2,134 Reviews of BMW of Ramsey - Service Center
Cameron makes it special Cameron is the best service advisor we have ever worked with. His kind and attentive manner makes a true difference. When giving us a loaner, he alw Cameron is the best service advisor we have ever worked with. His kind and attentive manner makes a true difference. When giving us a loaner, he always tries to give us one that we would like to test drive. Even in stressful and busy situations he makes you feel like you are the only customer there. We hope he’ll be at this dealership as long as we have our BMW :-) More
an outstanding dealer BMW of Ramsey has an excellent and efficient service department. They do a very professional job in a spotless environment, I highly recommend them as BMW of Ramsey has an excellent and efficient service department. They do a very professional job in a spotless environment, I highly recommend them as a BMW dealer. More
Professionalism at its Finest My experiences at other BMW dealerships have been terrible. Services advisors attempted to belittle my knowledge of vehicles by recommending unnecessa My experiences at other BMW dealerships have been terrible. Services advisors attempted to belittle my knowledge of vehicles by recommending unnecessary projects/services just to get a service sale. I was hesitant to try BMW of Ramsey since every other service center experience seemed to be habitual. It was a breath of fresh air to work with Brian Halpin. He was not only the most professional service advisor I have dealt with but the most honest. He truly cared about the customer and not his sale goals. He is the type of talent BMW needs and BMW should do anything to retain that type of talent. Customers stay when they trust the person they are working with and Brian is the most trustworthy advisor I’ve dealt in many years. Retain him at all COSTS or you will see customers trickle away. More
Great dealership Everyone I have ever dealt with at the dealership has always shown true courtesy and professionalism and the drive to satisfy the customer. I will def Everyone I have ever dealt with at the dealership has always shown true courtesy and professionalism and the drive to satisfy the customer. I will definitely do business with this organization again. More
Fast and friendly service. Ms. Morgan Kirk was very professional and got the outstanding service. My issue was time consuming and everything was done without delay. I will defin Ms. Morgan Kirk was very professional and got the outstanding service. My issue was time consuming and everything was done without delay. I will definitely return to your services More
Returning previous lease and picking up new lease car Incredible service!! Absolutely professional and efficient. I wanted to especially complement both Mr Jorge Velarde on sales, and Jon Matos on inspec Incredible service!! Absolutely professional and efficient. I wanted to especially complement both Mr Jorge Velarde on sales, and Jon Matos on inspection. Thanks!! Great experience More
Petty theft I had recalls to be attended to that’s the only reason my car was being serviced. My ashtray was filled to the brim with quarters only for tolls and I had recalls to be attended to that’s the only reason my car was being serviced. My ashtray was filled to the brim with quarters only for tolls and such. Underneath I had 3 tokens from places/events of memories shared with my family. I left a message asking that the tokens be returned anonymously and that as long as they were returned I wouldn’t not make an issue about the $15.00 worth a quarters being stolen. That was 7/26 and I have yet to get a call back. This is such a petty situation and it pains me to be dragged into one. More
Better then expected They preformed the work in a timely manner and had a very nice waiting area provided for customers . Will definitely return for future service needs They preformed the work in a timely manner and had a very nice waiting area provided for customers . Will definitely return for future service needs More
Excellent service as always The service is excellent, never an issue that can't be resolved. Perfect as always. Always looking to make the customer happy no matter the cost The service is excellent, never an issue that can't be resolved. Perfect as always. Always looking to make the customer happy no matter the cost More
customer for life Morgan took me in right away. called me an Uber i was in and out in minutes.the car was done the next day. I cant ask for more than that. awesome serv Morgan took me in right away. called me an Uber i was in and out in minutes.the car was done the next day. I cant ask for more than that. awesome service department keep up the good work. More