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BMW of Ramsey - Service Center

Ramsey, NJ

4.8
2,132 Reviews
Call Service Center (844) 701-8922

2,132 Reviews of BMW of Ramsey - Service Center

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November 29, 2023

Had a very good experience with jason who exceeded expectations Helped fix the issue with the idrive More

by DREWFRANKLIN
Recommend Dealer
Yes
Employees Worked With
Jason Sonion
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Sonion
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Nov 30, 2023 -

BMW of Ramsey responded

Hi Drew! Thanks for letting us know that you had an awesome experience with Jason, and he exceeded your expectations. We're happy to hear your car is in good health, and we hope to see you again!

Helpful
November 29, 2023

Great service, informative, communicative and attentive, handled difficult problems in my 2006 760 very well. More

by MCONNOLLY1122
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Sonion
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 30, 2023 -

BMW of Ramsey responded

Hi! We're glad to know our team at BMW of Ramsey was able to provide great service and solve the issues with your 2006 760. Thanks for sharing your experience and we hope to see you again soon!

Helpful
November 29, 2023

So far my experience has been good. My service representative is always respectful, responsive and clear, in which I appreciate. More

by ALVEDA_ALSTON
Recommend Dealer
Yes
Employees Worked With
Kenny Casares, Kenny Casares
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Dec 04, 2023 -

BMW of Ramsey responded

Hi Alveda! We're glad to know your experience at BMW of Ramsey has been positive and that our service representative is always respectful, responsive, and clear. We appreciate the feedback and hope to see you again soon!

Helpful
November 29, 2023

Eric gave us 5 star service from the moment that we walked in. He made the process very smooth and stress-free. I was able to leave with my DREAM car in just a few hours! Eric and the BMW of Ramsey tea More

by EC14
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Gallagher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kristen Perwas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Octavio Escada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Cuello
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Nov 30, 2023 -

BMW of Ramsey responded

Hello! We're so glad to know that Eric gave you 5-star service and made the process smooth and stress-free at BMW of Ramsey. It's wonderful hearing that you left with your dream car! Thank you for your review, and we hope to continue going above and beyond in your future visits!

Helpful
November 28, 2023

BMW of Ramsey made my tire repair quick and easy. They were very accommodating and communicated every step of the way. More

by Jbsearay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ted Contoleon
Report | Print
Nov 29, 2023 -

BMW of Ramsey responded

Hello! We're glad to know that your tire repair at BMW of Ramsey was quick and easy. We always aim for clear communication throughout the process. Thanks for sharing and we hope to see you again!

Helpful
November 28, 2023

I live 65 miles from the dealership and still go there. Great sales department (Jesus Vicioso) where I purchased 2 cars, superior service experience. Just one piece of feedback from yesterday morning. The More

by ROBERTPTERRITO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sally Amato
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ted Contoleon
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Nov 29, 2023 -

BMW of Ramsey responded

Hi Robert! We appreciate your loyalty to BMW of Ramsey and are glad you've had great experiences with Jesus. We'll definitely take note of your feedback about the intake process - thanks for letting us know! We hope to serve you better in the future!

Helpful
November 28, 2023

Service center is fast, responsive, easy and extremely professional. They helped me tremendously with my vehicle and keeping it a SAFE ultimate driving machine. More

by SABIMBIMBO17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenny Casares
Report | Print
Nov 29, 2023 -

BMW of Ramsey responded

Hi! We're glad to know our service center at BMW of Ramsey met your expectations and helped keep your vehicle in top shape. It's great to hear that our team was responsive and professional. Thanks for the positive feedback, we appreciate it! Come again soon!

Helpful
November 28, 2023

It was great! I don’t know what else to say. I t was great! More

by Nasia.Papanicolaou
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Abramov
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Nov 29, 2023 -

BMW of Ramsey responded

Hi Nasia! Thanks for leaving us a review about your great visit! We hope to see you again for many more!

Helpful
November 28, 2023

Best BMW dealership, BMW RAMSEY providing excellent advice in sales and service through the years. My last visit was truly amazing More

by FLIPPOP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anna Marie Piserchia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Marsiglio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Gallagher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sydannie Mundle, sales, very professional and resourceful
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Nov 29, 2023 -

BMW of Ramsey responded

Hi! We're delighted to know that you've had consistently excellent experiences with us at BMW of Ramsey. Your continued support means a lot, and we look forward to serving you for many more years!

Helpful
November 28, 2023

Very good customer service. Nice efficient friendly. Great communication. Love the video updates. Absolutely recommend More

by SINGHDOC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ted Contoleon
Report | Print
Nov 29, 2023 -

BMW of Ramsey responded

Hi! We're delighted to know you had a positive experience with our team at BMW of Ramsey! Your recommendation means the world to us. Enjoy your ride and stay tuned for more video updates!

Helpful
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