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BMW of Ramsey - Service Center

Ramsey, NJ

4.8
2,134 Reviews
Call Service Center (844) 701-8922

2,134 Reviews of BMW of Ramsey - Service Center

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November 26, 2023

Courteous and flexible Good price , good service Timely delivery , understood my needs better than other dealers More

by sunilbhat
Recommend Dealer
Yes
Employees Worked With
George
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Nov 26, 2023 -

sunilbhat responded

Dealer is easy to work with

Nov 27, 2023 -

BMW of Ramsey responded

Hi Sunilbhat! Thank you for taking the time to leave us a review. It's great to hear that you found our team at BMW of Ramsey to be courteous and flexible, and they delivered timely service! We hope to see you again for more great experiences!

November 25, 2023

I wish this dealership would stop sending these surveys. Service was fine. They changed my oil. That's what I expected. More

by Cal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenny Casares
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Nov 27, 2023 -

BMW of Ramsey responded

Hi Cal! We appreciate your feedback and are glad to know that you were satisfied with the oil change service at BMW of Ramsey. We'll take note about the surveys - thanks for letting us know! We are always looking to improve so we appreciate your feedback. We hope to se you again soon!

November 25, 2023

Communication was great, Repair was made timely, good experience I will be recommending the dealership in the future More

by Dertijerz22
Recommend Dealer
Yes
Employees Worked With
Jason Sonion
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Sonion
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Nov 25, 2023 -

Dertijerz22 responded

Thank you BMW of Ramsey

Nov 27, 2023 -

BMW of Ramsey responded

Hello! Thanks for leaving a review. It's great to hear that you found our team at BMW of Ramsey to deliver great communication and the repair for your car was timely. We hope to see you again soon!

November 25, 2023

My experience at BMW of Ramsey is always good . The Customer Service is excellent & my car was taken care of in a timely & efficient manner. More

by annralph74
Recommend Dealer
Yes
Employees Worked With
Ted
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Nov 27, 2023 -

BMW of Ramsey responded

Hi Ann! We're delighted to know you had a great experience at BMW of Ramsey. We always aim for efficient and excellent customer service. Thanks for the review and come again soon!

November 25, 2023

Always very friendly and efficient service. I chose Ramsey over a bad experience at a competing BMW dealership. Ramsey is a world of difference More

by bunkybinns
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenny Casares
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Nov 27, 2023 -

BMW of Ramsey responded

Hi! We're glad to know you've had a positive experience with us at BMW of Ramsey, and we appreciate your kind words about our service. Thanks for choosing us over the competition and we hope to see you again soon!

November 25, 2023

Very professional and courteous services provided on time. I have been taking my BMW’s there for service since 2015 and the quality of work is consistently outstanding More

by Raj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Abramov
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Nov 27, 2023 -

BMW of Ramsey responded

Hi Raj! We're so glad to know you've had consistently outstanding experiences with us at BMW of Ramsey since 2015. We appreciate your loyalty and look forward to continuing our professional service for your BMWs!

November 25, 2023

I had a fantastic experience overall. Th dealership is beautiful and the service dept is top notch. Juan could not have been any more professional and kind and the work he and his team di More

by Nassif Soueid
Recommend Dealer
Yes
Employees Worked With
Juan Ferreiras, Juan Ferreiras
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Nov 27, 2023 -

BMW of Ramsey responded

Hi Nassif! We're delighted to know you had a fantastic experience with our team at BMW of Ramsey and appreciated Juan's professionalism. Thanks for your kind words about our dealership and service department. Come again soon!

Nov 27, 2023 -

BMW of Ramsey responded

Hi Nassif! We're delighted to know you had a fantastic experience with our team at BMW of Ramsey and appreciated Juan's professionalism. Thanks for your kind words about our dealership and service department. Come again soon!

November 25, 2023

Professional fast courteous and polite Great service and gave me a loaner that was so luxurious and better than my own car. More

by CHABERNAUD.FR
Recommend Dealer
Yes
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Nov 27, 2023 -

BMW of Ramsey responded

Hi! We're glad to know you had a positive experience with our team at BMW of Ramsey! It's great that we could provide a luxurious loaner for your convenience. Thanks for the review and happy driving! Come again soon!

November 25, 2023

Juan is responsive, diligent and gets the job done right. Never any worries! I trust Juan More

by Bondshomers
Recommend Dealer
Yes
Employees Worked With
Juan Ferreiras, Juan Ferreiras
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Nov 25, 2023 -

Bondshomers responded

Great job!

Nov 27, 2023 -

BMW of Ramsey responded

Hi! Thanks for leaving us a review. It's great to hear that Juan is responsive, diligent, and gets the job done right at BMW of Ramsey. We love hearing when our team is doing amazing, so it's awesome that Juan has earned your trust. We hope to see you again soon for more great visits!

November 24, 2023

Excellent Service was excellent and service advisor was super On time delivery with all repair activities completed More

by Rhhelm
Recommend Dealer
Yes
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Nov 24, 2023 -

BMW of Ramsey responded

Hello, Thank you for the fantastic 5-star review! We're thrilled to hear that you received excellent service and that your service advisor was super. It's great to know that all repair activities were completed on time. Your satisfaction is our priority, and we appreciate your positive feedback. If there's anything specific you loved about your experience, we'd love to hear it. We look forward to serving you again in the future!

Nov 25, 2023 -

Rhhelm responded

Excellent service Highly recommend dealership

Nov 27, 2023 -

BMW of Ramsey responded

Thank you so much for the kind words! We aim to deliver excellent service to each of our customers. We hope to see you again soon for more awesome experiences!

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