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BMW of Ramsey - Service Center

Ramsey, NJ

4.8
2,134 Reviews

2,134 Reviews of BMW of Ramsey - Service Center

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July 31, 2018

Cameron makes it special Cameron is the best service advisor we have ever worked with. His kind and attentive manner makes a true difference. When giving us a loaner, he alw More

by TOBYB
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Cameron Cocherl
July 30, 2018

an outstanding dealer BMW of Ramsey has an excellent and efficient service department. They do a very professional job in a spotless environment, I highly recommend them as More

by IRA.NEUSTADT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert DiDomenico, James Porrazzo
July 30, 2018

Professionalism at its Finest My experiences at other BMW dealerships have been terrible. Services advisors attempted to belittle my knowledge of vehicles by recommending unnecessa More

by TEDDY.SIDI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Halpin
July 30, 2018

Great dealership Everyone I have ever dealt with at the dealership has always shown true courtesy and professionalism and the drive to satisfy the customer. I will def More

by BBBJONES0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Max Carela, Clay Vieni, Brian Halpin
July 30, 2018

Fast and friendly service. Ms. Morgan Kirk was very professional and got the outstanding service. My issue was time consuming and everything was done without delay. I will defin More

by DRSMOLTON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Morgan Kirk
July 30, 2018

Returning previous lease and picking up new lease car Incredible service!! Absolutely professional and efficient. I wanted to especially complement both Mr Jorge Velarde on sales, and Jon Matos on inspec More

by Happy customer
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jon Matos, Jorge Velarde
July 28, 2018

Petty theft I had recalls to be attended to that’s the only reason my car was being serviced. My ashtray was filled to the brim with quarters only for tolls and More

by VALENTEG1983
Quality Of Work
Recommend Dealer
No
Employees Worked With
A male sales rep took my message 7/26, possibly Dave I’m not quite sure, Morgan Kirk
Aug 01, 2018 -

BMW of Ramsey responded

Gina, we are extremely sorry to hear about this, and have alerted upper management to look further into this matter. It is to our understanding that a representative from our dealership reached out to you over text message. If someone on our end is not able to get in touch with you, please call our service department at your earliest convenience and ask to speak with a manager. Our clients are our top priority and we will not tolerate this happening. We apologize again, and hope you have a great day.

July 27, 2018

Better then expected They preformed the work in a timely manner and had a very nice waiting area provided for customers . Will definitely return for future service needs More

by KIRKKASHEVAROFF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Rosenblatt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Halpin
July 27, 2018

Excellent service as always The service is excellent, never an issue that can't be resolved. Perfect as always. Always looking to make the customer happy no matter the cost More

by LORIPAT0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anna Marie Piserchia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Clay Vieni
July 27, 2018

customer for life Morgan took me in right away. called me an Uber i was in and out in minutes.the car was done the next day. I cant ask for more than that. awesome serv More

by ralph pita
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Morgan Kirk
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