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2,134 Reviews of BMW of Ramsey - Service Center
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July 23, 2018
Way over Priced Yes there are on top of things and are very courteous, and accommodating. But when I received and email that i needed 3 Tires at a cost of $1,160.00 Yes there are on top of things and are very courteous, and accommodating. But when I received and email that i needed 3 Tires at a cost of $1,160.00 plus tax and alignment. I was must say I was shocked to say the least. As the tires needed for my car are tops $160.00 each, and they quoted me $386.00 per tire, more then double!!! I realize they need to make a profit but "WOW" More
by AP9482
Verified CustomerEmployees Worked With
Anthony Circelli
July 23, 2018
Very good as always. Great service people and service. Many years of being a customer at this location . Always have been pleased . They went out if their way to make thin Great service people and service. Many years of being a customer at this location . Always have been pleased . They went out if their way to make things as simple as possible. More
by hz1129
July 23, 2018
Great customer service Very pleased with the customer service provided, treated with courtesy and attention to details. Was informed of what was going to be performed as par Very pleased with the customer service provided, treated with courtesy and attention to details. Was informed of what was going to be performed as part of the service, happy with results. More
by MIGUELCORDONES
Employees Worked With
Brian Blum
July 23, 2018
Service person was great, car done when promised and ready to go when I arrived to pick up. Very happy with the experience. Good job person was great, car done when promised and ready to go when I arrived to pick up. Very happy with the experience. Good job More
by KPITCOCK
Employees Worked With
Morgan Kirk
July 21, 2018
Morgan Knows how to treat a customer! Morgan is not your typical service “guy”. She is super efficient and very aware. She truly wants to help you. I appreciate her very much and if I cou Morgan is not your typical service “guy”. She is super efficient and very aware. She truly wants to help you. I appreciate her very much and if I could I would go through her every time I came in. More
by NAN G
Employees Worked With
Morgan Kirk
July 20, 2018
Routine service made easy. Pleasant experience as always ! as Always routine service is made easy! Anna is a pleasure to work with! She will always go out of her away to assist ! She’s an assets to the organi as Always routine service is made easy! Anna is a pleasure to work with! She will always go out of her away to assist ! She’s an assets to the organization More
by AMATTIACE
Employees Worked With
July 20, 2018
Great service but. It always seems to happen to me every time. I go to pick up my car and it always takes longer than it should. This time couldn’t find the key. Also, It always seems to happen to me every time. I go to pick up my car and it always takes longer than it should. This time couldn’t find the key. Also, car wasn’t washed , even though I was caked and said it was ready for pick up the night before. More
by fnwychf
Employees Worked With
July 19, 2018
Air Bag recall & Alignment Visit went smooth, and very professional. I signed the documents and paid for service. When I came home and reviewed the documents, there was a safety Visit went smooth, and very professional. I signed the documents and paid for service. When I came home and reviewed the documents, there was a safety note about my rear wheels bent and shimmy on highway. No one brought that to my attention as to whether this was serious or there was a corrective action to be taken. I called back to speak with my service rep. He was not in, but they promised to leave him a message to return my call - that was over 48 hours ago - still no call. More
by KBT
Employees Worked With
Do not recall the name tof the women who took the message. , John Brugaletta
July 19, 2018
friendly & competent Couldn't be more pleased with the assistance I received as well as the prompt handling of my problem. provided advice as to avoiding similar future p Couldn't be more pleased with the assistance I received as well as the prompt handling of my problem. provided advice as to avoiding similar future problem. More
by JPPOMPANO
Employees Worked With
John Brugaletta
July 18, 2018
Unscheduled service - walk in, bulb replacement. Service was unscheduled, however, both Anna and John were very accommodating. I was promptly attended to and work was completed within a short time. Service was unscheduled, however, both Anna and John were very accommodating. I was promptly attended to and work was completed within a short time. Appreciate the professionalism and level of customer care provided each time I bring my car in for service. More
by LM
