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2,134 Reviews of BMW of Ramsey - Service Center
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May 25, 2018
Very Happy Customer I want to thank John Brugaletta in the department for helping me fix all the issues and concerns I had with my vehicle. He was very knowledgeable and I want to thank John Brugaletta in the department for helping me fix all the issues and concerns I had with my vehicle. He was very knowledgeable and helpful with my vehicle issues. I look forward to dealing with him and BMW of Ramsey More
by JOGEE75
Verified CustomerEmployees Worked With
John Brugaletta
May 25, 2018
Good service The service department was very accommodating and the staff was very respectful. They finished the repair of my tires at the time they said they would The service department was very accommodating and the staff was very respectful. They finished the repair of my tires at the time they said they would More
by ICEDEVIL034
Employees Worked With
Diana Martinez
May 24, 2018
Great meet and greet the crew was excellent Over all a big improvement happy employees it shows they do a great job it was on time the loaner was great very fast in and out Over all a big improvement happy employees it shows they do a great job it was on time the loaner was great very fast in and out More
by JOESR
Employees Worked With
Robert DiDomenico
May 24, 2018
Crankshaft replacement Excellent service as always. Diana Martinez was my service specialist.She was prompt, courteous and attended to the repair needs immediately. Glad to Excellent service as always. Diana Martinez was my service specialist.She was prompt, courteous and attended to the repair needs immediately. Glad to have a dedicated staff around to help and assist. Thank you. More
by HEYMUSH
Employees Worked With
Diana Martinez
May 24, 2018
Too long I dropped my car off on Thursday morning and it wasn’t finished until Wednesday afternoon. The tailgate sensor was replaced and a test drive for a pos I dropped my car off on Thursday morning and it wasn’t finished until Wednesday afternoon. The tailgate sensor was replaced and a test drive for a possible noise (which was determined to be normal for the engine) was completed. Possibly the fact that the service advisor, Cara, was no longer employed was part of my problem. She signed the car in on Thursday hen someone else called on Friday and Monday to say there was “no update” on my car. The person didn’t tell me they were taking over. When I called to speak with Cara on Tuesday I was informed she “no longer works here.” I have been pleased in the past but not this time. I hope my next service appointment goes better. More
by jgideon0
Employees Worked With
Cara Deluca
May 23, 2018
Excellent Service From start to finish Ramsey BMW was honest and efficient. John was very helpful and communicated with me throughout the process. I've been to other de From start to finish Ramsey BMW was honest and efficient. John was very helpful and communicated with me throughout the process. I've been to other dealerships for service, Ramsey is the best. More
by MThomas
Employees Worked With
John Brugaletta
May 23, 2018
Excellent Sales! So Easy to work with! No Stress! Seriously the most stress free sales I have ever done. Friendly staff, they are VERY accommodating to your schedule, signing with finance was a breeze Seriously the most stress free sales I have ever done. Friendly staff, they are VERY accommodating to your schedule, signing with finance was a breeze too (i've seen other dealers where the finance guy just totally ruins the whole experience)...the best BMW I've worked with in this area (and i've persoanlly been to others in the area such as TEN*** and MORRIS****.) Go see Pedro- you won't regret it! More
by ajmom
May 23, 2018
Car was done in a very short time Diana and Tony Circelli were very helpful and friendly. Car was ready when promised and they contacted me as soon as it was done. Great experience Diana and Tony Circelli were very helpful and friendly. Car was ready when promised and they contacted me as soon as it was done. Great experience. I will definitely bring my car in for service again. More
by RICHARD.RAMOS
Employees Worked With
Anthony Circelli, Diana Martinez
May 23, 2018
Excellent dealer and service department I changed from BMW Westchester to BMW Ramsey because of the people that work in Ramsey they are knowledgeable patient friendly and they always go one I changed from BMW Westchester to BMW Ramsey because of the people that work in Ramsey they are knowledgeable patient friendly and they always go one step more than what you expect. Cameron is very friendly and trustworthy in all the answers he gave us to our concerns More
by CID3124
Employees Worked With
The cashier lady is very patient and nice (sorry I don’t remember your name), Cameron Cocherl
May 22, 2018
Friendly & courteous The service group is very accommodating and considerate of the customer's needs. My car was clean both inside and out with the routine service. The service group is very accommodating and considerate of the customer's needs. My car was clean both inside and out with the routine service. More
by Karenh
Employees Worked With
John Brugaletta
