BMW of Ramsey - Service Center

GREAT! My service agent was Anna, she was the best! This was my first experience with this location. She reached out to me with everything I needed to know a My service agent was Anna, she was the best! This was my first experience with this location. She reached out to me with everything I needed to know and worked very hard for me. I will be returning if and when I need service again! More

Very Quick and Friendly I had a minor issue, but showed up without an appointment. I expected that I might be turned away, but they treated me like a VIP. I had a minor issue, but showed up without an appointment. I expected that I might be turned away, but they treated me like a VIP. More

Perfect as Usual The visit was to complete an overdue change of oil and also to cope with a couple minor questions I had about the car. As usual, flawless service, The visit was to complete an overdue change of oil and also to cope with a couple minor questions I had about the car. As usual, flawless service, this time by Diana, last visit was with Cameron. Slightly further away than the Manhattan dealership, but infinitely more pleasant. Better waiting conditions and amenities too. More

Comfortable and reliable The wait area is extraordinarily comfortable and accommodating. The furniture is lumbar sensitive and makes for exquisite back stretching! There are The wait area is extraordinarily comfortable and accommodating. The furniture is lumbar sensitive and makes for exquisite back stretching! There are places to charge your phone or laptop and enough food, beverages, and water to keep a person content for a few hours. The service advisor Diana Martinez was professional. She answered all my questions courteously and patiently. My car was fixed too. The processing from start to payment has many friendly people. More

Quick, accurate, pleasant - they think out of the box. Friendly, courteous service. Follow-up was great, minimal wait time. This is why I use their service. Diana my service coordinator, made my experie Friendly, courteous service. Follow-up was great, minimal wait time. This is why I use their service. Diana my service coordinator, made my experience an easy one. More

Recall updates The service yesterday was timely and professional. My advisor, John Brugaletta was courteous & kept me up to date on the progress. I hope to be assi The service yesterday was timely and professional. My advisor, John Brugaletta was courteous & kept me up to date on the progress. I hope to be assigned to him on my return visit. More

Rapid service excellent service The service and sales were great and everything was Fast and explained to its fullest!!!Anthony Circelli is a gentleman and knows the business well. The service and sales were great and everything was Fast and explained to its fullest!!!Anthony Circelli is a gentleman and knows the business well. Lori asserson goes beyond to make the experience worth it ! Both persons make me want to come back again and again :) More

Brought the X5 in for routine service which was a breeze. Service was performed when scheduled and within the estimated service window. Work effort was explained and advisors kept us posted on the status of Service was performed when scheduled and within the estimated service window. Work effort was explained and advisors kept us posted on the status of service progress. More

Service- Oil Change I went to the dealership to get oil change. And I requested to get a car wash and they said they will do it for my car. But, they didn’t do it. I I went to the dealership to get oil change. And I requested to get a car wash and they said they will do it for my car. But, they didn’t do it. I was disappointed. If they said they cannot do a car wash, I would totally understand it but, they said they will do a car wash for my car. More

Service Very good friendly employees. The service call was what was expected. My vehicle is still under warranty no up sales and was just what they scheduled. Very good friendly employees. The service call was what was expected. My vehicle is still under warranty no up sales and was just what they scheduled. Thank you More