Back

BMW of Ramsey - Service Center

Ramsey, NJ

4.8
2,134 Reviews

2,134 Reviews of BMW of Ramsey - Service Center

Sort by
June 01, 2018

Annual maintenance warranty Convenient dealership for repair and maintenance. In and out within an hour and half for my annual maintenance. Clean, modern, and friendly facility. More

by EJW
Recommend Dealer
Yes
Employees Worked With
Other Employees : John Brugaletta
Jun 01, 2018 -

BMW of Ramsey responded

Thanks! We're happy our team could be of assistance!

June 01, 2018

Drive train light appear Very professional .. like the way they treat you.. wasn’t there for a long period of time like other dealerships keep up the good work.. thanks again More

by DARRELLKENNEDY909
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anna Marie Piserchia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 01, 2018 -

BMW of Ramsey responded

Thanks Darrell! We're happy Anna Marie was able to help!

May 31, 2018

Good reliable service. The service good and reliable. Only part I did not like was the charge to inspect to see what was the problem with my A/C. That is nickel and diming. More

by jchacko67
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anna Marie Piserchia
4.0
This rating includes all reviews, with more weight given to recent reviews.
Pedro Andrade
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dwayne Wong
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Diana Martinez
May 31, 2018 -

BMW of Ramsey responded

Thank you! We're happy our team could help!

May 31, 2018

Pleasant experience Love how they keep me posted via txt such a pleasure to deal with cara and Cameron always there to help and make your experience a breeze. Thank you!! More

by ARI k
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cameron Cocherl, Cara Deluca
May 31, 2018 -

BMW of Ramsey responded

Thanks Ari! We're happy Cara and Cameron could help!

May 31, 2018

Excellent Service Anna was very helpful, professional and understanding. she explained everything to me . I had very smooth and pleasant experience. I will always reco More

by A G
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anna Marie Piserchia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Gallagher
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2018 -

BMW of Ramsey responded

Thanks! We appreciate the recommendations!

May 31, 2018

Oil Change and maintenance check My service appointment at BMW of Ramsey was easy and painless. They took the car in immediately upon my arrival and I waited while it was serviced. More

by MICHELE1770
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Halpin
May 31, 2018 -

BMW of Ramsey responded

Thanks Michele! We're happy your experience was a positive one!

May 31, 2018

Top notch dealer -- excellent service and care. I've had cars with Prestige for about 15 years, both personal and company-owned. Prestige service is the best I have experienced. They are always co More

by HKAUFMAN0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Morgan (service) and Jason (sales).
May 31, 2018

My experience with Diana has always been a pleasure. Diana is a pure pleasure to do buisdness with. She’s very informative and always keeping the customer up to date during the length of the repair or s More

by JR41661
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diana Martinez
May 31, 2018

Fix water collected under back doors I have brought my car several times to have a fix for water collecting under the back doors, after the car was returned and following a rain event the More

by Gsol45
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Anthony Circelli
Jun 01, 2018 -

BMW of Ramsey responded

We are extremely sorry for any inconveniences you encountered with your vehicle and for the long wait to have it returned. Our customers are our top priority and we are sorry your experience went this way. If you would like to further discuss this matter, please contact Mr. Circelli at acircelli@driveprestige.com and he will be happy to help in any way he can. Thank you.

May 30, 2018

Flat tire emegency Recently got a large bolt in my tire exiting off Rt 80 near Elmwood Pk, called BMW late in day around 5pm. was able to drive right up there , get loa More

by Jayne S.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anna Marie Piserchia
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2018 -

BMW of Ramsey responded

Thanks Jayne! We're happy our service team could help!

...
187
...