BMW of Ramsey - Service Center

Issue resolved They took time to understand the issue and did not return the car until it was resolved and provided a loaner vehicle for as long as it took. They took time to understand the issue and did not return the car until it was resolved and provided a loaner vehicle for as long as it took. More

Great Customer Service Customer Service is a must, dealership had all the bases covered. From the moment you first arrive the meet and greet, explanation of service and text Customer Service is a must, dealership had all the bases covered. From the moment you first arrive the meet and greet, explanation of service and text messaging on all aspects of the service while I had coffee. My issue was the replacement of center vents, minor and still handled professionally. Very Happy... More

Excellant experience I went to Prestige BMW for service after purchasing a CPO car. They repaired all issues for no charge. They stand by their product and i am glad tha I went to Prestige BMW for service after purchasing a CPO car. They repaired all issues for no charge. They stand by their product and i am glad that I purchased the car there. More

Tire change. Dealing with Anna is always a pleasure. She makes the service experience hassle free. I trust the dealership to treat my 2001 M roadster as if it is Dealing with Anna is always a pleasure. She makes the service experience hassle free. I trust the dealership to treat my 2001 M roadster as if it is theirs. More

My advisor Anna was fabulous !! My customer experience was fantastic. Everything was handled professionally. When I came in half an hour late the service manager was eager to get me My customer experience was fantastic. Everything was handled professionally. When I came in half an hour late the service manager was eager to get me right in. They offered additional service and wheel alignment that was Finished The same day and with a discount. More

Detail and Service Anna and the service team were outstanding. Thank you all for a great job! I will certainly be back for service and future sales. All the best. Anna and the service team were outstanding. Thank you all for a great job! I will certainly be back for service and future sales. All the best. More

Fabulous staff and great service Nothing but good stuff to say about the quality of work done and responsiveness of the service staff. Diana is awesome and their foreman Chris is supe Nothing but good stuff to say about the quality of work done and responsiveness of the service staff. Diana is awesome and their foreman Chris is super detail oriented and willing to test drive with you better investigate any issue. More

much better than previous visits fastert and more couteous very fast service upon entrance to shop, much better than before... a lot of confusion at pick up however, was given wrong receipt, and consequently w very fast service upon entrance to shop, much better than before... a lot of confusion at pick up however, was given wrong receipt, and consequently wrong car was brought up. getting overall better than previous visits... Loaner was available on time and my car when picked up was very clean. More

Repair side mirror Ramsey BMW was extremely professional with the handling and repair of the melting passenger side mirror. The repair only took one day after the part Ramsey BMW was extremely professional with the handling and repair of the melting passenger side mirror. The repair only took one day after the part had arrived. More