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2,134 Reviews of BMW of Ramsey - Service Center
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May 16, 2018
Awesome Fast, clear proactive service by Anna-Marie. Short notice of issues but loaner was provided and repairs were addressed immediately. I appreciate a Fast, clear proactive service by Anna-Marie. Short notice of issues but loaner was provided and repairs were addressed immediately. I appreciate all the diligence the service team puts into maintaining the car in the best possible manner. More
by LARRY1125
Verified CustomerEmployees Worked With
May 15, 2018
Service call Very professional interactions, clean facility, communicated very well throughout the entire process. Purchasing the vehicle was easy and professiona Very professional interactions, clean facility, communicated very well throughout the entire process. Purchasing the vehicle was easy and professional. I would recommend this facility and service to all friends and family More
by rdemilia
Employees Worked With
Other Employees :
Clay Vieni, John Desantis, John Brugaletta, Tessa Caropolo
May 15, 2018
best service Great Service provided. Amazing communication, giving updates every day about your repair status and going an extra mile to help the customer, I would Great Service provided. Amazing communication, giving updates every day about your repair status and going an extra mile to help the customer, I would definitely recommend this center to others. More
by ININJADIAZ
Employees Worked With
Morgan, Jorge Velarde
May 14, 2018
5 star service One of the main reasons anyone should buy or lease a bmw is to get the service that comes with it. I have had many cars, but never have I had a better One of the main reasons anyone should buy or lease a bmw is to get the service that comes with it. I have had many cars, but never have I had a better experience all around than I have with BMW. More
by KPSP9190
May 14, 2018
Excellant service and product know. The service communication was wonderful and expertly handled. Anna Marie was great at detailing the needs for service, the time estimate and her mann The service communication was wonderful and expertly handled. Anna Marie was great at detailing the needs for service, the time estimate and her manner is very trustworthy and welcoming. Larry Francis More
by LARRY70
Employees Worked With
May 14, 2018
Awesome Service at Ramsey BMW Always efficient, pleasant and professional experience. I called for an appointmentand needed to re-schedule the time and Service Department was very Always efficient, pleasant and professional experience. I called for an appointmentand needed to re-schedule the time and Service Department was very accommodating. I can always rely on my timing and service at Ramsey BMW. More
by LILLIEKAE
Employees Worked With
Clay Vieni, John Desantis, John Brugaletta
May 14, 2018
Service The service communication was wonderful and expertly handled by Diana., I can always rely on her. As always, a pleasant experience,Diana is always gre The service communication was wonderful and expertly handled by Diana., I can always rely on her. As always, a pleasant experience,Diana is always great More
by INKY2020
Employees Worked With
Diana Martinez
May 10, 2018
unprofesional sevice advisor unprofesional and errogant. Doesnt know the product is not technicaly educated to do the job. Has no respect for customer needs and time. Did not un unprofesional and errogant. Doesnt know the product is not technicaly educated to do the job. Has no respect for customer needs and time. Did not understand my request for diagnostic documantation due to lack of understanding of technical aspect of the job. The shuttle arrangement was very poor. I had to wait for an hour and half to get a ride More
by 128i
Employees Worked With
Diana Martinez
May 10, 2018
Scammers- illegal charges Hit and miss staff with increasingly long wait times and worse attitudes every time I visit. They damaged my vehicle and charged me for repairs. They Hit and miss staff with increasingly long wait times and worse attitudes every time I visit. They damaged my vehicle and charged me for repairs. They also charged me $750 for a not-at-fault accident i was in, resulting in damage to their loaner car. Their car was fully covered by 3 different insurance policies including their own, and they came up with a baseless $750 misc fee which was practically ransom on my car because they wouldn't let me leave without paying. I got an attorney involved and they refunded my money. Know your rights, and also avoid these gougers when looking for car service More
by bmwcustomer
Employees Worked With
Cara Deluca
May 09, 2018
Quick and easy Everyone goes out of their way to make your experience exceptional. The process was quick and easy. Loaner car ready to go. Total drop off time maybe Everyone goes out of their way to make your experience exceptional. The process was quick and easy. Loaner car ready to go. Total drop off time maybe 10 minutes!! More
by ANNEMAGUIRE1
Employees Worked With
A man in a full suit going between the device drop off , inside the device office and cashier. Seemed to be managing all aspects and when I hesitated for a moment he came over to help, Diana Martinez
