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BMW of Ramsey - Service Center

Ramsey, NJ

4.8
2,134 Reviews

2,134 Reviews of BMW of Ramsey - Service Center

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April 10, 2018

Service Diana is always help full in directing to right direction and very good. The best place to be for service. Thanks to Diana for having as an advisor. More

by SAHNIUSA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diana Martinez
Apr 10, 2018 -

BMW of Ramsey responded

Thanks for the review, we're glad Diana was able to make your experience pleasant.

April 09, 2018

Change l/f tire Excellent quality service beginning with Cameron. He was patient, nice and knowledgeable about tires and our car in general. The service was fast and More

by CID3124
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arthur Dytrych, Cameron Cocherl
Apr 10, 2018 -

BMW of Ramsey responded

Thank you for the review, we appreciate the feedback and we're glad your visit went smoothly.

April 09, 2018

Tire change came in on a Saturday without an appointment. I wanted the tires checked and ended up getting one changed and all wheels balanced and aligned. I was g More

by BRUCE.BATTEL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cameron Cocherl
Apr 10, 2018 -

BMW of Ramsey responded

Thanks for the review, Bruce! We're glad Cameron was able to make your visit pleasant!

April 09, 2018

Service Diana greated me. Service was done on my BMW 535i all good and covered by warranty timely feedback. Nice area to work while you wait. Thanks for your More

by igf1r
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Max Carela, Diana Martinez, James Porrazzo
Apr 10, 2018 -

BMW of Ramsey responded

Thank you for the review, we appreciate the feedback! We're glad Diana was able to help!

April 09, 2018

Excellent Morgan was great. Very courteous. Morgan knew her stuff brought to my attention I needed two new front tires and an alignment. When car was completed More

by ATPARISI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Morgan
Apr 10, 2018 -

BMW of Ramsey responded

Thanks for the review, we're glad Morgan was able to make your experience enjoyable!

April 09, 2018

All services requests not performed I dropped my car off for the break pads to be replaced and requested the carpets to be cleaned. I pay extra every month to have this service and I hav More

by LTROIANORN
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
John Brugaletta
Apr 10, 2018 -

BMW of Ramsey responded

Thank you for the feedback, and we are extremely sorry for any inconveniences you encountered. We understand that you have spoken to our service manager Clayton Viene about this, and he let you know that the next time you need service we will detail your vehicle for you. Again, we apologize, and we look forward to seeing you the next time you need service.

April 09, 2018

Very professional First oil change ws very quick . Staff was very friendly and organized professional . The cafe upstairs make the time flly by. I would highly recommen More

by greglanga
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Morgan in service was excellent , Gregory Scott
Apr 10, 2018 -

BMW of Ramsey responded

Thank you for the review, we really appreciate the feedback!

April 07, 2018

Cara Deluca Cara consistantly goes to extraordinary lengths to ensure customer satisfaction. Her "whatever it takes to make you happy that you chose Presitge for More

by kschaefer2
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Cara Deluca
Apr 10, 2018 -

BMW of Ramsey responded

Thanks for the review, we appreciate the feedback!

April 06, 2018

Very good. Your service dept offers a quality service. I only feel the initial entering and acknowledgment of the customer upon arrival can be much better. Worke More

by jim.lopolito
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Morgan
Apr 10, 2018 -

BMW of Ramsey responded

Thank you for taking the time to leave a review, Jim. We appreciate the feedback!

April 06, 2018

Excellent service as usual Service department is the best. From the person who greets you until you are driving out the door, every one is friendly, polite and doing everything More

by FRODO4EVER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anna Marie Piserchia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 10, 2018 -

BMW of Ramsey responded

We're very happy to hear that your experience was pleasant. Thank you for the review!

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