted immediately by name and walked to my account manager for the day. Jeff (Manager) is a wonderful leader and always acknowledge the customers and inquire to quality of service. More

"Excellent Service!" Recently I have had to use this dealership while working out of state and getting two flat tires.Ilya is always so helpful and provides updates to kee Recently I have had to use this dealership while working out of state and getting two flat tires.Ilya is always so helpful and provides updates to keep me informed while waiting. More

Excellent service by ilya I had no appointment, Ilya took an extra step to give me the time and did marvelous job , it was just oil change but Ilya was very helpful great serv I had no appointment, Ilya took an extra step to give me the time and did marvelous job , it was just oil change but Ilya was very helpful great service, Elya needs a raise great job NA Rochester hills IAGD More

Great experience from initial inquiry to actual delivery of I assisted my Mom when she purchased her BMW from this dealership 3 years ago. I have been happy with the level of service she has received. When I ma I assisted my Mom when she purchased her BMW from this dealership 3 years ago. I have been happy with the level of service she has received. When I made my decision to purchase my X4, this was the only BMW dealership I chose while there are 2 others in relative proximity to my home. Looking forward to continuing my experience with this dealership, BMW of Rochester Hills. More