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BMW of Ramsey - Service Center

Ramsey, NJ

4.8
2,134 Reviews
Call Service Center (844) 701-8922

2,134 Reviews of BMW of Ramsey - Service Center

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December 01, 2023

Issues brought in still exist and no loaner. Also need 15 words minimum to submit a review More

by AY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ben Abramov
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Dec 05, 2023 -

BMW of Ramsey responded

Hello. I'm sorry to hear that you are still experiencing issues. I would like to discuss this further with you to learn more about your experience and how I might help. Please reach out to me at the number below so that we might work towards a resolution. Thank you, Michael Tornatore - General Manager - 551-777-5700

December 01, 2023

Jason was great and both he and dealership provided outstanding customer service. They were helpful and proactive. More

by JBABPBMB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Sonion
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 04, 2023 -

BMW of Ramsey responded

Hello! We're delighted to know that Jason and our team at BMW of Ramsey were able to provide you with helpful and proactive service! Thank you for sharing your experience, we appreciate it. Come again soon!

December 01, 2023

Everyone at the dealer was very helpful, especially George Baptiste who coordinated all the endless paperwork that goes with the purchase of a leased car. Thanks George! More

by Edith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Baptiste, Kenny Casares
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Dec 04, 2023 -

BMW of Ramsey responded

Edith, it's great to know that George and our team at BMW of Ramsey could assist with the paperwork for your lease purchase. Thanks for sharing your experience and we hope to see you again!

December 01, 2023

a wonderful experience at bmw Ramsey. All the staff was genuine and knowledgeable. My salesman Eric was a pleasure to work with, he made the process easy and enjoyable. More

by EDWARDA213
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Octavio Escada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Cuello
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Dec 04, 2023 -

BMW of Ramsey responded

Hello Edward! We're delighted to know you had a wonderful experience with us at BMW of Ramsey! It's great that Eric and our team could make your car buying process easy and enjoyable. Thanks for the positive feedback and we hope to see you again soon!

December 01, 2023

The service was fabulous. They helped me find a few things on the loaner car and were Completely helpful with everything I asked. More

by Dr. Shemsi Prinzivalli
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Marsiglio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ben Abramov
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Dec 04, 2023 -

BMW of Ramsey responded

Hi Dr. Shemsi! We're glad to know you had a fabulous service experience at BMW of Ramsey. We always aim to be as helpful as possible! Thanks for your review and we hope to see you again!

December 01, 2023

BMW of Ramsey went above and beyond my expectations. Mike and Gregg were a pleasure to deal with on not one, but two vehicles. Highly recommended! More

by Alpine White Family
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Tornatore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gregg Weinglass
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Dec 04, 2023 -

BMW of Ramsey responded

Hello! We're delighted to know that Mike and Gregg exceeded your expectations at BMW of Ramsey! Your recommendation means a lot to us. Enjoy those two new vehicles and come again soon!

December 01, 2023

Great service and caring people. Jim Crowe really cares about his customers. Would recommend to everyone. More

by CROTH1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Crowe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kenny Casares
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Dec 04, 2023 -

BMW of Ramsey responded

Hello! We're so glad to know you had a great experience with Jim Crowe and our caring team at BMW of Ramsey. Your recommendation means the world to us and we hope to see you again soon!

December 01, 2023

Excellent service that was way above what I expected. They really helped me out. Thanks! More

by JMANGIN2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anna Marie Piserchia
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 04, 2023 -

BMW of Ramsey responded

Hello! Thanks for taking the time to let us know that you received excellent service that went above and beyond your expectations! We hope to see you again at BMW of Ramsey!

December 01, 2023

Got my car back in one day! Great service in a timely manner by well knowledgeable professionals. More

by PCOSTA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sally Amato
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rosiris Cordero
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Crowe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Candela
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Juan Ferreiras, Kenny Casares, Ben Abramov, Ted Contoleon
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Dec 04, 2023 -

BMW of Ramsey responded

Hello! Thanks for letting us know that you received great and efficient service from our knowledgeable and professional team at BMW of Ramsey! We hope to see you again soon!

December 01, 2023

It was easy to setup an appointment. They were able to complete the work while I waited. The work was performed to my satisfaction. More

by jpont55
Recommend Dealer
Yes
Employees Worked With
Jason Sonion
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Sonion
Report | Print
Dec 04, 2023 -

BMW of Ramsey responded

hello! We're glad to know that you found the appointment setup easy and are satisfied with our work at BMW of Ramsey. We appreciate your feedback, thank you! Come again soon!

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