
BMW of Rochester Hills
Shelby Charter Twp, MI
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1,370 Reviews of BMW of Rochester Hills
A Pleasant, No Pressure Buying Experience I have been a long time customer of BMW of Rochester Hills, having bought our leased four different vehicles from the dealership. My experiences have I have been a long time customer of BMW of Rochester Hills, having bought our leased four different vehicles from the dealership. My experiences have always been pleasant and easy. I appreciate a low key selling philosophy, which is in evidence here. Erick Grabruck has been a great sales person over the years. I am very analytical and Erick patiently assisted while I tested many different vehicles over multiple visits. I feel confident that Erick and the dealership are providing a good deal in a relaxed, professional atmosphere. More
Excellent Car Buying Experience! I just leased my first 3 Series, and working with Dave Griffin and the entire staff at BMW of Rochester Hills could not have been a better experience. I just leased my first 3 Series, and working with Dave Griffin and the entire staff at BMW of Rochester Hills could not have been a better experience. Dave is professional, friendly and extremely knowledgable. He made sure that I was all set up in my car, and spent a considerable time showing me how to use all its features. Start to finish, this has been the best car buying experience. Highly recommend Dave and this dealership if you're looking for a BMW. More
I'll be back I recently purchased a used Vehicle from Rochester BMW and it was one of the best car buyin experiences I've ever had. Erick Grabruck was the sales as I recently purchased a used Vehicle from Rochester BMW and it was one of the best car buyin experiences I've ever had. Erick Grabruck was the sales associate I worked with and he was very friendly and helpful. I would recommend anyone to give him a call for their next vehicle purchase. The entire staff was a pleasure to work with. Eric Seese More
from Ann and steve Taylor we recently bought a used car and we had a very good experience and frank was very helpful. we again would recommend this dealership to friends and fa we recently bought a used car and we had a very good experience and frank was very helpful. we again would recommend this dealership to friends and family. More
Matt Schwartz Erick, my BMW consultant made my shoooing experience seamless, which I appreciate it. I appreciate the complimentary Starbucks as well. I found everyo Erick, my BMW consultant made my shoooing experience seamless, which I appreciate it. I appreciate the complimentary Starbucks as well. I found everyone to be helpful and professional from start to finish. Thank you, MatthewbSchwartz More
Bought my first BMW Bought my first new BMW from Frank. I have bought a few new cars, and this is the best experience I ever had. Frank was very help and kept me informed Bought my first new BMW from Frank. I have bought a few new cars, and this is the best experience I ever had. Frank was very help and kept me informed on what was going on all the time. More
My BMW Purchasing Experience My experience at BMW Rochester Hills was outstanding. Frank Sands, the client advisor who assisted me, was not the least bit pushy but patiently aide My experience at BMW Rochester Hills was outstanding. Frank Sands, the client advisor who assisted me, was not the least bit pushy but patiently aided me in finding the perfect new car. Before I left the dealership he provided instruction in operating the car's features and provided reassurance that he was available to answer any future questions which may arise. I couldn't be happier with my BMW X1 and the purchase experience. More
Very positive buying experience! Everyone I came into contact with at BMW of Rochester Hills was very pleasant and respectful. Working with Eric was really laid back, no pressure, but Everyone I came into contact with at BMW of Rochester Hills was very pleasant and respectful. Working with Eric was really laid back, no pressure, but he is obviously quite knowledgeable about automobiles. It was clear from the start that Eric wanted to help me find a car I would be happy driving. Success was achieved by us both. More
Very good customer service I just leased a 4 series from BMW after going through different models. Dave Griffin's advice helped me to decide for a 2016 model. Dave was very pro I just leased a 4 series from BMW after going through different models. Dave Griffin's advice helped me to decide for a 2016 model. Dave was very professional and showed a great knowledge. He took the time to talk and get a feeling for what I was after. He totally nailed it by finding this special offer! More
Excellent! Just leased our 4th BMW yesterday with Dave Griffin. Switched over from another dealer who wasn't as customer focused. The thing that sets him apart Just leased our 4th BMW yesterday with Dave Griffin. Switched over from another dealer who wasn't as customer focused. The thing that sets him apart from the other CAs is his attention to detail for his customers. He is proactive in identifying the available incentives and helped us get a great deal. He is also knowledgeable about the vehicles and gave us a thorough initial orientation. Would highly recommend Dave and BMW of Rochester Hills. More