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BMW of Ramsey - Service Center

Ramsey, NJ

4.8
2,134 Reviews

2,134 Reviews of BMW of Ramsey - Service Center

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August 06, 2018

Very quick turnaround on vehicle Brian was helpful and efficient. He was able to get me in and out of the service area with a minimum amount of time. Thanks! More

by J_PATTI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Halpin
August 04, 2018

Service visit I was taken care of quickly and loaner was available - in and out in 15 mins, Great. Service provided updates. Quality of service is alwats great. More

by THEBEEFER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diana Martinez
August 03, 2018

Excellent in all respects. My experience was a good one. I was greeted in a friendly and prompt fashion, my Service Advisor, John Brugaletta, was polite, knowledgeable and help More

by 141dayton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lori Asserson, John Brugaletta
August 03, 2018

My recent appointment. I love this dealership,and my service rep.Cameron.He is polite,honest,and gives full personal attention to each client that comes into the dealership. More

by ARAL348
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anna Marie Piserchia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cameron Cocherl
August 03, 2018

Great Service Dept 24hr turn around, a loaner vehicle was provided. Car was serviced and came back good as new. Staff was very friendly and helpful. Over all great jo More

by BMW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Brugaletta
August 02, 2018

WARNING : Think twice before buying a BMW !! I have never had to write so may be negative reviews in all my life. Unfortunately the brand new car I bought had been nothing but a nightmare. It ha More

by JEYRN
Customer Service
Quality Of Work
Recommend Dealer
No
Employees Worked With
Other Employees : James Porrazzo, Brian Blum, Richard Aquino, Anthony Circelli
Aug 03, 2018 -

BMW of Ramsey responded

We are very sorry to hear that your experience with us was not what you expected. It is to our understanding that you have spoken with representatives from our store and a replacement vehicle is currently being searched for for you. If you have any further questions or concerns about this issue please contact Brian Blum at bblum@driveprestige.com

August 02, 2018

Amazing service on both the car and us This was my first time over at this dealer to service a check engine light that came on in my vehicle. Upon arrival I was greeted quickly and met with More

by bmwfamily
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Halpin
August 02, 2018

Unexpected Service Stop I had a blowout on my way to Connecticut for a family wedding. We stop and decided to call the nearest BMW dealer and the Ramsey Dealer came up we cal More

by LOURODJR1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diana Martinez
August 02, 2018

Great It was a pleasant and not pushy. Everything was very nice and I was happy car was done before I thought I would get it back. More

by DIANE.MAXWELL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Desantis
August 02, 2018

Excellent, personal customer service. I received excellent, personal service at my last visit to Prestige for routine service of my 2016 X3. All of my concerns were addressed by Tony Circ More

by CMP426
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Anthony Circelli, Brian Halpin
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