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BMW of Ramsey - Service Center

Ramsey, NJ

4.8
2,134 Reviews
Call Service Center (844) 701-8922

2,134 Reviews of BMW of Ramsey - Service Center

Sort by
October 19, 2023

Service was excellent. Cost not so much. The very basic battery change cost me 500 More

by GREG.BERMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ted Contoleon
Report | Print
Oct 23, 2023 -

BMW of Ramsey responded

We appreciate your feedback, if you are willing we would like to know more about your experience. Jim Crowe - Service Manager - 551-777-5590

October 18, 2023

Kenny was a great help. Quick, efficient, helpful, and polite. The Uber car was unexpected More

by tomeastwick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenny Casares
Report | Print
Oct 19, 2023 -

BMW of Ramsey responded

We appreciate your review and feedback! Thank you for choosing BMW of Ramsey, we look forward to assisting you again.

October 18, 2023

Very professional and understanding of customer needs. And respectful of their customers time so not waiting around. More

by CRYSTAL31
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anna Marie Piserchia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kenny Casares
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Oct 19, 2023 -

BMW of Ramsey responded

We're glad to know you had a positive experience at BMW of Ramsey! We always aim to respect our customers' time and needs. Thanks for the review!

October 18, 2023

I consistently service both of my BMWs with Ramsey and the service is always professional, fast and easy. Great dealer in terms of both - sales and service. More

by antonm78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anna Marie Piserchia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Bautista
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 19, 2023 -

BMW of Ramsey responded

Anton, we're delighted to know you've had consistently great experiences with our sales and service teams at BMW of Ramsey. Thanks for your loyalty and this wonderful review!

October 17, 2023

Received great customer service. My experience was quick and efficient . I will recommend BMW of Ramsey More

by Crupiaf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Sonion
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 18, 2023 -

BMW of Ramsey responded

We're delighted to know you had a quick and efficient experience at BMW of Ramsey. Thanks for recommending us!

October 17, 2023

Jason was excellent. Took too long to retrieve car when I arrived. Otherwise I good experience. More

by Jgrizzetti
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Sonion
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 19, 2023 -

BMW of Ramsey responded

We apologize for the delay in retrieving your car but are glad you had a great experience other than that. If you need any further assistance our team is here for you! Jim Crowe - Service Manager - 551-777-5590

October 17, 2023

great spot very trust worthy and ben is a awesome service advisor on top of the game More

by DARDANVESELI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Abramov
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Oct 18, 2023 -

BMW of Ramsey responded

We appreciate your kind review and shouting out Ben. If you need anything else, our BMW of Ramsey team is here for you.

October 17, 2023

Excellent service quick turnaround time. Ben is the best service advisor hands down highly recommend . More

by JUAN07631
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Ferreiras, Ben Abramov, Ted Contoleon
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Oct 18, 2023 -

BMW of Ramsey responded

We're glad to know you had an excellent service experience with Ben at BMW of Ramsey! Your recommendation means a lot. Thanks for sharing your feedback and we look forward to serving you again in the future!

October 17, 2023

In Audi and Mercedes I would get car back washed and gas tank full. It didn’t happen at BMW. More

by OLESYA.SMITH
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenny Casares, Ted Contoleon
Report | Print
Oct 19, 2023 -

BMW of Ramsey responded

Hello, We are sorry to hear that your car wasn't washed. Our team hires an outside company to do this. However, we would like to know more about your experience if you have time so we can resolve this. Jim Crowe - Service Manager - 551-777-5590

October 17, 2023

My X5 tires were shot and Jason had me in and out with a new set at the last minute on a Friday. More

by juddpayne
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Sonion
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 18, 2023 -

BMW of Ramsey responded

We were more than happy to assist you with your tires! Our BMW of Ramsey team hopes to see you again.

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