BMW of Ramsey - Service Center

The technician kept me updated about the progress of my car service, the mechanic made a good video, and my car returned to me in good shape car service, the mechanic made a good video, and my car returned to me in good shape More

The service was excellent. I didn’t feel rushed or pressured. They were very informative and pleasant. Thank you for the great service. I didn’t feel rushed or pressured. They were very informative and pleasant. Thank you for the great service. More

He was attentive addressed my needs immediately and got me on my way fast. The service was kind cordial and efficient me on my way fast. The service was kind cordial and efficient More

The dealership staff is incredibly professional, from the manager to the service advisor no complaints manager to the service advisor no complaints More

Always receive prompt service and waiting area is very accommodating. Very professional service team at this dealership. accommodating. Very professional service team at this dealership. More

My service advisor ben was great , gave me expectational service. He is a great guy to work with. Takes the time to help at any cost. He is wonderful. service. He is a great guy to work with. Takes the time to help at any cost. He is wonderful. More

After I picked up my car on my way home I found that I left my home keys in the loaner car. It was 5 pm and I tried to contact my services agent or anybody else but no one pick up the .it update me becau left my home keys in the loaner car. It was 5 pm and I tried to contact my services agent or anybody else but no one pick up the .it update me because the office close at 6 pm and don’t have my home and office keys and no one in my house. Finally I contact the front desk that send one of the managers to find my keys. It was very close. That’s not the first time that happened to me , part of the service is someone to pick up the phone but apparently you don’t have enough personnel despite the facts you charge more than $200 an hour for maintenance. Please approve your customer service. I’m with you more than 25?years and the service isn’t improving. More

Kenny in service was fantastic. He checked me in quickly and was in touch the whole time my car was in the shop. Great experience He checked me in quickly and was in touch the whole time my car was in the shop. Great experience More

Ben always makes sure that I’m taking care of. I live an hour and 20 minutes just to continue to go to have my car serviced in Ramsey because they do a fabulous job. And like I said, Ben is one I live an hour and 20 minutes just to continue to go to have my car serviced in Ramsey because they do a fabulous job. And like I said, Ben is one of the best if not the best advisor there More

Always great service. Love the explanation video. And love that the same mechanic has been servicing my car the past few times. Love the explanation video. And love that the same mechanic has been servicing my car the past few times. More