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2,134 Reviews of BMW of Ramsey - Service Center
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August 09, 2018
Customer Service John Desantis was very accommodating and very helpful. Tim from Sales was also very helpful and helped explained everything. I definitely recommend th John Desantis was very accommodating and very helpful. Tim from Sales was also very helpful and helped explained everything. I definitely recommend this BMW. Amazing customer service. More
by KMILAN9
Verified Customer
August 08, 2018
Service Excellent job painless and quick Only thing they could of done better job washing the car but that is minor most importantly was everyone was very Excellent job painless and quick Only thing they could of done better job washing the car but that is minor most importantly was everyone was very accomadatimg and professional. More
by LORILEVINE1001
Employees Worked With
John Brugaletta, Frank Salzano
August 08, 2018
My time with service The service manager was courteous and professional. He replaced a knob that was missing from the rear a/c controls right away. They washed the car and The service manager was courteous and professional. He replaced a knob that was missing from the rear a/c controls right away. They washed the car and installed the tags. They were knowledgeable and answered all my questions More
by CSAMPEY
Employees Worked With
Brian Blum, Steven Molina
August 07, 2018
Very helpful The guys that work in the service center are all so helpful and nice. Jesse and the other kid were great and very patient w my concerns. The guys that work in the service center are all so helpful and nice. Jesse and the other kid were great and very patient w my concerns. More
by KRISTINE0831
Employees Worked With
August 07, 2018
Scheduled oil change took over three hours! standard scheduled oil change took over three hours! I believe svce department had forgotten about the appointment and it took over (3) hours of waiti standard scheduled oil change took over three hours! I believe svce department had forgotten about the appointment and it took over (3) hours of waiting whereas there were no cars lined up in the department upon arrival. More
by AALBORG
Employees Worked With
Morgan Kirk
August 06, 2018
Great Service Experience Morning Apt for oil change. Brian took over my reservation and was very attentive and genuine. While there, met Lori on the showroom who kindly showed Morning Apt for oil change. Brian took over my reservation and was very attentive and genuine. While there, met Lori on the showroom who kindly showed me a new 4-series. Great team. Definitely recommend. More
by CVERAJA1
Employees Worked With
Lori Asserson, Brian Halpin
August 06, 2018
Awesome Service Dealer Tony, Clay and the Service Team are very professional, polite and accommodating to my wife and I. Thank you again for your great service and hospital Tony, Clay and the Service Team are very professional, polite and accommodating to my wife and I. Thank you again for your great service and hospitality! Much appreciated! More
by BRIDGET_GALDO
Employees Worked With
Clay Vieni, John Brugaletta, Anthony Circelli, Brian Halpin
August 06, 2018
Oil change for 2014 BMW 528i. I made appointment, but it took 2 hour for old change and charged me near $160 for just oil change. No car wash or clean of the car. Very bad service. I made appointment, but it took 2 hour for old change and charged me near $160 for just oil change. No car wash or clean of the car. Very bad service. More
by LUOWANG
Employees Worked With
I don't know the name of emplyees
August 06, 2018
What an experience I called up because a tire light was on , they said come In right away , without even asking for a loaner I was handed the key and did a walk around a I called up because a tire light was on , they said come In right away , without even asking for a loaner I was handed the key and did a walk around and bam I was on my way. Excellent customer service More
by JUSTINBILARDELLO
Employees Worked With
Diana Martinez
August 06, 2018
Pleasant experience as always ! I had to bring my 2011 128i in for a recall repair. They called me when the parts were in and scheduled my appointment and a loaner car. I didn't hav I had to bring my 2011 128i in for a recall repair. They called me when the parts were in and scheduled my appointment and a loaner car. I didn't have to keep calling them to ask if the parts were in, they are always on top of everything. While there I was advised of some repairs that needed to be done and was given the prices up front, which I really liked, no surprises when I picked the car up. The new service manager is very pleasant and greeted me and other clients as they dropped their cars off, very impressive. More
by AllieV
Employees Worked With
