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BMW of Ramsey - Service Center

Ramsey, NJ

4.8
2,134 Reviews
Call Service Center (844) 701-8922

2,134 Reviews of BMW of Ramsey - Service Center

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November 11, 2023

Faster and more convenient than this survey Fast, professional, less intrusive than this survey that has already taken too much of my time and effort More

by NEALAUSTRIA
Recommend Dealer
Yes
Employees Worked With
Ted
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Nov 13, 2023 -

BMW of Ramsey responded

We appreciate your feedback and are glad to know that you found our service at BMW of Ramsey fast and professional. We'll take note of your comments about the survey as we continually strive for improvement. Thanks again and our team looks forward to assisting you again in the future.

November 11, 2023

Ted was very professional and friendly. Great service center. Very good service. Easy to make an appointment and get a loaner More

by nmancison
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ted Contoleon
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Nov 13, 2023 -

BMW of Ramsey responded

Thank you for the positive feedback! We're glad to know that Ted and our service center at BMW of Ramsey met your expectations. Looking forward to seeing you again soon!

November 10, 2023

got me in and out for an oil change , staff is helpful and. friendly , thanks More

by MARC39
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anna Marie Piserchia
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 11, 2023 -

BMW of Ramsey responded

Hi Marc! Thanks for leaving us a review. We are so happy that you were able to get in and out for an oil change, and our team at BMW of Ramsey was friendly and helpful. We hope to see you again soon!

November 10, 2023

Andrew is the best! Car is wonderful. Looks beautiful and drives great. This is my second x1 More

by NANCYDLUKS
Recommend Dealer
Yes
Employees Worked With
Andrew
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Nov 11, 2023 -

BMW of Ramsey responded

Hi Nancy! Thank you for taking the time to leave a review. We are so happy that you had a great experience with Andrew at BMW of Ramsey. Enjoy the new car, and we hope to see you again soon!

November 10, 2023

My service advisor Ben assisted me right away with my final service for My BMW. Professionalism across-the-board for him and his team. If you don’t have a service advisor already, definitely go to Ben an More

by Deniz Maden
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Araque
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ben Abramov
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Nov 11, 2023 -

BMW of Ramsey responded

Hi Deniz! It's great to know that Ben and his team at BMW of Ramsey provided you with top-notch service. We appreciate your recommendation! Enjoy driving your serviced BMW. We hope to see you again soon!

November 10, 2023

Great job. Easy drop off and pick up. Efficient. Thank you. I liked the video of Inspe tion More

by jgemma
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Sonion
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 11, 2023 -

BMW of Ramsey responded

Hi! Thanks for leaving a review. We are so happy to hear that you found our process at BMW of Ramsey to be efficient and easy! We hope to see you again soon for more informative visits!

November 10, 2023

The dealership people are always polite and answer all issues that need to be serviced. Great dealership to do business with. More

by SALPELLEGRINO
Recommend Dealer
Yes
Employees Worked With
Anna Marie Piserchia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sally Amato
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rosiris Cordero
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Crowe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Candela
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jorge Pinero, Juan Ferreiras, Kenny Casares, Ben Abramov, Ted Contoleon
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Nov 11, 2023 -

BMW of Ramsey responded

Hello Sal! We appreciate your kind words about our team at BMW of Ramsey! We're always here to help with any service needs you may have. Thanks for choosing us as your dealership! We hope to see you again for any future vehicle needs!

November 10, 2023

Everyone is very attentive and service oriented. Each person I was in contact with wanted to make sure everything I needed was addressed. 5 star rating for customer service More

by JULIEZIBAS
Recommend Dealer
Yes
Employees Worked With
Jason Sonion
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Sonion
Report | Print
Nov 11, 2023 -

BMW of Ramsey responded

Hi Julie! We're delighted to know that our team at BMW of Ramsey was attentive and able to meet your needs. Thanks for the 5-star review! We hope to see you again for more great experiences!

November 10, 2023

Good work. Always on time. Nice people. Good service department. Free coffee. Very helpful. Clean place. More

by rsteinwolf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anna Marie Piserchia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 11, 2023 -

BMW of Ramsey responded

Hi! We're glad to know you had a positive experience at BMW of Ramsey! It's great that our team was able to provide timely service and make your visit enjoyable. Thanks for the review, we appreciate it! We hope to see you again soon!

November 10, 2023

Thanks great and efficient service. Expensive but it’s a BMW. Keep up good work More

by GIL.OZIR
Recommend Dealer
Yes
Employees Worked With
Jason Sonion
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 11, 2023 -

BMW of Ramsey responded

Hello! Thanks for leaving us a review. We are so happy that you found our service to be great and efficient. Thank you for your feedback regarding our pricing, we are always looking for ways to improve our services to our customers. We hope to see you again soon!

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