BMW of Rochester Hills

Very positive. 2nd BMW in 3 months and Sammi worked through the process seamlessly , friendly and courtesy extended by entire staff was welcoming. Worth the visit fo 2nd BMW in 3 months and Sammi worked through the process seamlessly , friendly and courtesy extended by entire staff was welcoming. Worth the visit for sure. More

The best car buying experience I have ever had. We had a very good experience at this dealership. David was most helpful in explaining their inventory and the various options of each car. At no tim We had a very good experience at this dealership. David was most helpful in explaining their inventory and the various options of each car. At no time did we feel pushed to make a decision, and David was very calm and patient. Once we closed on the car, David spent another 30+ minutes to explain the specific features of the car. Great experience. Thank you. More

2017 BMW of Rochester Hills Lease Pull Ahead Will definitely shop again and continue to schedule service at BMW of Rochester Hills. The interior of the facility has been remodeled recently and a Will definitely shop again and continue to schedule service at BMW of Rochester Hills. The interior of the facility has been remodeled recently and allows more vehicle styles to be viewed during inclement weather inside the building ( A real plus for leases maturing during the snowy winter months or simply for shopping during rainy weather ). More

Great people, great service. Very friendly and responsive staff. Would've liked to have a bit more negotiating leeway, but overall fair process. I appreciated the attention of u Very friendly and responsive staff. Would've liked to have a bit more negotiating leeway, but overall fair process. I appreciated the attention of upper management - it was very welcoming. More

Custom Order Tonya was wonderful through this process! Car came in on time and exactly as requested. She helped with lease-end stuff too which took it off my pla Tonya was wonderful through this process! Car came in on time and exactly as requested. She helped with lease-end stuff too which took it off my plate. Definitely recommend her for new car sales!!! More

Great lease experience David Griffin was very professional and helpful throughout the lease process. I never felt pressured in any way. Dave was very knowledgeable on the BM David Griffin was very professional and helpful throughout the lease process. I never felt pressured in any way. Dave was very knowledgeable on the BMW i3. More

Great New Car Experience Last week I had the occasion to purchase my first BMW (after over 40 years of driving!). As a newcomer to BMW, Dave was extremely helpful in educatin Last week I had the occasion to purchase my first BMW (after over 40 years of driving!). As a newcomer to BMW, Dave was extremely helpful in educating me to the BMW product and helped me tremendously with my financial options. On the evening I picked up my new 328i, Dave spent considerable time with me showing me the various features and settings and made me feel comfortable with my new purchase. I would definitely recommend Dave to any potential new customer! More

ANOTHER Great Experience Thanks Dave once again for helping us find our perfect car AND within our budget!! We are thrilled to now own 2 BMW's!! Also, a little unexpected su Thanks Dave once again for helping us find our perfect car AND within our budget!! We are thrilled to now own 2 BMW's!! Also, a little unexpected surprise from Matthew after the deal was done was the icing on the cake!! More

A Pleasant, No Pressure Buying Experience I have been a long time customer of BMW of Rochester Hills, having bought our leased four different vehicles from the dealership. My experiences have I have been a long time customer of BMW of Rochester Hills, having bought our leased four different vehicles from the dealership. My experiences have always been pleasant and easy. I appreciate a low key selling philosophy, which is in evidence here. Erick Grabruck has been a great sales person over the years. I am very analytical and Erick patiently assisted while I tested many different vehicles over multiple visits. I feel confident that Erick and the dealership are providing a good deal in a relaxed, professional atmosphere. More

Excellent Car Buying Experience! I just leased my first 3 Series, and working with Dave Griffin and the entire staff at BMW of Rochester Hills could not have been a better experience. I just leased my first 3 Series, and working with Dave Griffin and the entire staff at BMW of Rochester Hills could not have been a better experience. Dave is professional, friendly and extremely knowledgable. He made sure that I was all set up in my car, and spent a considerable time showing me how to use all its features. Start to finish, this has been the best car buying experience. Highly recommend Dave and this dealership if you're looking for a BMW. More