BMW of Ramsey - Service Center

Very good. Your service dept offers a quality service. I only feel the initial entering and acknowledgment of the customer upon arrival can be much better. Worke Your service dept offers a quality service. I only feel the initial entering and acknowledgment of the customer upon arrival can be much better. Worked with Morgan in sales. Very kind. More

Excellent service as usual Service department is the best. From the person who greets you until you are driving out the door, every one is friendly, polite and doing everything Service department is the best. From the person who greets you until you are driving out the door, every one is friendly, polite and doing everything they can to help you. Anna is fantastic. She always knows just what is needed, she always makes scheduling an appointment a breeze and completely explains everything. She is a pleasure to work with!! More

Personalized Service Whenever I bring my car for service to Prestige BMW it is always a pleasant experience. They honor the time scheduled to bring car in. If I have req Whenever I bring my car for service to Prestige BMW it is always a pleasant experience. They honor the time scheduled to bring car in. If I have requested a loaner, it is waiting. Mechanics are excellent. Anna, Service Advisor, is patient and knowledgeable. More

Paid for service - received car with broken parts Paid for oil service & received vehicle with intake tube broken in 2 parts. I was not notified of the damaged done by the mechanic & had to return to Paid for oil service & received vehicle with intake tube broken in 2 parts. I was not notified of the damaged done by the mechanic & had to return to the dealer as the noise was terrible. Will not recommend for you to use their service as I paid for service and vehicle was returned with damaged parts. No explanation provided. Poor customer service. Please check your car when service is complete. More

Work not done I had reported on the problem with the rare tire from the first month of acquiring the car. I’ve been told that the cold weather was an issue for chan I had reported on the problem with the rare tire from the first month of acquiring the car. I’ve been told that the cold weather was an issue for changing tire pressure. When it happened the third time I made an appointment with the dealership to check it up. The tire was not fixed because I didn’t have tire protection insurance and nobody could get a hold on a sales rep to authorize the repair for the pre-sale defect. In addition, when I picked up the car in few days the problematic tire was pumped above required level 120%. There was a storm blizzard that day, and I had to drive that car with unbalances tires home for 15 miles, which was pretty dangerous considering road conditions that day. More

tires replacement I have been a customer of this dealership for more than 15 years and leased six cars from them. I generally like their service center and in almost I have been a customer of this dealership for more than 15 years and leased six cars from them. I generally like their service center and in almost all instances I was 100% satisfied of the way they are doing things around there. This visit took somewhat longer than I have anticipated though: almost 4 hours to replace 4 tires. In the past, similar work lasted around 2 hours IIRC More

Piserchia Anna Marie was awesome! I would just like to take a few moments to laud the exceptional service I have received over the last few weeks by Anna Marie. Anna Marie was awesome! I would just like to take a few moments to laud the exceptional service I have received over the last few weeks by Anna Marie. She is absolutely wonderful! I have been dealing with a recurring windshield wiper issue and the moment I contact Anna Marie, she takes gets me in to take care of it. She is knowledgeable, personable, and always makes the extra effort. I couldn’t be more pleased with the service I received from BMW and Anna in particular. More

Great service experience in Prestige BMW I have a great experience in Prestige for the maintance of my 2015 bmw 328. Anna is very patient and helpful. The loaner car is very good, too. Clean I have a great experience in Prestige for the maintance of my 2015 bmw 328. Anna is very patient and helpful. The loaner car is very good, too. Clean and fully equipped. More

car required service appointment made, loaner was ready, job was done and communication no problem. what more can one ask for.. Service coordinator does a great job in all appointment made, loaner was ready, job was done and communication no problem. what more can one ask for.. Service coordinator does a great job in all areas More

Regular Service Always a pleasure to visit for Service or any other maintenance issue. They provide very professional and courteous service. Their Staff is very hel Always a pleasure to visit for Service or any other maintenance issue. They provide very professional and courteous service. Their Staff is very helpful and pleasant. More