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2,134 Reviews of BMW of Ramsey - Service Center
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May 22, 2018
Great Detailing My x5 looked brand new after a thorough detailing service. I purchased a touch up paint and without even asking they applied it to all the nicks duri My x5 looked brand new after a thorough detailing service. I purchased a touch up paint and without even asking they applied it to all the nicks during my visit, they also topped off all fluids,, that’s great service of anticiping the needs of the customer. More
by MARLYNE.B
Verified CustomerEmployees Worked With
Cara Deluca
May 22, 2018
Eficient Called at 9.15 am and got an appointment for 10.20 am , it takes me 45 minutes to get there so it was perfect. Have many dealers in my area and don’t Called at 9.15 am and got an appointment for 10.20 am , it takes me 45 minutes to get there so it was perfect. Have many dealers in my area and don’t like their service and that’s why I go so far away and it’s also where I bought the car. The service a diver was very pleasant as always. Definitely worth the 45 minutes trip. More
by MARIADOMAR
May 21, 2018
It was friendly. I like to bring my another car here too for service in future.however not able to book online a loaner was very disaponting. Will call next time to bo I like to bring my another car here too for service in future.however not able to book online a loaner was very disaponting. Will call next time to book service and loaner. Online booking for service schedule was feel like tric me even I booked the appointment a month back. So little disapointed. More
by RGARG.UPS
Employees Worked With
Brian
May 21, 2018
Very frustrated at how long it took It took 3 days for a routine service, and I went over 24 hours with zero updates. Then when I picked up my car all my presets were deflated, and my ph It took 3 days for a routine service, and I went over 24 hours with zero updates. Then when I picked up my car all my presets were deflated, and my phone was no longer linked More
by HARLEYJZ
Employees Worked With
Diana Martinez
May 18, 2018
always satisfied Anna is always there to help and is my "go to" person when I have a service issue or concern. As always, thank you Anna . Anna is always there to help and is my "go to" person when I have a service issue or concern. As always, thank you Anna . More
by DRF1218
May 18, 2018
Emergency Drive-In Service I absolutely love the service at BMW. They are quick, attentive and everyone I’ve worked with there are WONDERFUL. They always go over and above to I absolutely love the service at BMW. They are quick, attentive and everyone I’ve worked with there are WONDERFUL. They always go over and above to do whatever they can to accommodate. The work done is tremendous. I would never get another car but a BMW due to the service and quality of the car!! More
by FIZTRAINER
Employees Worked With
Other Employees :
Klaudia Fleming, Diana Martinez, Clay Vieni, John Desantis, Cara Deluca, Boony Guzman, John Brugaletta
May 17, 2018
Lack of Transparency for Servicing Set appointment one week in advance. Dropped car off. Car not even looked at for 3 days and dealer had no intention to look at over that time. Set appointment one week in advance. Dropped car off. Car not even looked at for 3 days and dealer had no intention to look at over that time. More
by KEN.CASTIGLIA
Employees Worked With
Cameron Cocherl, John Brugaletta
May 17, 2018
excellent It is always a pleasure to come in for service,Anna is extremely helpful and courteous,and the service is always done perfectly,I would definitely rec It is always a pleasure to come in for service,Anna is extremely helpful and courteous,and the service is always done perfectly,I would definitely recommend prestige BMW. More
by JOHNL327
Employees Worked With
May 16, 2018
Excellent Really really good & great . I should appreciate the way, they deal with me. Thanks Cara who was so cordial & well behaved all the time. Thanks again Really really good & great . I should appreciate the way, they deal with me. Thanks Cara who was so cordial & well behaved all the time. Thanks again More
by fisfis90
Employees Worked With
Cara Deluca
May 16, 2018
Detailing I got my car detailed because there was a good offer on price. They did a good job. they gave me a loaner which I thought was generous. I got my car detailed because there was a good offer on price. They did a good job. they gave me a loaner which I thought was generous. More
by Reluctant reviewer
Employees Worked With
Cara Deluca
