Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

BMW of Ramsey - Service Center

Ramsey, NJ

4.8
2,134 Reviews
Call Service Center (844) 701-8922

2,134 Reviews of BMW of Ramsey - Service Center

Sort by
November 17, 2023

I dropped in without an appointment and Kenny did a great job fixing the problem. More

by SARAIA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenny Casares
Report | Print
Nov 20, 2023 -

BMW of Ramsey responded

Hi Saraia! Thanks for leaving a review. We are so happy to hear that Kenny was able to help you out during your visit at BMW of Ramsey. We hope to see you again!

November 16, 2023

Great Service. Kenny was fabulous and helpful. I will continue to service my cars at this location. More

by blkgumba
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenny Casares
Report | Print
Nov 16, 2023 -

BMW of Ramsey responded

We're glad to know you had a great experience with Kenny at BMW of Ramsey! Your continued support means the world to us. Safe travels until we see you next time for service!

November 16, 2023

I was really really impressed with the way the handle everything and the quick respond Thank you More

by DAVID.MORGENSHTERN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Sonion
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service department
Report | Print
Nov 16, 2023 -

BMW of Ramsey responded

Hi David, We are glad to hear that you had a good experience with us at BMW of Ramsey. If you need anything else, please don't hesitate to reach out.

November 16, 2023

I love this dealership. They are professional, the staff are pleasant , and they make it their business to get you what you want and the best deal More

by KEANUJJ3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge Bautista
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marcelo Garcia
4.0
This rating includes all reviews, with more weight given to recent reviews.
James Crowe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Redcross, Kenny Casares, Ben Abramov
Report | Print
Nov 16, 2023 -

BMW of Ramsey responded

We're so glad to know you had a great experience at BMW of Ramsey! Our team is always here to help find the best deal for our customers. Thank you for your kind words and support! If you need anything else in the future, our team is here for you.

November 16, 2023

Ted was an outstanding service advisor! I truly hope to always have the same respect and attentiveness in my future appointments as I did yesterday. More

by KELVINMARTINEZ973
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ted Contoleon
Report | Print
Nov 16, 2023 -

BMW of Ramsey responded

Kelvin, it's great to know that Ted provided outstanding service during your visit at BMW of Ramsey. We'll make sure every future appointment is just as respectful and attentive!

November 16, 2023

The best ☝️the service is perfect I love this place stay in thank you I choose you More

by EVGENIANOVIKOVA2016
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Sonion
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 16, 2023 -

BMW of Ramsey responded

We appreciate your review and feedback! It's wonderful to hear that you love visiting BMW of Ramsey. Our team enjoys assisting you when you come in! Please don't hesitate to reach out if you need anything else. Safe travels!

November 16, 2023

Service was performed well. I thought the charge of $385 to change the cabin filter was excessive. More

by LR1980
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Abramov
Report | Print
Nov 17, 2023 -

BMW of Ramsey responded

We are glad to hear you feel that your service done by our team was performed well, however, we regret to see the thoughts you have shared here regarding your service quote. If you would like to discuss this further, please reach out to me below. I would be happy to speak with you. Jim Crowe - Service Manager - 551-777-5590

November 16, 2023

The service was efficient and based on my visit, I would recommend to family and friends. More

by KB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ted Contoleon
Report | Print
Nov 16, 2023 -

BMW of Ramsey responded

We appreciate your recommendation and enjoyed reading about your experience with us at BMW of Ramsey. Our team looks forward to seeing you again the next time you need help!

November 16, 2023

Work was done completed diligently and professionally. Car was returned same day and oil change was completed without asking. More

by ACSHARK47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ted Contoleon
Report | Print
Nov 17, 2023 -

BMW of Ramsey responded

We're glad to know you had a positive experience at BMW of Ramsey! Our team is always here to provide diligent and professional service. Thank you for sharing your feedback, we appreciate it!

November 16, 2023

Ted in the Service department is a consummate professional who always goes above and beyond. More

by Krrific1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Gallagher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marcelo Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sydannie Julal , Ted Contoleon
Report | Print
Nov 17, 2023 -

BMW of Ramsey responded

Hi Ted, Thank you for leaving us a review and choosing BMW of Ramsey. If you need a service again, our team hopes to see you then. Travel safe!

1
...
18
19
20
...
214