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BMW of Ramsey - Service Center

Ramsey, NJ

4.8
2,134 Reviews

2,134 Reviews of BMW of Ramsey - Service Center

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July 03, 2018

Service Dept Everyone was professional and helpful. I waited in an area that had food and tv for entertainment. My car was washed and ready in less than two hou More

by CHARLINRUSSO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Di Domenico, Diana Martinez, Anthony Circelli
July 02, 2018

Air conditioning was repaired Anna is fantastic. My car was there a long time but she made sure that I had a loaner that I could use after a long surgery. She really went out of he More

by GREYMUT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anna Marie Piserchia
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 02, 2018

I had an issue with my 2010 535XI BMW. 2010 535XI BMW. I have been a customer of Prestige BMW, now Ramsey BMW, for many many years. I recently had a problem with my 2010 535Xi BMW. As More

by E
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anna Marie Piserchia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Circelli
July 02, 2018

wrong diagnosis Tim Gallagher and customer service are excellent. Car service is a different story. The problem with the car does not happen all the time, i showed th More

by VATCHE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Other Employees : Anthony Circelli
Jul 03, 2018 -

BMW of Ramsey responded

Vatche, we are very sorry for any inconveniences you encountered with us. The way you vehicle was handled is not acceptable and we will be looking further into this matter with upper management. If you would like to further discuss this matter, please call our service department and a manager would be happy to help.

July 02, 2018

Exemplary service!!!!!!!’ A dealership is only as good as it’s service dept. there are no better then Bmw of Ramsey! From Clay, to Cameron you are treated as royalty! Chris be More

by SY.HILLY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cameron Cocherl, Clay Vieni
July 02, 2018

First Checkup Service staff was fast, professional and polite. Great experience. Couldn’t have been better. Loaner was ready upon my arrival and car was repaired qu More

by rentrup
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Marsiglio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Clay Vieni, John Desantis, John Brugaletta, Brian Monahan, Richard Aquino, Anthony Circelli
June 29, 2018

Pleasant and courteous. Scheduling and processing was quick and easy. The work was performed with diligence and cleanliness. The information about the service completion wa More

by JMO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Brugaletta
June 29, 2018

Service review I have had to come back multiple times for the problems I am having with my car. The dealer just libricates everything and doesn’t fix or replace by p More

by RAMBAROT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cameron Cocherl
June 29, 2018

the service center, Great people in the service center. Morgan Kirk was very pleasent and helpful. I recommend her and Anna Marie Piserchia is the best! I will be back! More

by roselin1483
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anna Marie Piserchia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Morgan Kirk
June 28, 2018

Customer Opinion I travel far to have my car serviced at this location, mainly due to the professionalism, thoroughness, and timeliness of the staff. It’s always a goo More

by STCRN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Morgan, Robert DiDomenico
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