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BMW of Ramsey - Service Center

Ramsey, NJ

4.8
2,134 Reviews

2,134 Reviews of BMW of Ramsey - Service Center

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August 14, 2018

In and Out.. Dropped in to get new wipers. They took the car right away and had them replaced quickly. They really go far beyond to please the consumer. Great job, More

by NYDT3965
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Halpin
August 13, 2018

31 point checkup Service outstanding. people were courteous and informative. Wished the computer room had computer that worked!I needed to get some business done and More

by ROBINBMWP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Desantis
August 13, 2018

Superior customer service They have exceeded my expectations by returning my car within 2 hours. I was surprised by how seamless a process it was and how accommodating the Ser More

by SHTH01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diana Martinez, Cameron Cocherl
August 12, 2018

Pinnacle of excellence. I have had 3 vehicles serviced at Prestige BMW,and not once have I ever been let down in any way,whether it be price or time frame or the need to get More

by HARRYLEEMINGO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Brugaletta
August 11, 2018

Had a positive experience. Anna was professional, knowledgeable and friendly. she kept me informed about the work being done on my car (via text), while I waited in the waiting More

by TEL_ING
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anna Marie Piserchia
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 11, 2018

Regular Service As always, BMW OF RAMSEY took care of me like family. They welcome me and make me feel like I’m number 1. Thank you for all you do every time. More

by MLSESTA0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anna Marie Piserchia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doreen Gallahue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrea Vanmansart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sally Amato
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Diana Martinez, Anthony Circelli, Fordyce Hubbard
August 10, 2018

Efficient Service I was pleased with the service but when I arrived to pick up me car, the battery was dead and had to purchase another one. More

by B.KIRKDC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diana Martinez, Morgan Kirk
August 10, 2018

BMW of Ramsey always available I had trouble with a tire on the road on the way home from vacation( I was a long way from home and the dealer). I was able to call service and talk More

by AUNTATRISH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cameron Cocherl
August 09, 2018

Friendly staff but Completely overpriced Brian was very nice and attentive. I had a loaner vehicle right away and the recall services were done quickly. However, aside from the 2 recalls I br More

by SV
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brian Halpin
Aug 09, 2018 -

BMW of Ramsey responded

Thank you for the feedback, as it is always helpful to us. We're happy Brian was able to help, and thank you for highlighting his hospitality. We apologize for any inconveniences you had with your service pricing, and only look for other things that need repairing to ensure the safety of our valuable clients. Regardless of where you received your service we are happy your additional service and are safely back on the road. Thanks again!

August 09, 2018

JUST PHENOMINAL FROM START TO FINISH!!! THE MANAGER CLAY AND CAMERON THE SERVICE WRITER ARE SPECTACULAR., THEY MAKE YOU FEEL COMFORTABLE AND RELAXED. I HAVE BEEN THERE NUMEROUS TIMES AND I A More

by sy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cameron Cocherl, Clay Vieni
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