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BMW of Ramsey - Service Center

Ramsey, NJ

4.8
2,134 Reviews

2,134 Reviews of BMW of Ramsey - Service Center

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November 13, 2023

The service rendered was Efficient and timely service. Great work. Fantastic customer service, Kenny was great. More

by ARINZEILONZO
Recommend Dealer
Yes
Employees Worked With
Kenny Casares, Kenny Casares
Nov 13, 2023 -

BMW of Ramsey responded

We're glad to know you had a great experience with Kenny at BMW of Ramsey. Thank you for sharing your feedback about our efficient and timely service! If you need anything else, our team is here for you and would enjoy assisting you again. Until then, travel safely!

November 13, 2023

Awesome service I am Very pleased with ramsey BMW I highly recommend this dearlership to everyone More

by ltalba123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Abramov, Ted Contoleon
Nov 14, 2023 -

BMW of Ramsey responded

We are glad to hear that you had an awesome service at BMW of Ramsey and appreciate your recommendation. Our team hopes to see you again the next time you need help with your car. Travel safe!

November 13, 2023

I was very pleased with the work done: professional and in a timely manner. Thank you. More

by SILVIA874
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anna Marie Piserchia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ted Contoleon
Nov 14, 2023 -

BMW of Ramsey responded

We appreciate your feedback and review! Thank you for choosing BMW of Ramsey, our team hopes to assist you again later down the road.

November 13, 2023

I had scheduled oil change. Park Ave (NJ) dealership suggested either to wait for car for at least 4 hours, or in order to get loaner, bring whole bunch of papers including insu More

by p547dv
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenny Casares
Nov 14, 2023 -

BMW of Ramsey responded

We're glad to know that our team at BMW of Ramsey, especially Kenny, was able to provide you with an efficient and satisfying service experience. We appreciate your feedback and look forward to assisting you again in the future!

November 13, 2023

Very good experience and they offered the Uber car when I pick up the car. More

by SHAWNYANG2007
Recommend Dealer
Yes
Employees Worked With
Anna Marie Piserchia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 14, 2023 -

BMW of Ramsey responded

Our team always strives to provide a great experience for our customers and we are glad to hear that is what you received! If you need anything else, our BMW of Ramsey team is here for you!

November 12, 2023

Fast and great service. Kenny was the ultimate gentleman, knowledgeable and friendly. Hand washed my almost 3 year old BMW making it look like it just came off the showroom More

by LOCOZUNO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Sonion
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jorge Pinero, Kenny Casares
Nov 13, 2023 -

BMW of Ramsey responded

We're delighted to know that you had a great experience with Kenny at BMW of Ramsey! It's fantastic to see your 3-year-old BMW looking as good as new. Thank you for the review and we hope to serve you again in the future!

November 12, 2023

Ordered the Alpina XB7 through Marquis Auto. Only dealt with Pedro and Rene. Both gentlemen were a pleasure to work with me. More

by JSBLUEDIAMOND
Recommend Dealer
Yes
Employees Worked With
Pedro Andrade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 13, 2023 -

BMW of Ramsey responded

We're glad to know that Pedro and Rene made your experience with us at BMW of Ramsey a positive one. Our team hopes to see you again later down the road and we hope you enjoy the Alpina XB7!

November 12, 2023

Jason is always receptive to my needs. He is thorough in his explanations and looks to deliver value in BMW service and repairs. He has often worked with me with concerns on cost and what More

by DRJATLAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anna Marie Piserchia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Sonion
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 13, 2023 -

BMW of Ramsey responded

We're glad to know that Jason has been able to assist you effectively with your BMW service and repairs at our Ramsey location. We always aim for thoroughness and value in what we do, so it's great to hear this feedback. Our team looks forward to your next visit, until then travel safe!

November 11, 2023

My car was taken quickly, paperwork done and I rested in the customer area. Kenny came to me and informed me what was wrong. Paperwork was done and I left. More

by SKIMAW51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenny Casares
Nov 13, 2023 -

BMW of Ramsey responded

We're glad to know that your visit to BMW of Ramsey was efficient and smooth. Thank you for highlighting Kenny's great service! We look forward to assisting you again in the future.

November 11, 2023

Great customer service experience. great, efficient and trust worthy work. Kenny was fantastic as well. More

by ARINZEILONZO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenny Casares
Nov 13, 2023 -

BMW of Ramsey responded

it's great to know you had a positive experience with Kenny and our team at BMW of Ramsey. We appreciate your trust in us and hope to see you again later down the road!

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