2,134 Reviews of BMW of Ramsey - Service Center
Excellent He is very knowledgeable and a a go getter... he knows how to sell a person ... his personality is very likable and very easy to talk to He is very knowledgeable and a a go getter... he knows how to sell a person ... his personality is very likable and very easy to talk to More
great service Service department is professional and quick. They kept me informed on what was happening with my car and delivered on time as promised. great exper Service department is professional and quick. They kept me informed on what was happening with my car and delivered on time as promised. great experience More
Focused on trying to sell you service too much. There seems to be too much of a focus on selling service instead of customer care. This is very unfortunate because i have bought 3 cars from Prestige There seems to be too much of a focus on selling service instead of customer care. This is very unfortunate because i have bought 3 cars from Prestige BMW and i never felt that way. However this is my first experience with this new ownership and i wasn't very pleased. They need to take a page from the former owners play book. More
recall John was courteous and responsive. Also, received a text when the car was ready. The pick up was also timely. Overall a very positive experience. John was courteous and responsive. Also, received a text when the car was ready. The pick up was also timely. Overall a very positive experience. More
airbag replacement Replacement was done promptly. Was happy to have a loaner car for the day. I was provided with a quick quote for wheel straightening and alignment. Replacement was done promptly. Was happy to have a loaner car for the day. I was provided with a quick quote for wheel straightening and alignment. More
Repairs ok. Details comparable to $30 car wash. They left the dirty wet sponge from the detailing in the car. The outside of my car details was good, but the inside appears to only have been vacuume They left the dirty wet sponge from the detailing in the car. The outside of my car details was good, but the inside appears to only have been vacuumed. They also left guide rail for the driver seat off. And my cup holders springs got worn out. I am guessing they put something larger than what it was made for in it. More
Very satisfied with staff My service advisor Brian was excellent in making certain that my service was done in a timely manner and very courteous and professional to deal with. My service advisor Brian was excellent in making certain that my service was done in a timely manner and very courteous and professional to deal with... More
X-5 repairs and new X-3 set up Proactive advice, work was performed accurately and quickly -Outstanding job by Annamarie and her service team ! Frank was quick to assist with pulli Proactive advice, work was performed accurately and quickly -Outstanding job by Annamarie and her service team ! Frank was quick to assist with pulling in help to service the vehicle ! More
Easy as Can Be This is my 2nd visit and again i'm very pleased I chose to come to your location when though I live over 50 miles away. Thanks for always making the This is my 2nd visit and again i'm very pleased I chose to come to your location when though I live over 50 miles away. Thanks for always making the process easy. Big thanks to service technician Chris for being patient and kind in helping me resolve my service issue. I owe it all to him. More
Found out after car purchse thier was NO CPO Purchased vehicle during transition from Prestige BMW to BMW of Ramsey with a new sales rep who is no longer working there. Lots of confusion. Found Purchased vehicle during transition from Prestige BMW to BMW of Ramsey with a new sales rep who is no longer working there. Lots of confusion. Found out the CPO did not go through during car inspection 3 months later. Now I have a potential $11,000 repair BILL !!!! Totally PISSED OFF !!! More