2,134 Reviews of BMW of Ramsey - Service Center
professional, prompt, thorough, courteous service Ease of making appointment, dropping off car, getting loaner and picking car up. Work was done well and right and Tony, Clay and Anna interested in be Ease of making appointment, dropping off car, getting loaner and picking car up. Work was done well and right and Tony, Clay and Anna interested in being sure I am pleased More
Full Detail I had the best service experience ever. There was no complaints what so ever. Diana and Clay took care of what I needed and answered all my questions I had the best service experience ever. There was no complaints what so ever. Diana and Clay took care of what I needed and answered all my questions and concerns. This will be the place I will always go to from now on. More
I LOVE BMW OF RAMSEY JOHN BRUGALETTA IS MY SERVICE ADVISOR VERY PROFESSIONAL GREAT TO WORK WITH AND ANDREW ARAQUE IS A GREAT SALES ASSOCIATE I APPRECIATE THE GREAT RAPPORT JOHN BRUGALETTA IS MY SERVICE ADVISOR VERY PROFESSIONAL GREAT TO WORK WITH AND ANDREW ARAQUE IS A GREAT SALES ASSOCIATE I APPRECIATE THE GREAT RAPPORT HE ESTABLISHED WITH ME AS A CLIENT OF BMW. More
Tire blow out and servce Service advisor Diana is fantastic to work with. Very professional. I have also worked with Anna in the past and similar comments. Bmw Ramsey is Service advisor Diana is fantastic to work with. Very professional. I have also worked with Anna in the past and similar comments. Bmw Ramsey is excellent. I have had a BMW from them for the past 20 years. More
Oustanding Customer Service Recently blew out a tire. Called Ramsey BMW Service from road who confirmed I had run flats and gave me instructions how to drive safely. Had me drop Recently blew out a tire. Called Ramsey BMW Service from road who confirmed I had run flats and gave me instructions how to drive safely. Had me drop car off same night. Got it back in less the 24 hours (plus washed). Cameron Cocherl kept in contact with me by text several times while servicing was being done and made the whole experience stress-free, seamless and painless. Outstanding customer service by Cameron. Entire dealership and Service Department are top notch. Friendly, efficient and professional - I highly recommend. More
I always trust Diana Martinez with my cars I bought both cars there, Diana and staff are like family. She is always willing to go beyond to make sure the work gets done🙏🏻 I bought both cars there, Diana and staff are like family. She is always willing to go beyond to make sure the work gets done🙏🏻 More
First visit left a lasting impression. I was very disappointed to receive an email a week after my visit telling me about the four critical concern that were noted when the car was there. I was very disappointed to receive an email a week after my visit telling me about the four critical concern that were noted when the car was there. These were never brought to my attention during my visit. I was surprised that the car would have been released with such dangerous, critical inspection concerns and that it took a week to notify me. all four were marked red, critical. INSPECTION CONCERNS Critical (Red) and Caution (Yellow) Alignment Damaged Wheels Condition Of Belts Coolant Fluid Quality More
Treated like a valued customer The staff is very organized in how they handle the flow of vehicles being serviced. They are very professional in their work at attitude towards the c The staff is very organized in how they handle the flow of vehicles being serviced. They are very professional in their work at attitude towards the customer. I was treated as a valued customer during my experience. More
Excellent to disappointing Brian was friendly, helpful and was quick to get me in and out. Very happy with his service and follow up. When I went to pick my car up after being n Brian was friendly, helpful and was quick to get me in and out. Very happy with his service and follow up. When I went to pick my car up after being notified it was ready, I had to wait an hr and ask 3 times if my car was coming up, it wasn’t until cashier went over to guys and told them to get it. It was beyond ridiculous! No one was there when I got there and there were 13 cars just sitting by time I left. More
Trust the skill of their Master Technicians Have uncommon 335d but John took great care of me as parts were secured. Appreciate the text updates. Chose Ramsey for their superior master techs. Have uncommon 335d but John took great care of me as parts were secured. Appreciate the text updates. Chose Ramsey for their superior master techs. More