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BMW of Ramsey - Service Center

Ramsey, NJ

4.8
2,134 Reviews
Call Service Center (844) 701-8922

2,134 Reviews of BMW of Ramsey - Service Center

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November 15, 2023

Service center in very knowledgeable. Sometimes the technicians forget to reset the service counters, but all in all very pleased More

by BOB@MIDHUDSONCONTRACTING.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anna Marie Piserchia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Octavio Escada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Sonion
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Veronica Chicas, Kenny Casares, Ben Abramov, Ted Contoleon
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Nov 17, 2023 -

BMW of Ramsey responded

We appreciate your feedback and are glad to know you're generally pleased with our service center. We apologize for any oversight regarding the resetting of service counters - we'll certainly address this matter with our team. If there's anything else you'd like to discuss, please feel free to reach out directly. Thank you, Jim Crowe - Service Manager - 551-777-5590

November 15, 2023

Dwayne is every responsible, helpful and on top of everything. We had great shopping experience with him. More

by XIANGYU.ZHU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dwayne Wong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marcelo Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 15, 2023 -

BMW of Ramsey responded

We're so glad to know that Dwayne was able to provide you with a great shopping experience at BMW of Ramsey. We appreciate your feedback and look forward to serving you again in the future!

November 15, 2023

Detailed. Friendly. Confederate. Considerate, giving concrete direction. I will go back to her in due time. More

by LYNALIM2
Recommend Dealer
Yes
Employees Worked With
Anna
Report | Print
Nov 15, 2023 -

BMW of Ramsey responded

We're delighted to know that you had a positive experience at BMW of Ramsey and appreciated our team's friendly, detailed service. We look forward to welcoming you back when the time comes!

November 15, 2023

Jason was extremely professional and was very attentive to our needs. From 1-10 a definite 10! More

by ROBINEISELE6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Sonion
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 15, 2023 -

BMW of Ramsey responded

We are glad to hear that Jason was helpful during your visit to BMW of Ramsey. Thank you for giving us a 10 rating! Our team hopes to assist you again later down the road.

Nov 16, 2023 -

ROBINEISELE6 responded

You will definitely see us again! We are true BMW fans!

Nov 16, 2023 -

BMW of Ramsey responded

We are so glad to hear that you are BMW of Ramsey fans. Our team looks forward to seeing you again!

November 15, 2023

I appreciate the quick care and attention my 2023 BMW M4 received over at Ramsey BMW. I would highly recommend visiting them for all of your servicing needs. And shoutout to my service advisor ted and my me More

by JOSEJAQUEZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ted Contoleon
Report | Print
Nov 15, 2023 -

BMW of Ramsey responded

Jose, it's great to know that you had a positive experience with Ted and Joseph at BMW of Ramsey. We appreciate your recommendation! If you need anything else, our team is here for you. Safe driving in your 2023 M4!

November 15, 2023

Kenny was very helpful and explained the process well during my visit. Good to have such knowledgeable people on. More

by hamidesa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenny Casares
Report | Print
Nov 16, 2023 -

BMW of Ramsey responded

We're glad to know that you found our team member, Kenny, helpful during your visit at BMW of Ramsey. We pride ourselves on having knowledgeable staff and we appreciate the positive feedback! If you need anything else, our team is here for you.

November 15, 2023

Very helpful and saved me money making sure the warranty was honored, also got it done quickly More

by Msaboo23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Abramov
Report | Print
Nov 15, 2023 -

BMW of Ramsey responded

We are glad to hear that your experience saved you money and that it was overall great! Thank you for choosing BMW of Ramsey. If you need anything else our team is here for you!

November 15, 2023

Ted was helpful with getting the work that I needed done to my vehicle quickly. More

by AMORGENSTERN91
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ted Contoleon
Report | Print
Nov 15, 2023 -

BMW of Ramsey responded

We are glad to hear that Ted was helpful with the work you needed to get done. Our BMW of Ramsey team is glad that you chose us and hope to assist you again later down the road!

November 14, 2023

Always excellent service and excellent staff. Professionalism is unmatched! I never have an issue getting service done quickly and seamlessly. More

by MIKELIRMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Crowe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Juan Ferreiras, Ben Abramov
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Nov 15, 2023 -

BMW of Ramsey responded

We're so glad to know you've consistently had excellent experiences with our service team at BMW of Ramsey. We strive for professionalism and efficiency in all that we do! Thank you for your support and we hope to see you again later down the road.

November 14, 2023

Great Sevice the people really help and all stuff very nice I will coming nack More

by Nancy
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcelo Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wong
Report | Print
Nov 15, 2023 -

BMW of Ramsey responded

Hi Nancy, We are glad to hear that you had a great service experience during your visit to BMW of Ramsey. Our team will be here to assist you when you do come back!

Nov 15, 2023 -

BMW of Ramsey responded

Hi Nancy, We are glad to hear that you had a great service experience during your visit to BMW of Ramsey. Our team will be here to assist you when you do come back!

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