BMW of Ramsey - Service Center

Kenny is very respectful and cares a lot for the customers. Very Kind and calls and explained in detail all the things required in regards to the vehicle He is very good Great customer service o customers. Very Kind and calls and explained in detail all the things required in regards to the vehicle He is very good Great customer service over all More

BMW of Ramsey service department staff are very friendly and courteous to their customers. L and courteous to their customers. L More

Anna was very informative and helpful. Wait time was minimal. Always greets with me a smile :) Wait time was minimal. Always greets with me a smile :) More

The video sent was very helpful to see as well as the report Kenny gave. We had worked with Eric in hopes of purchasing a car there but unfortunately found one at another dealership. I would work with report Kenny gave. We had worked with Eric in hopes of purchasing a car there but unfortunately found one at another dealership. I would work with Eric again in a millisecond if looking to purchase a car at your dealership. He was extraordinary, personable, honest and forthcoming. More

Quick service. The video was amazing. Really explains the issues well. Tech was good at his job The video was amazing. Really explains the issues well. Tech was good at his job More

Awesome service rep was amazing, my 5th truck from this dealer, 6th wipl be in 5 konths dealer, 6th wipl be in 5 konths More

I drive in to the service area without an appoint having sn issue with my key. I surprised when the gentleman replaced the battery and said have a nice day. sn issue with my key. I surprised when the gentleman replaced the battery and said have a nice day. More

They usually do an excellent job servicing my auto needs and in a timely fashion and in a timely fashion More

The service was good. The service advisor was responsive and courteous. However, I feel that the labor charge was excessive for a battery change. The battery itself was $2 The service advisor was responsive and courteous. However, I feel that the labor charge was excessive for a battery change. The battery itself was $220 and I needed a turn signal lightbulb which is probably a few dollars. However I was charged over $500 for a job that probably took no more than an hour. This is why people avoid going back to the dealership for service. More

Clean facility, good customer service. It can get a little busy at times one staff with multiple clients. Overall good. It can get a little busy at times one staff with multiple clients. Overall good. More