Back

BMW of Rochester Hills

Shelby Charter Twp, MI

not yet
rated
1,366 Reviews

45550 Dequindre Rd

Shelby Charter Twp, MI

48317

Directions

By Type

1,366 Reviews of BMW of Rochester Hills

February 11, 2019

Service Always helpful as well as courteous and do there best to get me in ASAP Jeff Pegg and Ilija Berkovic are just extremely professional and knowledgeab More

by Edita
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Pegg, Ilya Berkovich
January 29, 2019

Service Very expensive bill for oil change and filter I paid $369 majority of it was labor cost which I think it is super expensive. Also I topped off my DEF More

by Customer1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Do not remember
Jan 30, 2019 -

BMW of Rochester Hills responded

We apologize we fell short of your expectations with you current service experience. Our goal is to have customers for life. We would be glad to meet with you to discuss your experience. Let us know when a time is convenient for you. Wayne Youngblood General manager/ BMW of Rochester Hills 248-997-7700

January 22, 2019

Friendly Staff and Nice Dealership Had a great experience with the sales and management team at BMW of Rochester Hills. My client advisor, Dominic Deramo, made the entire process as ea More

by CRD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dominic Deramo
December 29, 2018

Knowledgeable and very helpful I`ve been looking for a 4 series grand coupe for a while. Vince was able to get me what I want and was very helpful and professional. Absolutely will More

by Ziad MD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vince Olsen
December 28, 2018

Thanks Dominic Thanks to Dominic we drove off with an X3 as a surprise gift for my wife !! And thanks to the entire team for making the transaction very smooth More

by santaprakash@gmail.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dominic Deramo
December 27, 2018

Quick, fair and hassle-free. I was looking for used car for my son. Looked at several dealerships and couldn’t find a vehicle in great condition. Went to RH BMW and Vince Olsen qu More

by Keith K
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vince Olsen
December 21, 2018

Stunning Dealership, Professional Advisors Welcomed early in the morning by service staff member (went in the wrong entrance!)who helped me find Frank Sands my client advisor. Even though my pu More

by Charles C
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Sands, David Ugorowski, Dylan Mann
December 21, 2018

10,000 mile service Wonderful staff, answered all my questions, provided valet service promptly, and ensured I was satisfied with the service. Assisted my identifying More

by JH-Ultimate-driving machine
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ilya Berkovich
November 30, 2018

BMW Rochester: Ilya Every time I need service Ilya is my go to guy. Not only does he provide excellent service but he goes above and beyond. I never have to call asking f More

by Kgiordano
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ilya Berkovich
November 10, 2018

The ultimate service experience This was a great experience overall from start to finish. I scheduled an appointment and was able to drop my vehicle off the evening prior and pick up More

by JJonesX6
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Pegg
...
11
...