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BMW of Ramsey - Service Center

Ramsey, NJ

4.8
2,136 Reviews
Call Service Center (844) 701-8922

2,136 Reviews of BMW of Ramsey - Service Center

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November 18, 2023

Ben always makes sure that I’m taking care of. I live an hour and 20 minutes just to continue to go to have my car serviced in Ramsey because they do a fabulous job. And like I said, Ben is one More

by MAREPORTER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Abramov
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Nov 19, 2023 -

BMW of Ramsey responded

Hi Mare! We're so glad to know that Ben and our team at BMW of Ramsey have been able to provide you with top-notch service! We appreciate your dedication in traveling the distance for us. Thanks for sharing this positive feedback! We hope to see you again soon for more great visits!

November 18, 2023

Always great service. Love the explanation video. And love that the same mechanic has been servicing my car the past few times. More

by Mchiaviello
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Crowe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kenny Casares
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Nov 20, 2023 -

BMW of Ramsey responded

Hello! We're glad to know you've been enjoying our service and the explanation videos at BMW of Ramsey. It's great that you appreciate having a consistent mechanic working on your car too! Thanks for sharing this positive feedback with us. We appreciate your loyalty and hope to see you again soon!

November 18, 2023

On point and thorough with the work I needed done. Updated me all the way. More

by DTVANHEUSDEN
Recommend Dealer
Yes
Employees Worked With
Ben
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Nov 20, 2023 -

BMW of Ramsey responded

Hello! Thanks for leaving a review. We are so happy that you received great communication and thorough service during your visit at BMW of Ramsey. We hope to see you again soon!

November 18, 2023

Excellent experience overall. However, they need to stop trying to sell services and parts are not necessary. More

by jmp
Recommend Dealer
Yes
Employees Worked With
Anna P
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Nov 19, 2023 -

BMW of Ramsey responded

Hello! Thanks for the feedback! We're glad to know you had an excellent experience at BMW of Ramsey. Your comments about our services and parts are noted, as we always aim to improve. We hope to see you again soon!

November 18, 2023

I was very pleased with my experience and service that was provided. Thank you very much. More

by tsafer5400
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Gallagher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Sonion
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ben Abramov
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Nov 19, 2023 -

BMW of Ramsey responded

Hello! Thanks for leaving a review. We are so happy that you were very pleased with your experience and the service that was provided. We hope to see you again!

November 18, 2023

They’re a Terrific team-prompt and courteous - they’re the best. I would recommend them enthusiastically More

by RPINVENTOR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sally Amato
5.0
This rating includes all reviews, with more weight given to recent reviews.
Octavio Escada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ted Contoleon
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Nov 19, 2023 -

BMW of Ramsey responded

Hi! Thanks for leaving us a review. We are so happy that you found our team at BMW of Ramsey to be terrific, prompt, and courteous. We appreciate your recommendation and hope to see you again soon!

November 17, 2023

This is my favorite dealership in Bergen County. The staff is courteous and always prompt in handling my car issues. More

by SIL.M.GALLAGHER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenny Casares
Report | Print
Nov 17, 2023 -

BMW of Ramsey responded

We're delighted to be your favorite dealership in Bergen County! It's always our goal at BMW of Ramsey to provide prompt and courteous service. Thank you for the positive feedback, our team hopes you choose us again for your service.

November 17, 2023

The most amazing, kindest folks you will ever meet work in the service department, treating each customer as if they were the only one. Jim the manager is a unique individual who will go above and above More

by yw5736
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Crowe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Sonion
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kenny Casares
Report | Print
Nov 17, 2023 -

BMW of Ramsey responded

We're delighted to know you had such a positive experience with our service department at BMW of Ramsey. Your kind words about Jim and the rest of our team are greatly appreciated! We hope to see you again for your next service.

November 17, 2023

Very professional staff who are service oriented. They promptly handled all the requests made by the insurance claims adjuster and gave me an accurate timeline for when the repairs would be completed More

by MARYKELLER444
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ted Contoleon
Report | Print
Nov 17, 2023 -

BMW of Ramsey responded

Mary, we're glad to know our team at BMW of Ramsey was able to assist you promptly and efficiently. Thank you for sharing your experience with us! If you need another service, we hope to see you again.

November 17, 2023

Anna is great. She’s looked after us for years. In and out no problem. More

by csh0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anna Marie Piserchia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 17, 2023 -

BMW of Ramsey responded

We are glad to hear that Anna assisted you during your service visit to BMW of Ramsey. Our team hopes to see you again the next time you need a service. Travel safe!

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