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BMW of Ramsey - Service Center

Ramsey, NJ

4.8
2,134 Reviews
Call Service Center (844) 701-8922

2,134 Reviews of BMW of Ramsey - Service Center

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November 23, 2023

Great experience. Keep informed me about the service status and worked out on service costs. More

by KDKPSJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenny Casares
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Nov 24, 2023 -

BMW of Ramsey responded

Hello! Thank you for the fantastic 5-star review! We're thrilled to hear that you had a great experience and that our team kept you informed about the service status while working on service costs. Your satisfaction is our priority, and we appreciate your positive feedback. If there's anything specific you loved about your experience, we'd love to hear it. We look forward to serving you again in the future!

November 23, 2023

It was fast and amazing. Best dealership in Jersey. It was fast and amazing. Best dealership in Jersey. Ben goes above and beyond to help. Always quick to reply and always ma More

by glouvat
Recommend Dealer
Yes
Employees Worked With
Benjamin Abramov
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November 23, 2023

Loaner car was consumed in cigarettes smell, have asthma ... due to previous customer loaner before me, Jason aware of problem More

by jcanella88
Recommend Dealer
Yes
Employees Worked With
Jason Sonion
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Sonion
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Nov 24, 2023 -

BMW of Ramsey responded

Hello! Thank you for sharing your feedback and the 4/5 rating. We apologize for any inconvenience caused by the cigarette smell in the loaner car. We appreciate your understanding, and we're committed to addressing this issue to enhance our service. If there's anything specific you'd like us to address or if you have further comments, we're here to listen. Your satisfaction is important, and we look forward to serving you better in the future.

November 23, 2023

Anna, was very helpful in everything she did for me and my car and made the process very smooth. Anna, also made sure I got shuttle to get back home and called me when the car was ready and sent me a shutt More

by ANANDSHAHNJ
Recommend Dealer
Yes
Employees Worked With
Anna
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Nov 24, 2023 -

BMW of Ramsey responded

Hi Anand, Thank you for the fantastic 5-star review! We're delighted to hear that Anna provided you with excellent service, making the process smooth and ensuring you had transportation. We'll make sure to pass on your compliments to Anna. Your satisfaction is our priority, and we appreciate your positive feedback. If there's anything specific you loved about your experience, we'd love to hear it. We look forward to serving you again in the future!

November 23, 2023

I was treated very professionally & everything was resolved quickly. I'm very happy with the service that I received. More

by msr711
Recommend Dealer
Yes
Employees Worked With
Anna
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Nov 24, 2023 -

BMW of Ramsey responded

Hello, Thank you for the fantastic 5-star review! We're delighted to hear that you were treated professionally and that everything was resolved quickly to your satisfaction. Your happiness is our goal, and we appreciate your positive feedback. If there's anything specific you loved about your experience, we'd love to hear it. We look forward to serving you again in the future!

November 22, 2023

Friendly, professional, service was provided. I received knowledgeable and helpful attention to my inquiries. It was a pleasure to drop the car for service & pick up the loaner. More

by rrdapuntasecca
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenny Casares
Report | Print
Nov 22, 2023 -

BMW of Ramsey responded

Hello! We're glad to know you had a positive experience with our team at BMW of Ramsey! Providing friendly, professional service is always our goal. Thanks for choosing us and we look forward to serving you again in the future!

November 22, 2023

Very attentive, quick service, and the attention was great. I got an Uber to the mall which is very nice of them to do while I waited for the car. More

by MRWILLORTIZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Sonion
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 22, 2023 -

BMW of Ramsey responded

Hi Will! We're glad to know you appreciated our attentive service and the Uber ride at BMW of Ramsey. Thanks for sharing your experience! We hope to see you again soon for more awesome experiences!

November 22, 2023

My service advisor, Ted was responsive and addressed my cars service quickly and professionally. Would highly recommend. More

by spierleoni
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anna Marie Piserchia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ted Contoleon
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Nov 22, 2023 -

BMW of Ramsey responded

Hi! It's great to know that Ted provided you with such prompt and professional service at BMW of Ramsey. We appreciate your recommendation and hope to see you again soon for more incredible experiences!

November 22, 2023

Service and sales people were very helpful. I waited for service and it was finished sooner than I expected. More

by LARRYHERM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Gallagher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Sonion
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 22, 2023 -

BMW of Ramsey responded

Hi Larry! We're glad to know that our team at BMW of Ramsey exceeded your expectations with their service. We appreciate the positive feedback and hope to see you again soon!

November 22, 2023

I brought my car in for tire rotation and wound up doing a complete service, oil and all in a reasonable amount of time More

by EYEGENE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ted Contoleon
Report | Print
Nov 22, 2023 -

BMW of Ramsey responded

Hi Eyegene! We're glad to know you had a positive experience with your car service at BMW of Ramsey. We strive for efficiency and quality in all we do. Thanks for the review and we hope to see you again soon!

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