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BMW of Ramsey - Service Center

Ramsey, NJ

4.8
2,134 Reviews

2,134 Reviews of BMW of Ramsey - Service Center

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June 28, 2018

In and out in under an hour While getting my vehicle inspected, it was discovered that the OBD connector was pushed all the way into the dashboard making it inaccessible to the D More

by MITCH.WOLFF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Circelli
June 27, 2018

Wonderful experience at a wonderful dealership Everyone was very helpful, courteous, and nice. Certainly a great experience in servicing your car, the kind of experience you expect at a BMW dealer More

by WILLWOOD68
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diana Martinez, Brian Monahan, Anthony Circelli
June 27, 2018

CAME FOR SERVICE WITH DIANA MARTINEZ CAME FOR MY ROUTINE SERVICE, DIANA WAS A JOY AND TOOK CARE OF ALL MY REQUESTS ON MY X3. WELCOME BACK TONY CIRCELLI, YOU'RE THE REASON I'M BACK!!! More

by MLSESTA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
TONY CIRCELLI SERVICE DIRECTOR, Diana Martinez
June 27, 2018

Great Service My 328i was in for service yesterday at BMW of Ramsey. From the moment i arrived in the morning and was greeted to the exit later that afternoon, i w More

by JPSCORESE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Halpin, Anthony Circelli
June 27, 2018

Scheduled Service The greeting and service was done in a pleasurable and timely manner. I would recommend Ramsey BMW to anyone who owns a BMW without question. More

by MUGI24
Recommend Dealer
Yes
Employees Worked With
John Brugaletta
June 25, 2018

BMW at its Best I actually found out that my car needed service through an email from the center,and everything was just like they said, wait time was perfect, servic More

by FRANCISBADILLO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don’t remember sorry
June 25, 2018

Service The work is so over priced. Not very accommodating when your car breaks down. Do not thoroughly check the car when in for service. Very disappointing! More

by NEZZIE2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Diana Martinez
Jun 25, 2018 -

BMW of Ramsey responded

We are sorry to hear that you were not happy with your recent service work. We would love to help review your work order and explain why the pricing was what it ended up being. Please feel free to contact service@prestigebmw.com and a representative will be able to pull up all of your information to review.

June 25, 2018

great service! Brian was super helpful and made sure my car got what it needed. I was in and out within 15 minutes. He was very informative too. Thanks Brian! More

by Athena
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Halpin
June 24, 2018

Service They have an outstanding and professional service dept. I couldn't be happier w/John Desantis. I was in and out smoothly with a loaner car. Their tech More

by Adam N
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Desantis
June 23, 2018

Excellent service. Been here before for drive up service to top of fluids they are awesome. But service was excellent in the allotted time specified. Overall staff every More

by JSPENILLO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Circelli
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