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BMW of Ramsey - Service Center

Ramsey, NJ

4.8
2,134 Reviews

2,134 Reviews of BMW of Ramsey - Service Center

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October 24, 2023

Jason does an exemplary job as a client advisor in service department. He is focused on delivering excellent customer service. More

by MARIANNE.GATTINELLA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesus Vicioso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Octavio Escada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Sonion
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2023 -

BMW of Ramsey responded

Marianne, we're delighted to know that Jason provided you with excellent customer service at BMW of Ramsey. Thanks for your kind words!

October 24, 2023

Amazing and friendly service, I was kept in the loop the entire time, if I had any questions the tech was available to me during the service appointment. More

by LAURENTISCIA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Abramov
Oct 25, 2023 -

BMW of Ramsey responded

We're so glad to know you had a great experience with our team at BMW of Ramsey. Keeping open communication during service appointments is something we value, and it's fantastic that this was your experience too!

October 24, 2023

Anna Marie is the best service advisor period. She was helpful throughout the whole week, staying in touch and making sure I knew exactly what was happening with my car. More

by GBHASIN28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anna Marie Piserchia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rosiris Cordero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ted Contoleon
Oct 25, 2023 -

BMW of Ramsey responded

We're delighted to know that Anna Marie was able to provide you with the excellent service we strive for at BMW of Ramsey. Thank you for taking a moment to share your experience, and please don't hesitate if there's anything else we can assist with!

October 24, 2023

Responsive and professional. Kept us in the loop on the progress and explained everything to us. More

by KELLYMGEISLER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenny Casares
Oct 25, 2023 -

BMW of Ramsey responded

We were more than happy to keep you in the loop during your visit to BMW of Ramsey. Travel safe!

October 24, 2023

Kenny was very profesional and knew exactly what we needed. He put the customer first which is important as i own my own Buisness . More

by Pw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenny Casares
Oct 25, 2023 -

BMW of Ramsey responded

We're glad to know that Kenny provided you with a professional and customer-first experience at BMW of Ramsey. We appreciate your feedback, especially as a fellow business owner!

October 24, 2023

A very convenient location with good hours. Easy to communicated and set up appointments. They keep you updated. More

by dwinbohn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenny Casares
Oct 25, 2023 -

BMW of Ramsey responded

Dwinbohn, we're glad to know that you found our location convenient and communication easy at BMW of Ramsey. We appreciate your feedback!

October 24, 2023

Great service highly recommend will send my bmw car again Thank you Jim and my service reps More

by BEN88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Abramov
Oct 25, 2023 -

BMW of Ramsey responded

We are glad to hear that you had such a positive experience with our BMW of Ramsey service team. Travel safe!

October 24, 2023

Jason is very responsive and professional. He answered every question and got both my cars serviced quickly. Keep up the great work. More

by Pjk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Rosenblatt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Sonion
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2023 -

BMW of Ramsey responded

We're glad to know that Jason was able to assist you efficiently with your car services at BMW of Ramsey. Your positive feedback is much appreciated, and we'll make sure it reaches him!

October 24, 2023

Clean, responsive, communicative, honest, expensive, organized, friendly staff, good amenities in the waiting rooms, timely More

by kristine.chan24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Abramov
Oct 25, 2023 -

BMW of Ramsey responded

We're glad to know you had a positive experience at BMW of Ramsey! We strive for excellent service and it's great to see that reflected in your visit. Thank you for the feedback, we appreciate it!

October 24, 2023

Great service and quick follow up. Jason was super helpful and efficient. He made sure if they had the parts he could help right away/ More

by SANDYLIANG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Sonion
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2023 -

BMW of Ramsey responded

Sandy, we're glad to know Jason provided you with great service and was able to assist efficiently at BMW of Ramsey. We appreciate your positive feedback!

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