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BMW of Ramsey - Service Center

Ramsey, NJ

4.8
2,134 Reviews

2,134 Reviews of BMW of Ramsey - Service Center

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July 23, 2018

Way over Priced Yes there are on top of things and are very courteous, and accommodating. But when I received and email that i needed 3 Tires at a cost of $1,160.00 More

by AP9482
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Circelli
July 23, 2018

Very good as always. Great service people and service. Many years of being a customer at this location . Always have been pleased . They went out if their way to make thin More

by hz1129
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anna Marie Piserchia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony
July 23, 2018

Great customer service Very pleased with the customer service provided, treated with courtesy and attention to details. Was informed of what was going to be performed as par More

by MIGUELCORDONES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Blum
July 23, 2018

Service person was great, car done when promised and ready to go when I arrived to pick up. Very happy with the experience. Good job More

by KPITCOCK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Morgan Kirk
July 21, 2018

Morgan Knows how to treat a customer! Morgan is not your typical service “guy”. She is super efficient and very aware. She truly wants to help you. I appreciate her very much and if I cou More

by NAN G
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Morgan Kirk
July 20, 2018

Routine service made easy. Pleasant experience as always ! as Always routine service is made easy! Anna is a pleasure to work with! She will always go out of her away to assist ! She’s an assets to the organi More

by AMATTIACE
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Anna Marie Piserchia
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 20, 2018

Great service but. It always seems to happen to me every time. I go to pick up my car and it always takes longer than it should. This time couldn’t find the key. Also, More

by fnwychf
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Anna Marie Piserchia
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 19, 2018

Air Bag recall & Alignment Visit went smooth, and very professional. I signed the documents and paid for service. When I came home and reviewed the documents, there was a safety More

by KBT
Friendliness
Recommend Dealer
No
Employees Worked With
Do not recall the name tof the women who took the message. , John Brugaletta
Jul 19, 2018 -

BMW of Ramsey responded

We are sorry for any inconveniences you encountered, and apologize for the difficulty in reaching your advisor. We have alerted the service department of this issue and you will be contacted shortly. If you have any further questions or concerns please call our dealership and ask to speak with a manager and someone will be happy to help. Thank you, and we apologize again.

July 19, 2018

friendly & competent Couldn't be more pleased with the assistance I received as well as the prompt handling of my problem. provided advice as to avoiding similar future p More

by JPPOMPANO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Brugaletta
July 18, 2018

Unscheduled service - walk in, bulb replacement. Service was unscheduled, however, both Anna and John were very accommodating. I was promptly attended to and work was completed within a short time. More

by LM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anna Marie Piserchia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Desantis
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