2,134 Reviews of BMW of Ramsey - Service Center
Kenny, my service advisor went out of his way to get my car in right away and find me a loaner. He was very attentive to my problem and reassured me that they would look into it. The dealership and the p car in right away and find me a loaner. He was very attentive to my problem and reassured me that they would look into it. The dealership and the people give you a comfortable feeling that you car is in good hands. More
Thanking BMW Ramsey's team for providing great service. Ben Abramov, the service advisor, was very attentive and customer focused. Sent proactive communications and explained all the latest details about s Ben Abramov, the service advisor, was very attentive and customer focused. Sent proactive communications and explained all the latest details about service been done. I am happy with overall process - simple, firm and on time. More
Everyone was courteous and professional, however, my car was there for 1.5 weeks and a couple days before it was even looked at. My service representative was out sick I guess and I had to repeatedly call u was there for 1.5 weeks and a couple days before it was even looked at. My service representative was out sick I guess and I had to repeatedly call until someone finally helped to find out the status of my car part that supposedly took over a week to come in. I had to get a second loaner because the first one smelled of cigarettes and I couldn’t drive it with my children in the car. I would have done that sooner had I’d been told the part could take several days instead of being told “it will be here tomorrow”. More
Great service department. They had me in and out quickly. Car was returned washed. A+! They had me in and out quickly. Car was returned washed. A+! More
Customer focused from all perspectives: attention to details, advise on operations that might work for the customer in specific situations details, advise on operations that might work for the customer in specific situations More