Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

BMW of Ramsey - Service Center

Ramsey, NJ

4.8
2,134 Reviews
Call Service Center (844) 701-8922

2,134 Reviews of BMW of Ramsey - Service Center

Sort by
November 24, 2023

Always accommodating, always top quality here. Would not buy or service my BMW anywhere else! More

by RACHL73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenny Casares
Report | Print
Nov 24, 2023 -

BMW of Ramsey responded

Hi Rachel, Thank you for the fantastic 5-star review! We're thrilled to hear that you find our service always accommodating and top-quality. Your loyalty means the world to us, and we're honored to be your choice for BMW services. We appreciate your trust and look forward to continuing to provide excellent service for your BMW in the future!

November 24, 2023

Kenny did a great job getting me logged in and getting my loaner car really quickly. More

by JMS4HSS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenny Casares
Report | Print
Nov 24, 2023 -

BMW of Ramsey responded

Hello! We appreciate your stellar 5-star review! Kenny's efficiency in handling your check-in and swiftly arranging a loaner car is truly commendable. Your positive experience with us is our utmost priority. Looking forward to delivering the same level of excellence on your future visits!

November 24, 2023

This dealership always makes me feel welcomed. It makes the long ride from home worth the while truthfully. More

by JOANNY222
Recommend Dealer
Yes
Employees Worked With
Sally Amato
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sally Amato
Report | Print
Nov 24, 2023 -

BMW of Ramsey responded

Hi Joanny, Thank you for the fantastic 5-star review! We're thrilled to hear that our dealership always makes you feel welcomed and that the long ride from home is worth it. Your satisfaction is our priority, and we appreciate your positive feedback. We look forward to continuing to provide excellent service for you in the future!

November 24, 2023

Work and communication were excellent and professional. Everyone was so helpful. Work was done quickly and efficiently. More

by LINDAJGOMES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anna Marie Piserchia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 27, 2023 -

BMW of Ramsey responded

Hi Linda! We're delighted to know that you found our work and communication at BMW of Ramsey excellent and professional. We always aim for efficiency, so it's great to see we hit the mark! Thanks for sharing your experience with us and we hope to see you again soon!

November 24, 2023

Everything was great The waiting space was very comfortable, the waiting time wasn't long, Everything was great More

by jjung72
Recommend Dealer
Yes
Employees Worked With
Benjamin
Report | Print
Nov 27, 2023 -

BMW of Ramsey responded

Hi Jung! We're glad to know you had a comfortable wait and found everything great at BMW of Ramsey. Thanks for the positive feedback and we hope to see you again soon!

November 23, 2023

great experience having problem with corporate bmw my car is not driveable I don't have a replacement More

by sdesai1015
Recommend Dealer
Yes
Employees Worked With
ben
Report | Print
Nov 23, 2023 -

BMW of Ramsey responded

Hello, Thank you for taking the time to leave a 5/5 review. We value your feedback and appreciate you sharing your experience. If there's anything specific you'd like to highlight or discuss further, feel free to let us know. Your insights help us improve, and we're grateful for your input.

November 23, 2023

Three of your service employees have gone out of the way for me. They are Andrea, Anna and Chris. Your service department is always there for me. More

by SUSANABC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anna Marie Piserchia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 23, 2023 -

BMW of Ramsey responded

Hi Susana, Thank you for the fantastic 5-star review! We're delighted to hear that Andrea, Anna, and Chris from our service team went out of their way for you. It's heartening to know that our service department consistently meets your expectations. We'll make sure to pass on your appreciation to Andrea, Anna, and Chris. Your loyalty means the world to us, and we're always here to assist you. See you next time!

November 23, 2023

Service was excellent. The person helping me was knowledgeable and informative. I was taken in promptly and service was completed on time More

by PHIL.ALBERTA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ted Contoleon
Report | Print
Nov 23, 2023 -

BMW of Ramsey responded

Hi Phil, A big thank you for your stellar review! We're delighted to hear that you found our service excellent. It's fantastic that our team member was both knowledgeable and informative. We appreciate your feedback, and we're committed to maintaining this level of service for your future visits. Looking forward to serving you again soon!

November 23, 2023

Jason is always willing to advice and help me with my car. He is one of the best service advisor. More

by LIKILUK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Sonion
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 23, 2023 -

BMW of Ramsey responded

Hi Likiluk, Thank you for the wonderful 5-star review! We're thrilled to hear that Jason has consistently been a helpful and knowledgeable service advisor for your car. We'll make sure to pass on your kind words to him. Your satisfaction is our priority, and we appreciate your trust in our service. We are looking forward to assisting you again in the future!

November 23, 2023

Love the video and ease of the process. Everyone so nice! The only thing I would have preferred was my tires being taken care of as PSI was low and have it charged up for me. My gas was als More

by SHAWN.PORTNER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Abramov
Report | Print
Nov 23, 2023 -

BMW of Ramsey responded

Hi Shawn, Thank you for sharing your feedback and giving us a 4/5 rating! We're glad to hear you love the video and found the process easy. We appreciate your suggestion regarding the tires and gas level. Your feedback is valuable, and we'll certainly take it into consideration to enhance our services. We look forward to serving you again and ensuring an even better experience next time.

1
...
12
13
14
...
214