2,134 Reviews of BMW of Ramsey - Service Center
Service Dept Everyone was professional and helpful. I waited in an area that had food and tv for entertainment. My car was washed and ready in less than two hou Everyone was professional and helpful. I waited in an area that had food and tv for entertainment. My car was washed and ready in less than two hours. A very pleasant experience! More
Air conditioning was repaired Anna is fantastic. My car was there a long time but she made sure that I had a loaner that I could use after a long surgery. She really went out of he Anna is fantastic. My car was there a long time but she made sure that I had a loaner that I could use after a long surgery. She really went out of her way to insure that the transfer of cars went smoothly. Thank you Anna ! More
I had an issue with my 2010 535XI BMW. 2010 535XI BMW. I have been a customer of Prestige BMW, now Ramsey BMW, for many many years. I recently had a problem with my 2010 535Xi BMW. As 2010 535XI BMW. I have been a customer of Prestige BMW, now Ramsey BMW, for many many years. I recently had a problem with my 2010 535Xi BMW. As always, Anna, my service advisor, was very responsive in dealing with my needs, and Tony Circelli, the Service Manager, made sure that my issues were taken care of properly, Thank you for bringing Tony back! E. Silverberg More
wrong diagnosis Tim Gallagher and customer service are excellent. Car service is a different story. The problem with the car does not happen all the time, i showed th Tim Gallagher and customer service are excellent. Car service is a different story. The problem with the car does not happen all the time, i showed the foreman a video of the loud sound the car makes, his diagnosis simply didn't make sense, they proposed expensive work to open and take a crack at it, researched the problem which seems to be common in BMW 328's no one else diagnosed the timing or Vanos for the same symptoms. In general I have a feeling this service group does not care to service older cars (2011), when I bought the car they had filled the car with oil and spilled all over the manifold and never cleaned it, when i got home there was smoke coming out the front, so i had to wipe the oil off the manifold. More
Exemplary service!!!!!!!’ A dealership is only as good as it’s service dept. there are no better then Bmw of Ramsey! From Clay, to Cameron you are treated as royalty! Chris be A dealership is only as good as it’s service dept. there are no better then Bmw of Ramsey! From Clay, to Cameron you are treated as royalty! Chris beat tech in the Bmw industry More
First Checkup Service staff was fast, professional and polite. Great experience. Couldn’t have been better. Loaner was ready upon my arrival and car was repaired qu Service staff was fast, professional and polite. Great experience. Couldn’t have been better. Loaner was ready upon my arrival and car was repaired quicker than expected.. and I was 8 hours late for my appointment.. amazing customer service!! . More
Pleasant and courteous. Scheduling and processing was quick and easy. The work was performed with diligence and cleanliness. The information about the service completion wa Scheduling and processing was quick and easy. The work was performed with diligence and cleanliness. The information about the service completion was conveyed clearly via text messaging. More
Service review I have had to come back multiple times for the problems I am having with my car. The dealer just libricates everything and doesn’t fix or replace by p I have had to come back multiple times for the problems I am having with my car. The dealer just libricates everything and doesn’t fix or replace by parts. It’s not normal for the car to make clicking and popping noises. I also got my car detailed at the dealer and they didn’t clean up some spots and stains. It was such a waste of money. More
the service center, Great people in the service center. Morgan Kirk was very pleasent and helpful. I recommend her and Anna Marie Piserchia is the best! I will be back! Great people in the service center. Morgan Kirk was very pleasent and helpful. I recommend her and Anna Marie Piserchia is the best! I will be back!!! More
Customer Opinion I travel far to have my car serviced at this location, mainly due to the professionalism, thoroughness, and timeliness of the staff. It’s always a goo I travel far to have my car serviced at this location, mainly due to the professionalism, thoroughness, and timeliness of the staff. It’s always a good experience when I am there! More