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BMW of Rochester Hills
Shelby Charter Twp, MI
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1,366 Reviews of BMW of Rochester Hills
Service Always helpful as well as courteous and do there best to get me in ASAP Jeff Pegg and Ilija Berkovic are just extremely professional and knowledgeab Always helpful as well as courteous and do there best to get me in ASAP Jeff Pegg and Ilija Berkovic are just extremely professional and knowledgeable. Edita Milosevic - Torres More
Service Very expensive bill for oil change and filter I paid $369 majority of it was labor cost which I think it is super expensive. Also I topped off my DEF Very expensive bill for oil change and filter I paid $369 majority of it was labor cost which I think it is super expensive. Also I topped off my DEF tank in the morning before service but still saw DEF in my bill!!! More
Friendly Staff and Nice Dealership Had a great experience with the sales and management team at BMW of Rochester Hills. My client advisor, Dominic Deramo, made the entire process as ea Had a great experience with the sales and management team at BMW of Rochester Hills. My client advisor, Dominic Deramo, made the entire process as easy and seamless as possible. They worked with me on finding the exact vehicle I was looking for. Would certainly suggest Dominic to anyone looking to lease or purchase a new vehicle. More
Knowledgeable and very helpful I`ve been looking for a 4 series grand coupe for a while. Vince was able to get me what I want and was very helpful and professional. Absolutely will I`ve been looking for a 4 series grand coupe for a while. Vince was able to get me what I want and was very helpful and professional. Absolutely will go back to him when i am ready for another car. More
Thanks Dominic Thanks to Dominic we drove off with an X3 as a surprise gift for my wife !! And thanks to the entire team for making the transaction very smooth Thanks to Dominic we drove off with an X3 as a surprise gift for my wife !! And thanks to the entire team for making the transaction very smooth More
Quick, fair and hassle-free. I was looking for used car for my son. Looked at several dealerships and couldn’t find a vehicle in great condition. Went to RH BMW and Vince Olsen qu I was looking for used car for my son. Looked at several dealerships and couldn’t find a vehicle in great condition. Went to RH BMW and Vince Olsen quickly pointed me to a BMW 328i in great shape. The vehicle was very well cared for and hope it gives many years of good service. Happy with purchase so far. More
Stunning Dealership, Professional Advisors Welcomed early in the morning by service staff member (went in the wrong entrance!)who helped me find Frank Sands my client advisor. Even though my pu Welcomed early in the morning by service staff member (went in the wrong entrance!)who helped me find Frank Sands my client advisor. Even though my purchase was preowned,(a beautiful Lexus ES350) it certainly didn't feel that way!Everyone was very helpful through the best car buying experience ever! More
10,000 mile service Wonderful staff, answered all my questions, provided valet service promptly, and ensured I was satisfied with the service. Assisted my identifying Wonderful staff, answered all my questions, provided valet service promptly, and ensured I was satisfied with the service. Assisted my identifying sources of additional services needed. More
BMW Rochester: Ilya Every time I need service Ilya is my go to guy. Not only does he provide excellent service but he goes above and beyond. I never have to call asking f Every time I need service Ilya is my go to guy. Not only does he provide excellent service but he goes above and beyond. I never have to call asking for an update or have to worry about what’s going on. Ilya always communicates and is on top of any issue. He also has worked with a 3rd party on my behalf and I didn’t have to repeat a single thing to the 3rd party. I won’t have anyone else handle my service needs. Thank you for all of your help. I appreciate the piece of mind you give. More
The ultimate service experience This was a great experience overall from start to finish. I scheduled an appointment and was able to drop my vehicle off the evening prior and pick up This was a great experience overall from start to finish. I scheduled an appointment and was able to drop my vehicle off the evening prior and pick up my loaner vehicle. This was extremely helpful. Afterwards once my service was started. (3 recalls, a valve cover gasket and a diagnostic on a heat issue.) I was kept informed of my entire service process. I was updated as the repairs were completed and resolved. I would highly recommend this dealership and highly recommend their service staff to anyone that is looking for an inviting, easy and satisfying experience. Thank you Jeff for your integrity and expert knowledge. X6 is running great and better than ever. More