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BMW of Ramsey - Service Center

Ramsey, NJ

4.8
2,134 Reviews
Call Service Center (844) 701-8922

2,134 Reviews of BMW of Ramsey - Service Center

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October 28, 2023

Fast and communicative for 3 year service. Car had gotten some minor tree drips on it which they quickly remedied even though it was the end of the day on a Friday. Ramsey isn’t perfect, but t More

by JAKENAGLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenny Casares
Report | Print
Oct 30, 2023 -

BMW of Ramsey responded

We appreciate your loyalty and support over the years! It's great to know our team at BMW of Ramsey was able to provide quick service for you, even on a busy Friday. We'll continue striving for perfection in all we do - here's to many more years together!

October 28, 2023

Easy car drop off, pleasant personality, good communication by service agent and timely service work on car More

by Henry V
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anna Marie Piserchia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 30, 2023 -

BMW of Ramsey responded

Henry, we're glad to know your experience at BMW of Ramsey was smooth and timely. Thanks for trusting us with your car service needs!

October 28, 2023

Everyone helpful, professional, courteous and very patient with me. A pleasure to go to this dealer. More

by BILLRUTH4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge Pinero, Ted Contoleon
Report | Print
Oct 30, 2023 -

BMW of Ramsey responded

Thank you for your kind review and for choosing BMW of Ramsey. If you need anything else, our team is here for you.

October 28, 2023

Terrific service experience! Kenny went above and beyond. Would not hesitate to recommend or revisit. More

by J.LMBRD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Crowe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kenny Casares
Report | Print
Oct 30, 2023 -

BMW of Ramsey responded

We're glad to know you had a terrific service experience with Kenny at BMW of Ramsey! Your recommendation means the world to us. We look forward to seeing you again in the future!

October 28, 2023

They care about customer service. They work with me whenever they can to help me out. More

by davecali8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anna Marie Piserchia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrea Vanmansart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Sonion
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 30, 2023 -

BMW of Ramsey responded

Our BMW of Ramsey team was more than happy to help you out! Travel safe.

October 27, 2023

Friendly staff. Service department is amazing. Always well treated and taken care of by Mr Crowe. More

by Flo Rexha
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Crowe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ben Abramov
Report | Print
Oct 27, 2023 -

BMW of Ramsey responded

Thank you for leaving us a review and for choosing BMW of Ramsey. Travel safe!

October 27, 2023

Service was outstanding, as expected for Prestige. Ben took the time to explain everything clearly to me and arranged transportation back and forth. My car was done in the time frame given and returne More

by wupwith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Abramov
Report | Print
Oct 30, 2023 -

BMW of Ramsey responded

We're glad to know that you had an outstanding service experience with us at BMW of Ramsey. It's great to see Ben was able to assist and make everything clear for you! We look forward to serving your automotive needs in the future.

October 27, 2023

I went in for regular service. Process was quick and easy. The multi-point inspection (including video) was very helpful. More

by JAEHONEY87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Abramov
Report | Print
Oct 30, 2023 -

BMW of Ramsey responded

We're glad to know your service visit at BMW of Ramsey was quick and easy. We aim for efficient yet thorough work, so it's great that you found the multi-point inspection helpful!

Oct 30, 2023 -

BMW of Ramsey responded

We're glad to know your service visit at BMW of Ramsey was quick and easy. We aim for efficient yet thorough work, so it's great that you found the multi-point inspection helpful!

October 27, 2023

Did a great job, very thorough and Ben was excellent! Very good experience when I had a bad one with another dealer. More

by JOHN@TRCHLA.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Abramov
Report | Print
Oct 30, 2023 -

BMW of Ramsey responded

We're glad to know that Ben and our team at BMW of Ramsey provided you with an excellent experience, especially after a less than ideal one elsewhere. We appreciate your feedback!

October 27, 2023

Satisfactory service was recieved and detailed vehicle report was promptly sent to me. Would recommend. More

by danyell179
Recommend Dealer
Yes
Employees Worked With
Kenny Casares
Report | Print
Oct 30, 2023 -

BMW of Ramsey responded

Danyell, we're glad to know you had a satisfactory experience at BMW of Ramsey and found our vehicle report helpful. Thanks for recommending us!

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